Very helpful staff Decent selection of white coats…read more Mainly excellent service from the young sales person to the more mature employee.

Great selection and staff was very helpful. We were able to find what we needed easily.read more

They we're so helpful tracking down and transferring an RX from Costco. Thank you so much for the…read morehelp... 4 stars only because the bathroom was yucky.

The CVS at 55 Goodman Road at Airways in Southaven, MS is a great store. Everyone of the store…read morestaff, the pharmacy staff, and the manager go out of their way to be helpful and professional. We shop here frequently as we are Care Pass members. They have great sales and by utilizing the monthly $10.00 Care Pass, their coupons, and bonus books, we get exceptional values for our money. We have also received two vaccinations here and they did a great job. The staff and manager are extremely friendly and helpful. I can't say that enough.

I have been in many CVS pharmacies, but never one as discussing as this. The restroom was about as…read moreclean as an outdoor gas station bathroom. There was urine and pubic hair dried on the toilet seat and corroded at the base of the toilet. There was mold in the toilet, as well as urine and grime on walls. I don't even want to mention what was in the toilet and appeared to have been there awhile. In the store the floors were dirty and scuffed, and carpets were stained and needed vacuumed badly. The ladies in the pharmacy were very helpful and polite. They were very apologetic and even seemed embarrassed when I reported the condition of the bathroom. Whoever was responsible for cleaning the building should not have a job, nor should any manager that allowed their store to be in this condition. I will never set foot in this store again.

Pharmacy hours really need to increase. And if you can't, at least be open when it says you're open…read moreonline. The hours seem to keep decreasing!

This is the dumbest and most disorganized pharmacy I have ever used. Sometimes they have given me…read morethe wrong prescription. Sometimes it has been the inaccurate amount of pills. Sometimes it has been the inaccurate price, or charged when I shouldn't have been. Their rules I guess change from week to week and from person to person. Sometimes they will not fill a medication and say that even if insurance would pay for it then, it is the pharmacy rules not to fill it yet. If you call back and talk to another person, they run it though and say okay it is ready for pickup. Interesting. They are the most sporadic pharmacy I have ever used. And it isn't just me, I have had 2 family members had issue with them lately too. I don't know if it is the management, the pharmacists, or the rotating employees through the Southaven Kroger pharmacy at Goodman and Getwell or what, but me and my family are all changing to another pharmacy. Good riddance!

Dear Sir or Ma'am, I…read moream writing in reference to an incident that occurred at the Kroger Pharmacy located on @ 3095 Goodman Rd E in Southaven Mississippi. I tried to pick up my prescription at the drive through on 6/30/2021, at approximately 1:45pm (CST). I identified myself as XXXXXXXXX. The employee asked me if I was with Tricare, to which I replied No, I am covered by the Mission Act for Disabled Veterans. I then informed them that i had a toll-free number they could call if they had any questions. I was told to wait. The employee came back and asked if the visit was "pre-authorized". Federal law establishes that Urgent Care/walk-in care does NOT require preauthorization. I stated that it had to be because the provider called in the medication to them, but they could call the number if they would. I was told to wait again, then was told I'd have to come back later. I told them I was on my lunch break and I needed the medication. Again, I was told to wait. Then the employee came back and asked for the number. I gave it to them and was told to wait further. I did. The employee then came back claiming that the number wasn't working. I told them that it was, as I just called it. After a few minutes I began to get upset that they seemed to just want me to move on, and were refusing to call and get the authorization they thought they needed. I was told that they were not familiar with the Mission Act and that I needed to move "out of my lane.", to which I replied; "Do you treat all of your Disabled Veteran's is it just me?' "I'm not moving, I have waited long enough and you need to give me my prescriptions." I was then told that I would have to come back later, but I refused to do so, asking for them to just call the number. At this point they threatened to call the Southaven Police Department on me, and the employee hung up the receiver on me. I continued to push the call button until they picked back up and asked to speak to the head pharmacist. I was told her was too busy to come to the window, and that if I didn't move, they would call the police. I then asked why they would not simply call the number and ask for authorization to which I was told that doing so would be a HIPPA violation....So I guess them calling hundreds of times per week would all be HIPPA violations with that thinking.... The employee at this location made me feel like a was worthless in their eyes. They do NOT know what the LAW is concerning the mission act, and I felt that they acted this was because of my disability. We loose on average 22 Veterans to suicide per day, many over trivial thing such as this. I felt like a second-class citizen and I immediately had a panic attack and went back to Red Med to ask them to send my prescription to Wal-Mart to be filled. I would imagine that the whole encounter is on camera and I have not misrepresented anything in the statement above. Please help so that other Veterans do not have to experience the shame and humiliation I did at the hands of this Kroger employee. Respectfully, XXXX

This is still so painful to discuss but others need to know. My father passed away on the 29th of…read moreApril. He was made NPO 2 days prior because he was unable to swallow. Pharmcare by their own admission was made aware of this. I received a bill in June for medications Pharmcare originally claimed were delivered to my father at home and therefore the money deducted could not be refunded. My father was not at home during the entire period of time we utilized pharmcare nor were medications ever delivered here. They informed me they needed to investigate and have called me several times for me to discuss Daddy's death date and state. The director told me 'theoretically' I am owed money and not owed money since the facility Daddy was in accepted the meds. I understand pharmacies make mistakes but the consumer should never have to pay for the error of a business and the heartlessness is too much to fanthom.

From the owner: Long Term Care pharmacy including Nursing Homes, Assisted Living, Hospice, Residential Treatment…read moreCenters, MR group homes Immunizations Automated Med Systems Clinical Pharmacy Consulting DME Home Health

Always hear "Welcome to CVS!!"…read morewhen I enter and leave Cashiers are extra friendly Carepass is a super deal I definitely will be back also Bullfrog Corner Souvenirs exclusively at that location

Worst pharmacy in the area , if I could give less than one star I would. Everything from not…read moreanswering calls to misinformation this place has it. I'd be shocked if someone hasn't died from there incompompetance