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    Pinnacle Lending Group

    5.0 (2 reviews)

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    5 years ago

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    Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

    Agave Home Loans

    (43 reviews)

    This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

    ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (25 reviews)

    I've been with NFCU since the beginning of time, and usually I never have issues. However, this…read morebranch in Chandler was my 2nd spot to try and deposit some cash on Thursday after work. Of the $300 I had, the ATM only took ONE of my 3 bills. I tried multiple times to deposit the cash, but kept getting the same error message: "Inserted cash is either invalid or exceed the permissible number of cash limit. Please verify and re-insert your cash." I even tried using the other ATM, but it did the same thing. It kept spitting out my $200. So I tried depositing one bill at a time, and when that didn't work, I flipped the bill over and it STILL didn't work. SMH!!! I was frustrated because I get off work at 5 and they close at 5, so I had to go into the branch on a Saturday to deposit the last 200 of the original 425 that I had. What a headache!! I was hoping there wasn't going to be a crazy line since it's payday weekend, but time my surprise, there was only one person ahead of me. Van helped me with my transaction and she was super friendly. We were chatting about my disappointment in their ATMs as well as the Mesa location's ATMs. She apologized for them not working properly, and finished my deposit for me. Thank you Van, and NFCU for being open until 2 pm on Saturdays so that people like me can get our business done! Btw, both ATMs were not working today during my visit around 1 pm. Hope they get them fixed ASAP!!

    The woman who looks like Cruella Deville told me i couldn't get a car loan. Came back into the…read morebranch 2 days later to get my check for my car loan. Did she apologize? Did she admit she was wrong? Or did she just run in the back and hide when she realized, i was right and she was wrong all along?

    Mike Kortas

    Mike Kortas

    (11 reviews)

    WHAT A FUCKING PAIN IN THE ASS THESE PEOPLE ARE…read more I saw a house posted on Facebook that sparked my interest. I wanted to see more photos of the house, but in order to do that, you're forced to enter your contact info. This is normally not a big deal to me. So I entered my info and as I'm admiring this gorgeous house, I receive a call from a number in don't recognize. I answer it and it's someone from the Mike Kortas team. Wow, I thought, that was fast. I was literally on photo 3 of the house I was admiring! I spoke with the gentleman for a few minutes and I explained that I just moved here and wasn't sure if I was going to be here long term and that I would contact them if I were interested. What happened next? Countless text messages, emails, phone calls. Back to back to back to back. I sent them an email asking them to stop emailing me. I sent a text asking them to stop texting me. It went quiet for about a week and then last week I get another call from them. Not just 1, but 2! Within 10 minutes of each other. From 2 different phone numbers! How do I know? Because I googled them. Once again I text the number back that I wasn't interested. Quiet again. Then today I get an email with a relocation offer. What the hell else needs to be done here?! HEY MIKE KORTAS/XCEPTIONAL REALTY - STOP HARASSING ME!!! I'M NOT INTERESTED!!! Even if I was looking to buy a home, I wont be using your company! All these phone calls are a turnoff. You remind me of a pesky boyfriend I dumped years ago. BEAT IT!!

    Mike was very honest and willing to help. He answered all of my questions and helped us through the…read moreentire process. Mike is the man!!

    Wells Fargo

    Wells Fargo

    (3 reviews)

    No Stars but had to do one to be able to post. Wells Fargo…read moresays that they "value the relationship" be assured they do not! They will rip you off with slick marketing. Those people have no conscious. Many options out there- avoid WF small business mortgage lending in Chandler, AZ. Just remember all their class action law suits and corrupt manipulation! That should be enough to avoid them. Consider yourself warned!

    All I asked WF is to properly subtract my entire principal payment from the balance like they…read moreshould have done on the date of payment. Wells Fargo is trying to commit fraud again! All I asked them to do was fix this so-called mistake and they refused. They just gave me the run around! No idea what they did????? All I know is WF is charging me interest on my incorrect balance! By accepting the principal payment and having it printed on the receipt, WF entered to an agreement to accept the principal payment! I should have been not been told it would go towards my balance if it was not going to be at the time of the deposit! Principal payments go directly towards the balance only, not interest! Principal payment is simple math. The entire principal is subtracted from the balance only! They do not need to contact me to confuse the situation or try and convince me what they did is correct! This is not the first time Wells Fargo has done questionable activities, in fact there is a Netflix (Dirty Money) special just on Wells Fargo illegal activities. This is why they have commercials that state: earning your trust back.... Now the question is how many customers is Wells Fargo doing creative accounting on or hidden fees!?

    Pinnacle Lending Group - mortgagelenders - Updated September 2026

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