Room was filthy dust all over the desk. Front desk refunded and we left after driving 9 hours from…read moreArizona. July 2020 Hotel needs new ownership complete new management! Disgusting they can continue business with all the regulations going on in Nevada!

Rented a room, it was a pleasant stay. I rented a bicycle following the checkout and they charged…read moreVisa $100 for the deposit plus an amount for the rental. Now over a month later I see that the deposit was never reversed on the Visa. I called the front desk a number of times and finally got someone to answer after waiting a long time. Now, I assume he was likely trying to ignore the ringing. Mentioned the deposit not being reversed. He looked it up and said he is sure that it was reversed. When asked why, or if he could send me the documentation of the reversed charges when my Visa bill says otherwise, he just said "I'm sure". I then mentioned that a negative review will be posted. He replied, "I don't care if you give me a negative 10. I f****** don't care." Nice stay. Bad customer service.

I've been staying at the Hardman House for the past 15 years. It's the perfect location to downtown…read moreand the Carson City Wine Walk. This has been a family owned Business since the very first day I walked through the door and this visit I finally met one of the brothers who owns the place, Tedsh. He has a twin brother Dominick. The owner informed me their cousin who use to run the front desk who was my absolute favorite, Gurnay is going to nursing school! I miss her so much! She and I had a special connection and she was always so welcoming and made my stay extra special. The brothers are trying to update the Hardman House and make it authentic and not a Holiday Inn! They want to keep the prices at good value for all travelers. They have started on the remodel which has begun from the top slowing working their way down. Every time I stay there, I see improvements, all new bedding, custom mattresses exclusively for the hotel, Egyptian linens same as the Landing at Tahoe. Brand new roof and internet upgrades for Wi-Fi and televisions. They're in the process of remodeling the 3rd floor which is my favorite rooms. This time I stayed in Room 217 and it was different than my usual room. It was nice and roomy with a view of the buildings next door and not too noisy. Yes, the place is a bit run down and they have signs saying pardon our carpets in the hallways which are super old and unpleasant to look at. I can't wait for the new carpets and drapes!!!! In with the new and out with the old! You will have the comfort of your bed which is a beautiful thing and you will be well rested. They do have wine and cookie hour in the evenings and a small continental breakfast. The breakfast could be more appealing, maybe supporting one of the local bakeries in town would be a nice touch and moving the breakfast choices back to the table instead of on the end of the countertop. I look forward to my next stay this summer, hopefully on the 3rd floor with a nice fresh look and feel. I do love that they have underground parking which is a plus! You need to be mindful of the removal of old toilets, beds, and microwaves as they make improvements to the property. They be gone soon enough.

Dilapidated building, dirty rooms and bathrooms. I stayed for three nights. Couldn't sleep first…read morenight because of stuffiness in room. Thermostat is a show piece. When I went downstairs next morning, they just casually mentioned AC is not working. This place should not exist. It needs to be demolished yesterday.

Not fancy, but clean and comfortable, with friendly staff. Very affordable with free wi-fi. And…read moreright across the street from the Nugget Casino.

Bedbugs...need I say more? I woke up at 2am with bedbugs biting my arms and hands, they were all…read moreover the bed and the wall behind the bed. I took pictures and videos of them. I went to sleep in my car that night, talked to the manager the next day who did not charge my credit card for the room and claimed they've never had a case of bedbugs...whatever. Stay away...far away from this place. The room was covered in dust and there was an empty vodka bottle under the bed, I was only in town for work and was really tired or I would have left right then.

As a 2 stars hotel, this place reminds me everything what a small compact used to have from TV,…read moremicrowave, fridge, coffee maker, ice and soda machine, they also have self service laundry in the facility. If this doesn't worth a 4 stars, when the $250 casino hotel doesn't have shit basic in the room anymore and they worth your 4-5 stars.... We intend to forget what's the true basic need for us sometimes, the convince of a traveling through town to town on a budget means. Yes the buildings and structure is old and you be able to hear next door, but what earns the stars are the thoughts for the public needs thst count. After taking the refreshing shower, the hot water came through right away, water pressure is great in the shower. It earns an extra star!

Room #101 was in VERY POOR STATE OF REPAIR, floor around toilet seeps stinky water when standing in…read morefront of it, bathtub was disgusting, 1 of the 2 beds looked like it had not been changed, the window latch was broke, no lightbulb in the fixture between the two beds, the door safety lock was VERY difficult to operate. There were 3 cars parked around mine that did NOT have any licence plates on them, needless to say we slept with one eye open all night. Through it all they charged us top $$$ for it...

The owner is a slumlord and only cares about the rent and not repairs..even after you tell him and…read morethe maintenance guy at same time.. he rented a place with out shower head and missing nob. No seals on doors and no lock on window...and no screen on window, told them about this two and half months ago but was told they will go to home Depot..two months ago..I guess the maintenance guy got lost...

It's now a monthly hotel and the application turns into an actual lease at the last set of…read moreparagraphs. Be careful, I bet it wouldn't stand up in court. It forces you to legally take the room you apply for even if you no longer want it once they have approved you for a room!