The staff Sutton's are amazing! Stellar customer service. They are all very knowledgeable and…read morefriendly, helping you find what you need, and suggesting alternatives when necessary. And the jewelers in the back are incredibly skilled at what they do. Definitely recommend going here for all of your jewelry and watch needs!

Family owned business, top-notch friendly service, great value. What more could you possibly ask…read morefor?

Had a power surge and consequently an electrical system failure on our travel trailer. Since I was…read moreclose by I went to the shop and spoke with Adam. He told me to bring it in. I was back within 30 minutes. He told me he would check it over and give me a call. The inverter, microwave, and refrigerator were fried! He told me he would order the parts and have reassembled and ready to go within several days. True to his word he called several days later. It has now been about six weeks later...we have had opportunity to camp and test the system out now. Everything works like new! I am very pleased with the work performed. Adam Gentry, whom is the Shop Mgr., was a life saver for us.

Two words: Serve.Us!…read more That's exactly what we found upon inadvertently stumbling into Midwest RV. (Long story short: we flew from Ohio to Kansas to look at specific trailers with one of Midwest's "competitors" [loosely defined "competitor", in retrospect]. We learned things about each trailer only AFTER arriving and that would have likely kept us from making the trek. Frustrated, disappointed, and heading back to Ohio from a failed mission, we noted a trailer on Midwest RV's property and thought 'what the h*ll, we can always look.') Two words: Smart.Decision! It was 20 minutes to closing (ON A SATURDAY EVENING), and without missing a beat, one of their SERVE.US (v. sales) reps offered to open up the slides for us to better view the interior. We both hated accepting the offer that close to closing time, but otherwise a wasted trip AND what we had seen with the slides in looked really good. Next-level service: They offered to pull the trailer over to the building, hook it up to electric, and power on the a/c (it was a SUPER hot day). They suggested we go get a bite (with recommendation - the little place d'town was very good!), come back, and they'd leave it open for us to check out how well the a/c worked (and it did). Through calls and text we were able to negotiate a deal with Larry "Bighorn" (owner) on what we're very happy to have stumbled upon. Also, through calls and texts were we able to work with Larry to secure a transport* from Kansas to Michigan. *Rocky, was also nothing short of a kind, cautious and careful, professional. While there were some (unforeseen) issues that arose with the camper upon arrival and habitation (some rookie-owner, some mechanical), Larry was readily available to walk this rookie owner through both. One of the unforeseen issues required transport to a local dealer for repair. When that dealer was unable to return the trailer, two words: Larry.Bighorn. Upwards of one year after purchasing from Midwest RV, Larry was AGAIN able to be counted upon with the constant serve.us. that we'd come to know and appreciate. Not only was he able to locate another transporter for us, but Boyd was just as professional as all the others we'd come across orbiting Larry Bighorn. Midwest RV, Larry Bighorn - his staff, and the transports he was instrumental in arranging - have been nothing short of a timely, friendly, knowledgeable, and attentive group of business professionals with impeccable follow through and follow up. Perhaps evident, but I cannot say enough about the level of serve.us these folks have consistently doled out. This, coming from an individual with years in the service industry under her belt. (Or, said a with a bit more crass - a service snob; alternately, service witch with a 'b.')

Ottawa location was awesome. Worked with Nick and Alex and they were awesome! Great personalities…read moreand so helpful!

Had a great experience having Jayson as my representative. He was patient with my questions and…read moreexceptionally knowledgeable about products and plans. He truly cared that I walked away satisfied! Will only use him from now on as my previous experiences with many reps since being with Verizon has been less than pleasurable! Thanks again Jayson!