Amazing! Quality products and great prices! Check her out when you're in town. Highly recommended!…read more:)

My DD and I stopped by here one Saturday and I was pleased with the lipstick, gloss and stain…read moreselection. We were able to test out as many as we wanted and I left with three new lip products.

I don't know who is behind management but it's pretty terrible. I went to browse while waiting for…read moremy drink at Teaspoon, and immediately at the door they had publicly shamed some kids which is such a poor look for a business. They should just keep it behind the register and ask the shoplifters to leave when they come in, not tell the public. Walking in l knew they were going to be tailing me. It's really common in Asian beauty stores but it was kinda bad here. Prices and selection are ok, there was an employee in training who greeted and rung me up and she was nice. I would come back if I really could not find something elsewhere, but they stock pretty easy to find items so I can't imagine it would be too hard to go elsewhere. I would recommend TokTok in Milpitas or even Mega Mart, which has a good Korean beauty section and you don't pay tax because it's a grocery store.

This was my second time visiting Kira Kira Beauty:…read more **I've read recent reviews of the employees following customers around the store but from my visit on 9/14/25, I did not experience this. ---- VARIETY OF ITEMS ---- - This store has various of beauty items from Korea, Japan and more. I mainly shop here for my favorite Korean sunscreen, Beauty of Joseon. - They have Creme Shop items such as their Sanrio collab items which my daughter loves and also Sanrio Japan items (Located on the right side of the store, once you walk-in as of 9/14/25) - They have AUTHENTIC Labubu's and other blind boxed toys for sale (located on the left side wall of the store as of 9/14/25). Prices are marked-up but not nearly as much as resellers are selling online. - I personally think that they have a good variety of items for the size of their store ---- PRICING ---- - KEEP IN MIND THAT PRICES ARE MARKED-UP but this store is mainly for convenience. Especially since I'm not visiting Korea or Japan any time soon. - If I would purchase these items online at other websites, I would have to pay for shipping anyways so the pricing here is definitely reasonable. ---- TIPPING ---- - I agree with other people reviews regarding about the tipping options at check out... why do they even have this... - The first time I came here, I was honestly weirded out that the payment machine asks if want to tip and suggests tips. - It's weird to me because it's not like they have make-up services or anything to that extent like M.A.C. or NARS makeup counters. - 2nd visit this round, their machine still shows a tipping option. - TIPPING IS OPTIONAL AND YOU CAN CLICK NO TIP AT CHECK OUT ---- CLEANLISNESS ---- - The store is small but very clean and organized ---- REASONS FOR MY FIVE STAR --- - I had a great customer service experience. I only saw 1 box of the sunscreen that I wanted to purchase and I asked an employee if they had more in stock and they did. She grabbed more boxes for me since I wanted to purchase 2. - If you don't see the qty. that you want ton display, ask an employee because they may have more in stock but not displayed. - They have a variety of items from Korea and Japan that I can purchase in one shopping trip.

0/5 stars for customer service. Spoke to both Gloria and Monica today. They were not able to help…read moreme. SALES ARE FINAL despite my defective products. Their definition of defective is not stated on the receipt therefore we disagreed about what defective means. My Bobbi Brown lipsticks either smell like crayon or lemon which if googled means these are expired products. And my MAC pencil had white cresty material on it. Also, I didn't appreciate being told that no customer has EVER COMPLAINED BEFORE. That seems like a VERY SUSPICIOUS LIE TO MY FACE. Is this the corporate policy to make that statement? I called in advance to inquire about these issues and was told to come back and they'll see what they can do. THAT IS: THEY CANNOT DO ANYTHING. Helpless and a waste of my time and money. But thanks for giving me a general customer service number. There must be A LOT OF COMPLAINTS BECAUSE OF THE WAIT TIME and call cut short after over an hour wait. I received a voice recording saying the office is now closed due to an emergency at 2:31pm today, Friday, 6/27/25. What possibly could this emergency be in consumer care? So many unhappy customers that called in: technical difficulties with their call center from a high volume of dissatisfied customers.

The CCS needs to do a better job of informing customers of their no return or exchange policy. They…read morealso need better customer service. My husband went in before Christmas to buy me a gift... the rep put together a mish-mash of products, never asking him about my hair type, texture, or preferences. The gift pack includes duplicates, conditioner with no shampoo, products for various hair types, and different brands. He had no idea what their return/exchange policy is, nor the mess of items they packaged for him. When we went today, the rep was snarky and happily pointed to the small sign on the counter where the policy was displayed. It seems my husband's innocence and lack of product knowledge was exploited for a sale of several hundred dollars. All I wanted was to exchange a few products. However, what they've done is lost a customer. 0/10, do not recommend. Do better, CCS!

Business does not exist. I went to the location today, and the new business there says Green…read moreSkincare left a long time ago. I also called the number on the business page, and no one picked up.

I came here last Saturday to get eyelash extensions and immediately regretted it. I booked with…read moreNita for a 3 o'clock appointment. It went well until I felt like when she went to remove I've of the eyelid covers, she must've got glue on my lid or lashes somehow and ripped when she went to take it off. I should've known that point this was going to not be good. My other eye she kept poking me with tweezers or something (my eye was closed) but I kept feeling little stinging pains and showing her it was hurting me. Then she finished (about 2 hours later around 5) and I immediately couldn't open my eye. Something kept feeling like it was stabbing my eye. I kept trying to tell her I couldn't drive home like this because my eye was watering like crazy because of whatever the lash was doing. She kept trying to fix it but we spent a good 10 mins just trying to get my eye to feel like it could open again. I eventually left when my watering eye came under control. But the rest of the night my eye was red, tearing up like CRAZY, and hurting. I thought with time it would get better but by the next morning my eye was swollen and VERY irritated. I had to remove the lashes less than 24 hours later in the morning by my mom's lash girl who fit me in for emergency lash removal. When I went to get them taken out, she told me there were hardly any lashes and that usually the amount she took off both eyes was the amount on both my eyes. So basically there were hardly any lashes on. She said they were placed improperly, which is why my one eye swelled up. Looking back, when I left Nita offered me a "free follow up appointment" but I wonder now if it was because she wasn't sure about her work. Needless to say I won't be coming back for that. EDIT: Green Skincare saw my review and apologized to me and gave me my money back for this. I appreciate it, and wanted to add that to the review that some action was taken to remedy this. So I can go from 1 to 3 stars because of the apology and refund.

Very clean, orderly & well stocked store in the Great Mall. Busy place, but not overly crowded…read more If you are a Beauty Insider, you get a choice of 4 items as a birthday gift - no extra purchase necessary! I was glad to see they have restocked the Selena Gomez scented balm and I finally got one! Will be back for more essentials.

Don't be fooled by the mini Sephora inside Kohl's at Great Mall! I almost made that mistake--thank…read moregoodness someone told me to head to the main Sephora store at the other end of the mall. What a difference! When I walked in, I was relieved to see a full-sized store with a wide selection. My hope was instantly restored. The Kohl's location had very few products, barely any staff, and the help I did get wasn't exactly helpful. The main store was busy, but I was lucky enough to be helped by Donna--and she was amazing! She guided my friend and me through all the essentials, from primer to mascara. We both walked out with soft, flawless beats, bags full of product, and big smiles. I'll definitely be back--and Donna is my girl from now on!

This is the type of place where you kind of already have to be knowledgeable of the brands on hand…read more Generally come for the deals, and not the customer service. I'm used to being "othered" in these types of spaces. Not saying it's okay just expected. Anywho- This is a L'oreal owned *outlet* believe it or not. And they do happen to own a lot of "designer" make up/fragrance brands such as: Yves Saint Laurent, Giorgio Armani and Valentino. As wells other brands like Lancôme, Khiels, youth to the people and a few more. Though this is not common knowledge, I do not question the authenticity. Paid a little over $50 for my little haul, the fragrance alone retails for $85 in the US, so a pretty good deal I would say.

Amazing costumer service very helpful! Alondra and deanelle helped me pick out my perfect shade!…read more Prices are amazing I spent a little over 50$ for a good selection of items. They have amazing brands such as Armani, YSL, and Valentino! I would recommend coming !

This business is a 3rd party seller on Groupon. Horrible customer service. Honestly, the very worst…read moreI have experienced in my adult life. Their policy states no returns unless defective. The lid was cracked and product leaked out. I messaged then through Groupon within 10 minutes. They have dragged this out so long. Next step is the Better Business Bureau. I think companies like this shouldn't be in business. Careful, there is so much competition, you won't be around for the long haul!

I can never come to DF & CCO without buying. I would spend about 30-45 minutes in the store making…read moremy selections. I L-O-V-E makeup! Promotions: This place has great promotions going on all the time. On one occasion, the entire store was an additional 40% off on all products. On a different occasion, the promotion was a 4/$40 deal. This past Saturday, I stopped by to pick up some lipsticks and lipglosses. What did you know, the makeup were 4/$36.Yes, you heard me correctly, I said, "FOUR ITEMS FOR $36". I bought stuff for other people I know as well. It was such a good deal that I couldn't pass on. Products: Lancome also has a great skincare line (which isn't apart of the 4/$36 deal). The waterproof eyeliner stays on. The liquid eyeliners that they have are the Artliner and Laque Liner. The Artliner has a thick felt tip while the Laque Liner is a thin brush that can be used to create a thin or thick line depending on the pressure and amount of product that is on the brush. (The eyeliners are apart of the $/$36 deal.) My all time favorite lipgloss is the Juicy Tubes line in the Simmer color. It's a neutral color that's so pretty. Lancome's eye shadows are ok. They have beautiful colors and it'll do the job, but I prefer MAC when it comes to eyeshadows because it has more impact. (Eyeshadows are apart of the 4/$36 deal.) I love Lancome's self-tanning line! The Star Bronzer for my cheeks gives me a radiant glow. The Flash Bronzer Airbrush darkens my leg faster than other products that I've used. Definitely, give Lancome's tanning line a try if you're into that look. (The tanning line aren't apart of the 4/$36 deal.) Service: The girls here are sweet. They'll greet you and let you know that they're there to help and they aren't pushy with their products like the girls at Macy's. Last Thought: Prestige makeup at drug store prices. No complaints from me.

It was an excellent service for Facial, each time I went there, theygave me over one hour facial…read moremassage. I paid for ten times, it is worth for the pricing and above and beyond service. Additionally they did good job for eye brows as well. Owner Janney did such a beautiful job. Awesome job and good price.

The technique was fine but the beautician couldn't stop selling the package while you were trying…read moreto relax. The entire 90 minutes were unpleasant--it was by far the worst beauty service I've ever experienced.