Greeted warmly and told about the history of the bank vault complete with a tour. Wonderful massage…read morewith added hot towel and scalp massage... helped my should out a lot!

My husband and I had an amazing experience with John and London. We were looking for a place to get…read moredeep tissue massages when we moved here and between the pressure, knowledge, and ambiance we found it! Made our next appointment before we left. Can't recommend them enough!

I called and they got me right in. They did a great job working on my shoulders and neck. I'll…read moredefinitely be back.

Very accommodating and professional. They got me in on short notice and gave a wonderful hr long…read moremassage. Definitely worth the money.

I got gifted a birthday voucher to try one of the floatation tanks as one of the main things Phlōt…read moreoffers and I've honestly wanted to experience it for a long time and I couldn't have been more happy with the experience. Truly the entire six minute session gives the feeling of free floating in the quiet empty universe in the most calming way possible and I think my mind benefitted just as much as my body from the experience and I really hope to be able to go again sometime

It has been years and I have always wanted to try Phlot and finally took advantage of a Black…read moreFriday Deal (2 floats + option for the fire/ice for two) and decided to take the plunge! I was always really curious about the anti-sensory floats (how does this work?!) and see how it relaxes you, how it will help stress and anxiety. My boyfriend and I had difficulty really finding the right times, days based on their online platform - especially because we wanted to do both experiences in one day as a spa type date - so we had to call a handful of times to get someone to answer our questions or even the phone. However, once they answered, we could easily book with them (without doing so online) and they shared that we could do the fire/ice room before the floats and they would provide us with the shortest wait time between (as sanitation allows - the whole facility is EXTREMELY clean. I did not have any hesitations on their cleaning protocols) and what to expect. I didn't realize how many showers I would actually take in a 3 hour period, but wow, they really are helpful to make sure you're going to experience everything properly. The fire/ice room was really interesting! There is a sauna that can seat two and an ice bath that is only for one. My critiques in this is that I would have loved the option to lay down in the sauna in between each dip in the ice bath. We could sync our phone via bluetooth, listen to some relaxing music, have conversation but also test our endurance on if we could stay in the bath longer than 2 seconds. I may have made it a full minute but beyond that, I didn't have the ability! Once our time was up, the sauna turned off, we had time to shower and get dressed. After, we waited in the dark room before heading into our float. I think it took about 30 minutes between sessions before we headed to our floats. Floats are done individually and fully nude. They provide you earplugs (if you want, but not necessary) as well as a halo to support your head (but also not recommended) given that they want to limit all sensories that could distract you from enjoying the experience. She made a comment to wipe your face before you enter the tank because a drop of water can be very distracting and I didn't think it would make a difference, but wow did it! I accidentally got water on my face while I was trying to navigate the meditation music, lights etc, and had to actually get out to wipe my face again. As far as the float experience, you are totally weightless, do not need to try to float and you can just keep your arms out to not bump into the walls. I definitely started to fall asleep but ended up just enjoying the quiet and meditative feel. They provide you towels, shampoo, body wash, and conditioner to get ready after your experience and even have a space for hair dryers if needed. A couple critiques: 1) I felt like the water wasn't quite warm enough for me so I felt cold at times. 2) The meditative/spa music that was available in my tank could not actually be heard while floating. This was also how they would announce that my time was done. 3) Not every tank has this option for lights or sound - I do think it would be great to have it in each tank so you can really enjoy and notify people as needed. 4) The Twinkle Lights in my tank flickered and was VERY distracting. I would prefer a low dull twinkle for those that are a little nervous of it being pitch black dark. Otherwise, I really do think it was a cool experience and as someone who's a little claustrophobic, I felt totally comfortable with it. Though, if you're afraid of water and darkness, maybe not the best experience for you. I think I will want to try it again but I'm not quite ready to opt into the $49/month membership (for one float or one fire/ice experience).

Johaun did a fantastic job today. So glad I found him. Helped my lower back feel better and he did…read morea great job of explaining different things he did. His space if very relaxing and the hour flew by. I've already scheduled my next appointment for my birthday. I'm looking forward to feeling this relaxed again

My husband and I have benefitted from Ann's expertise for SIX years, once a month. She is the…read moreconsummate massuse ! Besides uber~skilled, she is calm, professional and personable to everyone. We obviously recommend her and the salon to all our friends

Parri is the best masseuse around. I had her 2hr and pelvic, wow it doesn't get any better! If I'm…read moreever back in Grand Rapids I will definitely be seeing Parri.

Airline pilot with a bad back and leg pain. Happened to be overnighting here and needed a good…read moremassage. I chose a sports massage which involved a lot of stretching, etc. She was excellent in explaining things to me and did and incredible job of loosening up my tight, twisted muscles. I would definitely recommend this place!

Sam did a fantastic job with my post long run massage. Exactly the right pressure, asked questions…read moreto make sure I got the right service and played some great 2000s instrumental music. The whole place is beautiful and friendly. This place is my go to spots for a massage in GR.

Glenn Frey once sang, "Nobody knows where you are going, nobody cares where you've been, because…read moreyou belong to the city." The image of being a point of light, in rivers of urban darkness, encourage us to think of where we belong, as his melody massages our souls. Souls, in this case, notes a return to an accurate definition of the soul of a thing; that is, identity. The soul of a city is defined by its identity. So for our identity, that which is formed from our aspirations built on experiences of the past, to find life in the urban, is profound. Will you experience such a transcendence awakening of self when you visit? Will the office staff treat you as a part of the motion, the river and channels of positive Urban life? Will your massage be soul shaping? The easiest answer would be that as much as we are able to humble ourselves to explore the questions, then we've learned to appreciate that the weight of the answer depends on our selfs. This place is a sanctuary for people who take their bodies seriously, and want them to be seriously taken care of, by skillful hands. Sarah, my favored masseuse, is a gracious host, with incredible talent. She often provides light within the moving seasons of life. This establishment is a source of light, to all of those who belong to The City. Thank you for your craft.

A therapist (Laura) at Simply Massage rejected all future appointments because the tips provided…read morewere not to her liking. This was relayed to me when I went to book her a third time and had to call. They seemed to have blocked my ability to schedule online. Calling is the only method at this point. This is basically " cherry picking" the best tippers. I am a member, yet it doesn't seem to matter. You would not be refused service at a restaurant for your tip history, so nor should you at Simply Massage. It seems that maybe the help needs a wage increase as they emphasize tipping, leaving it up to the clients whom already pay $70 to $90/hour for servicing. However, it was also explained that the tip reason for rejection is supported by management, not just one therapist. I am weighing my future relationship with this company.

On Mothers day, our son gave his mom a gift of a massage . it was purchased on Saturday, one day…read morebefore Mothers day. Due to severe back pain, my wife wound up in the emergency room twice in 24 hours on Sunday, Mothers day. On Monday, literally the first day Simply Massage was open, She called to reschedule her massage , as she was on heavy meds and in a lot of pain. The person in the front office she spoke to was very rude, even suggesting she was lying. They charged her a $35.00 cancelation fee and ruined the Mother's day present from her son.

Jamilah is an amazing lymphatic drainage massage healer. flexible with tough schedules. highly…read morerecommend!

I booked a neck and face lymphatic drainage massage with Shelly last week. When I had arrived for…read morethe facial, I was about 15 minutes early, in case any forms needed signing and to discuss my needs for the service. Shelly seemed to have just arrived, and was frantically setting things up. Once she was ready for me she asked if she could add full body to my massage. I agreed, but told her I wanted her to focus on my face and neck as that's where I was experiencing swelling. She hardly touched my neck and face. She probably spent less than a minute of work there. Prior to us starting, she informed me that her music would not be working and she had a finger fungus. She wore a plastic glove and poked my body the whole time in silence. They make you pay before, otherwise I'd had refused. I noticed no signs of lymphatic drainage after the massage either. With all of this being said, I reached out to the owner, Jamiliah, and she basically told me I was wrong and that I need to speak up. Do not book here!