I don't know who James P. Is and he refers everyone to Rochelle who was worthless is resolving the…read morefinancial issue we had with these people. Even contacting their corporate office was a waste of time since they never responded to our inquiry.

Be very cautious with their sales department. They are very deceptive and dishonest. They do not…read moregive you everything you need to know and have no issue telling a senior with their house toward the end of escrow you do not qualify.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

Nice place. Good food…read more Love the chicken wings. Helpful. Always responsive to our questions. Happy.

Well, we all know very senior people can be very grouchy and picky at times. Recently my dear sweet…read moreUncle called me in the morning and was very sad, and grouchy. I asked him if he had eaten breakfast. He was so upset. He said he asked for cream of wheat, his staple for a happy breakfast, and they told him they were out of it. He sounded so discouraged. He said he tried the oatmeal but didn't like it. And he said it was the only meal he really loved. Now that is of course not a calamity, but for him it was. So I hung up and thought about it. The last thing he said was, sorry to be a bother. I told him, of course, he was not a bother, ever. So I decided to give it a try. I called the front desk and spoke to a wonderful, helpful woman, who listened to my story about breakfast. She immediately asked for my number to have the woman in charge of breakfast to call me. I did not think the woman would call me back, however she did right away. She knew my Uncle and agreed he seemed so disappointed. She told me the truck was late and didn't get there in time to prepare the cream of wheat for breakfast. However, she let me know that my Uncle ate 2 eggs over easy and two slices of toast. That was new information. So I asked her if she had Cream of Wheat now. She said yes. So I asked her if she would make some for my Uncle and take it to him. She said, well are you sure he still wants it? I said yes. So she agreed. When I called my Uncle to tell him they are going to make him some now and bring it to him, he laughed. That was so great. I don't know where you get that kind of service anywhere. I do know that it was important to me and really nice for my Uncle to know we all care about his life and experience. I really love this Senior Solstice Living, and they really have to work hard to please all those Seniors. Today they made me really happy!

Don't let the entrance fool you, this place is disgusting! Trash all over the floors, down the…read morehallways and in the rooms. The stench of urine is overwhelming to say the least. The further inside you go the worse it gets. Three beds to a tiny room you can barley move. I went to put my parents clothes in the closet drawers and it was so dirty I don't think they have ever cleaned them out. I was questioned by two different staff members as to who would be doing my parents laundry. Surely not you as you can't even pick up trash from the floor let alone wash laundry. I pulled back the blinds and could see 5 or more beds outside with a big blue tarp in the general area, lord knows what was under it. Patient beds are old, the kind you have to crank to raise and lower the head and foot. When I called and asked for my parents room the person who works there asked if they were an employee or residence. Why would I call ask for an employees room? Please do not put your loved one in this hell hole!! Even if it means you spend a few extra days find a better place you will be thankful I assure you. If I have to cash in my 401k to get my loved one in a better facility I will gladly live my retirement years in box to have peace of mind now. Thank heavens my loved is only in this situation for a small period of time, no matter how short of time it WON'T be at this place!!

This place is A persons WORST NIGHTMARE. My Mother was supposed to spend some time here for…read morerehabilitation after breaking her hip. But no sooner than she arrived there , we were working on getting her out of there. As my Sister and I walked in she almost slipped and fell in a puddle of water from a Leakey roof. On top of that , it reeked of urine and mold throughout the halls. In her room where they have 3 beds squeezed in, the beds are at least 10 years old or more. The curtains were a dingy yellow color with a musty scent to them. We proceed to tell the person working there my Mother hasn't had dinner. They than bring her a cold sandwich which looks like something they feed prisoners. We also tell her that she has to use the bathroom and the person working there tells My Mother in a voice as which you would speak to a child " You pee-pee you diaper and we clean you ". Needless to say we brought My Mother home. So if you have someone who you love and care about, PLEASE DO NOT PUT THEM HERE.!

Three years after I retired from a 35 year career in education, both of my parents landed in…read moreseparate nursing homes for different reasons, six weeks apart. I stepped up to take care of them and their affairs, but didn't want to put my life/travel plans on hold. Enter Cassandra, Jessica, and Infinity Care Solutions! Now, when I'm home, I deal with things, and when I'm away, they do! VERY happy with this arrangement! Thanks, girls!

Hoffman Hospice is okay if you like an Evangelical Christian place à la Thomas Kinkaide. The place…read moreis nice, the rooms are large, but know what you are getting into. There are other hospices in town which are more helpful and more compassionate. The inpatient care seemed better than outpatient. I would give inpatient care 4 stars.

I have to tell everyone that I was at whits end and not sure of the next step in the care of my…read morewife of 49 years. We spoke to a palative care representive at the hospital and Hoffman Hospice was coontacted and in Hoffman contacted us at the hospital and arrangements were made and supplies and medical equipment were at the house even before we were released from the hospital. Hoffman Hospice to the lead in my wifes care and handled everything and explained and showed me what to do in the absence of the Hoffman team. Hoffman staff worked with me especially as she approached the final stages of her disease and kept her comfortable. At each stage of the progression the Hoffman staff spent more necessary time with Debbie and myself and also explained what was happening. I am very appreciative of the care they supplied with the medical help and mental preparations they helped me through.

I had a tendon repair and a rotator cuff repair of my left shoulder…read more Dr. Bosque did an excellent job. My shoulder is feeling better and I will have complete usage of it when fully healed. Thank you, and I recommend Adventist Health to whoever needs it.

They need some work. My dad went to the ER last week for shortness of breath and chest pain. He's…read morecurrently battling cancer and his doctor at UCLA has been taking great care of him but this came out of no where. He was seen after waiting longer than he should have for chest pain. They did some lab work and did some CT scans. He arrived a little after 10am and was not seen by a doctor go to over his results and stuff until after 3pm. They finally admitted him because of fluid build up on the lungs. The nurses were very kind and attentive while we were there with him, that's the reason I gave them a second star. However, he was there for almost 3 days and barely got any sleep. He said the nurses at the desk were watching videos or something and he could hear their videos and them laughing all night on top of them having to come check his blood sugar and everything every 2 hours. That part is fine, they should be checking regularly but keeping patients up by laughing and watching videos is crazy. When he was in the hospital at UCLA they turned out the lights at night and the nurses never made a sound other than walking around to check on patients. I'm an Adventist patient myself and I really like my GP but this hospital needs to get some things in better order. The lobby looks dirty, only 1 elevator works right now, there is just a lot going on that needs improvement. Hopefully they get it together and make some positive changes soon.

I've received nothing but the best care at this Kaiser Permanente. Always professional and…read morecourteous.Dr Artinian is simply the best, takes good care of me and that's not easy, lol. The nurses are always on point. Sure things happen or can't always please everyone. The only thing I've experienced is usually a scheduling issue, nothing major. Sooo THANK YOU KAISER ON MING AVE!!! And shout out to Stockdale Kaiser, Dr Desai, my cardiac Dr, just an amazing guy this one. I feel very lucky to have the Dr's and nurses taking care of me the way they do, that's why I'm still here..8)

I love the Ming facility because its close to the house and when you book your appointment early…read moreenough in the day, you can get in and out of the clinic pretty quickly. Check-in is easy and even easier now with check-in options via text. My primary doctor is Dr. Ofelein and I've always received quality care from her. She explains in detail and always asks if there are any issues she needs to be aware about for her notes. The lab and radiology departments are also great. Customer service from the staff is wonderful. They also have flu clinic walk-ins. My experience with Kaiser Ming has always been pleasant and positive.

02/19/2026: I received wonderful care from Dr. catherine Vargas. She did a robotic right…read morehemicolectomy. I had hardly any pain from this surgery and recovery was easy. Also Dr. Mon- Lai Cheung did a robotic surgical removal of my left ovary. No pain. Both of these surgeons worked collaboratively. They both did an exceptional job. I am grateful to both as they gave me a new lease of life. Pre-operative and post - operative they answered my questions. Their care, professionalism and commitment is the best

Overall KP doctors has never done me wrong except with a Workers compensation complaint which was…read moreresolved back in the day... (My personal opinion...NEVER go to them)But the reason I still use them is because they have some of the best physicians I've met during my 30 year industrial career. Round 1 The Lab gets 2 stars this location on Stockdale for my appointment I waited in the line marked appointments for 10 minutes with no one even coming out to see if there were customers waiting. 14 minutes in all and 6 customers outside a young man walks out and asks if there are any appointments I raised my hand and he checked me in. fine .. I look on the lab board and I am dead last.. ok I wait about 5 minutes and 3 people go into the lab. I walk back to the counter to ask why I have a 50-55 MJ ute wait when I have an appointment. He said " you have an appointment? I said yes when you asked I raised my hands and you checked me in . The young man checked me in and I shot to the top of the list . 1-2 minutes wait time. Round 2 I get called back and I asked for a butterfly needle because I have issues with the normal size and phlebotomists missing my veins.. Since I figured this out 6 years ago I have never had a problem.... Until now I get a girl/woman who puts in the butterfly and misses my vein.. spills out and reinserts to fine the vein. Blood drawn I get gauze and tape cool.. next day .. pictures below.. Round 3 my 9 yr old daughter goes with my wife and gets blood drawn with a butterfly needle , says the girl missed and had to wiggle it around . My wife was upset and took down her name says she told it to my kids PCD. Guess what ? same phlebotomist. So this is my issue and I've never done this before but the Stockdale location is fine except this one phlebotomist. I wont say her name but it rhymes with Bristal. Kaiser please send this person back to phlebotomy school I have never bruised in the last 6 years and my child bruised once a a child. This is expected but not with such frequency.. I'm sure she misses much more than she hits This is totally unacceptable. I've had blood drawn every 3 months for the last 12 years at the VA and let me tell you they are bad but they don't deal with children so it's different. Head are the pics of my arm I'll do an update my kid is ashamed to go to school with a noticeable bruise on her arm and wears a compression sleeve to hide it.. Luckily she's a bit athletic so her friend think it's cool. Long story but I believe necessary.

You know, after reading the single-starred reviews, I just shook my head in UTTER disbelief…read more Complete, utter disbelief. The individuals posting these single-starred reviews ought to be out and out ashamed of themselves! I mean WTF? REALLY? Oh, wait, - I get it! It's all about THEM! Never once thinking about the employees and what patient load they have, their responsibility in treating patients within the "standard of care" and legally accepted protocols that govern damn near every single F*ing thing in this F*ing state due to Gruesome Newsome - as well as caring for illiterate people who know absolutely nothing about decency, respect, and consideration for others - let alone medical treatments for diagnosed, as well as undiagnosed conditions! Absolutely OUTRAGEOUS. OMG! WELL, all you single-starred reviewers, I got NEWS for you. Our experience was absolutely one of concern, caring, respect and consideration for our situation. We politely requested if the TV could be turned down, and the staff bent over backwards trying to help. They couldn't get the TV remote to work, and instead of giving up, handed it to my husband (who can fix literally anything just by looking at something) and indeed, he got the TV volume reduced. NOW, how is that rude? How is it rude to ask someone to not "throw up on the floor" when throwing up on the floor causes others to become potentially exposed (in medical lingo called cross-contamination...OMG!) to whatever virus and/or bacteria the individual may have causing hyperemesis, as well as causing a tripping hazard, AND maybe making someone leave the urgent care sicker than when they came in catching that damn "throw-up" virus/bacteria!!! Use your damn BRAIN. Oh, wait, that's right...no one does that anymore because their brains are all stuck inside their iPhones...or "where the sun don't shine" - which is far more likely. P.S. A really big THANK YOU to "Ana" for being so considerate, CALLING US telling that she would walk out to the car to give a card left behind to us (when we came back) so we wouldn't have to come in to get it. EVER HEARD OF THAT????? That qualifies as a 20-star review in my book.

My 19 year old son had a visit here today with the petite Caucasian female ( he has been multiple…read moretimes). He has finally established a PCP but decided to come here today for an RX, she has been rude every time we have went and definitely need to go elsewhere and definitely will. He had a private conversation with her about his insurance & father & this is what she wrote on his discharge paperwork. Petite Caucasian female you are very very up their in age & I'm assuming have been doing this for many years. When your patients are having private conversation with you i hope you don't make all of them feel as horrible reading their paperwork as you did my son. I appreciate you writing this on there so this situation can replay & replay. A, i hope you can be compassionate with these young patients that cross paths with.