Pineview Memorial Gardens

At a time in your life where you are at your lowest, losing a loved one. You go to people for…read moreinformation, assistance in making sure that those loved ones' wishes are being fulfilled. You expect for them to be calm, collected, patient and empathic. Platt's was none of these things. I went in to get information about how I needed to proceed. I made it clear that I was not under a time restraint and I had time to make the right decision. The lady that I spoke with, not only tried to convince me to get things I didn't want, she also tried to convince me to sign a contract before I left. Telling me that if anyone else needs to sign, that they can come in later. I understand that they are in the business to make money, but to take advantage of someone doing this time is unacceptable. Ultimately, I went with Augusta Cremation & Funeral Care. Mr. Williams and his team took care of my loved one with care.

This local, family owned business has truly been with my family and I every step of the way. The…read morestaff here are some of the sweetest people you will ever meet. You know that you're in good hands with Platt's. I could go on and on, but just trust me, they're great.

Magnolia Cemetery

We made a trip to Magnolia Cemetery, we stopped by the office And Jerry Murphy was working in the…read moreoffice and he helped us locate a few ancestors on the data base and printed out the location, and that saved us a lot of time. He also pointed out a few unusual Locations and we had a great time finding them. Very interesting place to go and the place is total Picturesque with the old monuments. And beautiful Sculpture, Beautiful place.

I just spent five hours with positive reflection and reading...it's just that peaceful…read more People drive through, but the good vibes come with walking through.

Westover Memorial Park

It's difficult to "review" a cemetery - you just don't think of it as a reviewable place. But,…read morebeing a place I know well, I'll provide my thoughts on various aspects of it that others may find helpful: LOCATION Near the Augusta National, Westover is accessible via Berkmans Road SIZE Very large - if attending a funeral here, the roadways will be marked with "Funeral Route" signage. Note that most of the roadways in the cemetery are just barely wide enough for two vehicles to pass each other. If encountering one coming toward you, slow down and hug the shoulder of the road. THE GROUNDS The grounds are well maintained, and include a duck pond and meditation garden. Do be aware that, while you're welcome to place flowers and other memorials at a tombstone, the maintenance crew will remove them and throw them out once they're out of season. Westover is a peaceful place - allowing you to think and remember.

From the owner: Westover Memorial Park is a non-profit facility dedicated to providing quality service along with…read morereliable long-term maintenance. Please call or visit with inquiries of newly developed and available stone monuments and marker lots. Office Open Mon-Fri 9AM-5PM. 24 hour answering service. Facility visiting hours 7am to 7 pm

Posey Funeral Directors

3.0

Our family cannot say enough wonderful things about Posey Funeral Directors. During one of the most…read moredifficult times in our lives, they cared for us like family. Every member of their staff was professional, compassionate, patient, and incredibly responsive from beginning to end. They truly listened to our wishes and honored every detail as we laid my precious daddy to rest. Their kindness and genuine care brought comfort to our entire family. They were also very accommodating and flexible, even allowing us to include a special personal request that meant so much to us. We are deeply grateful for the love, respect, and dignity they showed our family throughout the entire process.

My friend prepaid for his own funeral arrangements. It was agreed to at that time, with witnesses,…read morethat his friends and family from the North Augusta area would be able to view his body at the Posey's North Augusta SC location on Georgia Ave after his passing. So he passed and I witnessed Posey's telling his surviving wife that friends and family would NOT be allowed to view his body, the wife only could view. The actual viewing would be in another State because the immediate family had called after the death and made changes. This broke my friend's wife's heart and she cried as she ran out. This upset me because this man paid for a final wish that he wasn't going to get. It was explained to me (not him) that the law says immediate family is brother and sisters and not the surviving wife. Brothers and sisters can change funeral plans regardless of who pays for the services or what the original agreement was. I protested this and 2 men representing Posey's finally relented and told me that friends and family now COULD view the body. This satisfied me because I believed them. In the end only the wife and 1 person was allowed into the building. You readers know it would cost more money to allow other people in, you also understand my friend asked for and paid for this service. My advice to people considering trusting these people to handle a funeral is simple... You have been warned. Buyer beware!!!

Cedar Grove Cemetery

3.0

When my husbands grandmother passed away, we all went to Augusta for the funeral. From her modest…read morehome located one block from Dent's Funeral Home, we went through town to Cedar Grove Cemetery. As we came upon a cemetery, I was surprised when the hearse kept past the huge towering gateway. I asked my husband what was going on as we continued around the block to a modest chain link fence. "Oh," he says, "that was the white cemetery, we're going to the black cemetery." I was floored. Excuse me? Segregated cemeteries in 2005? Well, Ms. Pinkie (aka Callie Mae http://www.findagrave.com/cgi-bin/fg.cgi?page=gr&GSln=turner&GScid=33184&GRid=11705230&) is resting peacefully under the shade of a beautiful tree, in the "black" cemetery. I'm still outraged. A story about a grave robber and Cedar Grove - http://www.smithsonianmag.com/history/meet-grandison-harris-grave-robber-enslaved-and-then-employed-georgia-college-medicine-180951344/

I finally made it down to Augusta to visit my grandmother's grave. Upon arrival, I noticed the…read morecemetery looked plain and dated with a chain link fence around it. We drove around until we found the grave between two pecan trees (which was nice since my grandmother loved pecans when she was alive). As we were standing by the family plot, I noticed a stray dog walking along the fence as if the cemetery was his home. I also did not see a building or anyplace for someone to work there, which makes me wonder if they ever close the gate. We put our flowers on the grave, and left my grandmother at her final resting place. Hopefully they will continue to keep the grounds clean.

Augusta Music Box

Nathan recently tuned our aging piano and took time to patiently explain the complexities of older…read morepianos and keeping them tuned! We were very happy with his prompt and efficient service and the email reminders were very helpful!

From the owner: Over time pianos gradually stop performing at their true potential. We offer expert personalized…read morepiano service enabling you to enjoy your piano the way it was designed to be.

Rollersville Cemetery

4.0

A needle in a haystack. This "cemetery" gets a 3.7 stars because:…read more 1. The mystery of it all. The last recorded burial was in 1910. So somewhere, under all that dirt, there are human remains. There are no identification markers, except for one that was erected as a monument by Augusta in 1981. Surrounding the site are homes and a highway. 2. It's peaceful and there's a bench. The community surrounding the cemetery looks sketchy, but it's probably because it's so old. I didn't have any problems there, though I don't recommend visiting after midnight without a taser or a proton pack. Augusta has a wonderful opportunity to develop this cemetery into a walkable, possibly botanical attraction, but still maintain its historical identity. It will cost a bit of money, but it will benefit and beautify a community that desperately needs it. I'm sure that roaming spirits would not mind a nice beautification project.

Direct Services Plumbing & Drain

(34 reviews)

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

Premier Appliance of Augusta

(7 reviews)

The receptionist that answered the phone impressed me...not only did she answer the phone (which…read morenever happens), but she was also very nice and helpful. Customer Service is not totally dead! She could have taken my money and scheduled an appointment that I didn't need and I would not have known the difference at the time. However, she was honest, helpful and I would highly recommend this company...just for the customer service alone!

If you have appliance problems this is the place to get the help you need with questions answered…read moreand great service. They are extremely helpful and go way beyond what you would expect. My experience was wonderful. They will now be my first and only call for my appliance repair needs.

Neal's Landscaping And Lawncare

(4 reviews)

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

POP-E's Pest Control

(3 reviews)

Pop-E completed a CL100 inspection and subsequent pest control remediation. They are amazing!!…read moreResponsive, fast, thorough and punctual!!! They really educated me along the value. Very reasonably priced. I cannot recommend them enough!!

Pop-E was able to get to this property fast and did an excellent job. I could not be more pleased…read more I will call them for all my properties.

Chem-Dry Of CSRA

4.8

(4 reviews)

Tristan did a great job! He was very efficient and detail oriented. He protected my walls and was…read morevery careful. He went above and beyond. I would definitely recommend him!

Wow! What a difference clean carpet makes! The lady who…read moreanswered the phone and scheduled the appointment was so friendly and explained everything, helped me with all my silly questions. Right off the bat to a great start. The gentlemen (Tristan and Tucker) that came out and cleaned the carpets were so professional and friendly. They did a fantastic job! The house looks, SMELLS and FEELS AMAZING!! So glad we called ChemDry. Thank you! We will definitely use again and recommend this service!

Sparkle Maid Cleaning Services

4.3

(11 reviews)

We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Hems and Seams By Leda O