The rooms were clean, well managed and very looked after. Housekeeping were professional and very…read morethoughtful. They took care of every and I was very satisfied with the overall experience.

Check in process a true challenge. If you are checking in after someone else already made…read morearrangements and paid for the room, they will demand you provide yet another credit card for "mystery" expenses. Seems to be a very questionable practice that could not or would not be explained. I did park within the white lines as requested a host of times. Room maintenance could be better. Damaged curtains drooping. I did enjoy sliding around in the shower. Helped prepare me for winter ice. This experience will definitely remain in my memory when I next visit Durham. I would rather sleep in my car and avoid hidden fees.

We hosted our office holiday gathering here and couldn't have asked for a better experience…read more The food was outstanding -- the shrimp appetizers, wings, and cauliflower were all excellent and a hit with everyone. The restaurant itself was beautifully decorated, creating a festive and welcoming atmosphere that made the evening feel special from the moment we arrived. The staff were incredibly attentive, friendly, and on top of every detail, which made the event completely stress-free for our group. Truly a perfect evening. We'll absolutely be back and would highly recommend this spot for group gatherings or celebrations.

A nice quiet night out. The menu is solid and well prepared. The space is a little drafty but all…read morein all a nice dinner out.

I've read so many cringe worthy reviews for this hotel. We were nervous staying because we are…read moretypically at the Marriott or Hilton. However the pictures were beautiful here and really impulsively booked it before reading comments. Anyways we were nervous almost backed out after reading them the night before our stay BUT we checked it out and loved it! The rooms are so clean and comfortable. It didn't smell which is always a plus. The bathroom was clean as well, and water was hot The beds were white, which is a must for me and comfortable. The staff were very kind. The continental breakfast was nice nothing insane but many options to grab muffins fruit bagels cereal and more! Even uncrustables pb&J for this kids. You can eat your breakfast outside and it was beautiful. Birds and trees. Upstairs the view we have is beautiful as well Spacious fridge with freezer and actually cold inside ! Pool is great and open 7a-10p We came here for a gymnastics camp at UNH right down the street and Dunkin' Donuts and CVS is in the plaza the hotel is in. A two minute walk. Anyways there's so many negative comments recently that I felt the need to assure others that this hotel is up there with there with the Marriotts and much more affordable We had room 207 and are here another two nights! Sarah and Emily

Stayed here for a wedding block recently and it was such a great location! They have a large common…read morespace (with a nice breakfast as well!) in the morning that we were able to spend time in the night before the wedding. The pool is a nice size for a smaller hotel

Honestly, I am confused by the low ratings from others…read more We too had a *minor* issue getting into our room (the electronic code shared with us via email was not working, and with no onsite staff it was *a little* annoying trying to get someone to help us remotely, but phone. So, it took as extra 10-15 mins. No biggy. Beyond that though, the room was clean and comfortable and the price was right. We'd stay here again on a future visit to Portsmouth.

I will start with the PROS: It is in an excellent location. The room was clean and nicely…read moredecorated. Unfortunately, there was only one tiny window that was is a spot you could not see out of so we had absolutely no view and not much sunlight (I guess that's a con). CONS: Because it is a "contactless" hotel we were told that instructions for how to get into the room would be text to us at 4pm on the day of arrival. 4pm came and no text. I called the hotel REPEATEDLY but no one picked up. It's 5 days later and I'm still waiting for this text. Eventually we saw a woman emerge from the hotel with a large bag of garbage and, assuming she must work there, chased her down to find out if she could get us in. I don't know what we would have done if she hadn't come along. I think "contactless" means NO CUSTOMER SERVICE. Don't bother with this hotel. Find one with a front desk that has actual humans working at it. AI does not work for everything.

This 15 year old hotel is very often used and overdue for rehab: showers have cracks and black and…read morered colors inside cracks that look like water intrusion aka mold. Showers here in need of rehab. All bathrooms and kitchens need to be updated every 10-15 years to avoid mold. Avoid this hotel if allergies. Avoid 15 year olhotels if allergies. Hope this helps others to avoid illness. The Hilton in Dover a pet-welcome hotel so they spray for pets!

No no no. On day 2 of a two night stay, we returned to our room to discover that all, I mean all,…read moreof our belongings were gone. Wtf? We went to front desk and a very unhelpful and unsympathetic person told us that since no one was registered to that room she told staff to remove the belongings that were there and put things into two large garbage bags! She points to the side of her where all our stuff was sitting in two garbage bags. I have NEVER ever had anything remotely like this happen before. I mean, right down to our toothbrushes! An apology and explanation of what happened would have gone a long way, but nope, not happening. The next morning at checkout, the manager did apologize and comped us one night. I will never stay in another Hampton Inn again.

This is a fun and quiet hotel in a great location. I stayed two nights and was happy with my stay…read more I stayed in a king room. It was plenty of room for one person but two adults, might feel a bit cramped in the room I was given. A few improvements would easily bump this to a 5 star review. The pros include: - The limited staff were very friendly. - My king room was clean, comfy and quiet. - Parking and breakfast is free. - Great location to walk downtown area. The cons: - I booked my reservation (direct through Hyatt partnership) the day before arrival but upon check-in there were issues it eventually got sorted out. - Elevator is out of order as of mid-March. - Limited staff, so basement bar hours aren't exact. - Room TVs are smart, no cable, so they depend on Internet and my tv lost connection a few times. All in all, the charm of the building and the pros mentioned, far out weigh the few cons. If I ever return to Portsmouth, I'd gladly stay here again.

The boutique hotels that are part of the Lark Hotel group frequently provide interesting and…read morecharming decor that is a welcome change from the larger hotel chains. Hotel Portsmouth is no different, with a Stars and Stripes motif that is pervasive throughout the common areas of the hotel. Unfortunately, that charm of a historic building often comes at a cost, and the HVAC system and elevator are in need of maintenance. We were forewarned that the elevator was out of service - not an issue for us. However, our room temperature upon check-in was 76 degrees (in March). The mini-split, despite appearing modern, was inoperable, so we switched to a different room. Unfortunately, that room was equally warm and the in-wall air conditioner was very loud and blew dirt throughout the room. Aside from the temperature issues, the rooms were nice, beds were comfortable, and the continental breakfast spread was plentiful. Having parking included was a real plus, as we were able to leave our vehicle and walk to many of the nearby shops and restaurants.

This small boutique hotel of 15 rooms is the perfect spot to stay if you visit Portsmouth. Close to…read morebars and restaurants within walking distance, but off the beaten path so that you can enjoy the peace and quiet out of the main downtown area. Each room is decorated with an elegant color pallet. We stayed in on of the smaller rooms, but it fit our needs for what we were in the area for. The beds are comfortable, showers beautiful and clean, and the hotel common area comfortable to hang out with friends. The staff is super accommodating, and the service is run BnB style, curated to your personal arrival. There's a Japanese restaurant in the restaurant, Nichinan. We didn't try it, but we plan to visit there the next time we are in town, we've heard great things! Lentz_explore

For context, my last 40+ google reviews have all been 5 stars because I genuinely look for the good…read morein places. I travel 150 days a year and love boutique hotels. That is why I was so surprised and disappointed by my stay at Hotel Thaxter in Portsmouth. The room was shockingly small, smaller than many I have stayed in in NYC/ Manhattan. The bed was extremely hard and uncomfortable. The curtain was broken, so light poured in early in the morning. It was also very loud. We could clearly hear street noise, guests talking, and stomping from above. Housekeeping was especially concerning. When we returned, the bed looked as though it had been left halfway through being made, unfinished and careless. Towels were not refreshed, and the in-room water was not refilled. Small details matter. I asked about upgrading to a king suite (was in queen room) and was happy to pay, as larger rooms showed available online. I was told they could not move us even if the difference was paid because I did not book directly through their website and that next time I should book direct. Ironically, those larger rooms sat empty while we remained cramped. Most travelers discover boutique hotels through third-party platforms, so using that as a reason not to accommodate even a paid upgrade felt unreasonable and disappointing. I am giving 2 stars only because the location is excellent and the lobby is cute. Otherwise, this did not live up to the boutique standard at all. I loved my stay at Sailmaker's House last summer; they were booked this weekend hence why we were excited to try hotel Thaxter. I would strongly recommend staying there instead. I would avoid staying here.

Completely remodel the room and make it ADA compliant. The floor in the room was slanted. I was…read morewalking uphill when going to the bathroom.

We stayed three nights at the Port Inn in Portsmouth. Upon check-in, the desk attendant had trouble…read moreprocessing our reservation after trying both our debit cards. This forced us to book the room successfully through an independent booking service, which cost us almost $100 more. Of course, we were not happy about that, and I demanded he credit our debit card for the $476 we should have paid if their computer system had worked properly. I was told, "I don't know how to do that, but the manager does, and he'll be in tomorrow morning." I found it astounding that a desk attendant couldn't issue a credit. This incident caused us anxiety immediately, which should not occur on a what we had hoped would be a relaxing getaway. Next day, the manager refused to credit our debit card, saying the charge would probably drop off, as it appeared as pending. OK, I decided to see if that would happen. If not, I was prepared for an argument, threats, or whatever it took to make a credit happen. I told the manager I would report this to his corporate owners if the charge of $476 went through. Meanwhile, the room itself was spotlessly clean, but somewhat small. We should have gotten a suite. The TV remote proved itself somewhat unreliable, so we changed the batteries, and it was still wonky, so my wife took it down to the desk and asked for another. The clueless guy at the desk, the same one who was there when we checked in, tried it out on his TV and refused to give her another one. Not good. He should have given her another remote without question. On the plus side, the bed was comfortable and we slept well. We didn't take advantage of the free continental breakfast, because we prefer traditional breakfast meals. Most continental breakfasts are light snacks in reality, barely enough to hold you over until later on. We rarely eat lunch on the road. We left on a Thursday, and by Saturday night, the pending $476 charge did drop off our bank statement, but that doesn't excuse the fact that they had so much trouble checking us in, and forcing us to go with the booking service, which cost us significantly more money. I feel like going after their parent company for a refund of the overage, and may still do that. In the end, we decided never to stay at the Port Inn again should we travel to the Portsmouth area. There are many other choices.

Loved staying at this B&B. It's so... Maine. :) The rooms were lovely, breakfast was fantastic…read moreand the amenities were all very good. My family and I had a great time here. Highly recommended!

A very enjoyable stay this past weekend at this B&B. Valerie is the innkeeper and welcomed us…read morewarmly. The bed was extremely comfortable and the breakfasts were tasty. We sat outside in the afternoon to enjoy some mid September sun in the chairs that were available. This is a very old house with high ceilings and big spacious rooms, which makes up for the tiny bathroom. There is a very nice gift shop maybe 1/2 mile down the road (Vickie's) and we were able to do some shopping and have a great lunch in Cornish about 1/2 hour drive away. Limerick is a very friendly little town and the B&B is a great place to unwind.