I spent about 2 minutes in the presence of the manager tonight. I left absolutely appalled by her…read morebehavior. They had a problem with the front lock and when my mother tried to enter, not knowing the issue, the 'manager' yelled angrily at my mom and shouted at her to Read!!!" Then she turned to two other ladies and very audibly called my mother stupid. I was f***ing furious. My mom has had a learning disability her entire life. What an absolute bitch. I'm sure I'm not the only one that has issues with this lady. Absolutely disrespectful, not a whiff of professionalism. Will be compiling any and all future issues and taking action against her. Merry Christmas lady.

The manager is horrible. She bullies the seniors. She is extremely condescending and awful to…read moredeal with. There was a huge leak into my grandma's apartment, so she could be in there. She had no where to go so they "let" her use a spare bed with bathroom. She had no way of making meals and had no compensation. When we asked the manager (Judy) what was going on, she was ride and condescending. They did not check for mold and did not replace the carpets, and now we have to reach out to get them to look at it ourselves. This is not the first time Judy has been horrible . She locked the lobby bathroom so no one could use it. When a resident asked her about it, Judy told her to wear a diaper. A good number of residents are scared of her and wont report her because they are afraid that she will kick them out. There are so many issues I know about, that are equally as bad. The review is solely based on Judy, otherwise we love the building. I gave a one because Judy is condescending and disrespectful towards the residents.

Great value, great location, and fantastic landlords. This is a great place to call home.read more

The management is very difficult to deal with, especially from a distance. Unwilling to respect…read moreun-necessary travel due to covid. Very un-professional especially for such a low end type rental. Would recommend looking elsewhere as management like this would definitely be a problem for any renter.

I lived in Chateau Gardens for 5 years total. I saw many changes during this time. When I first…read moremoved into the building the management was very intrusive .. constantly checking down the hallways for smoking, marijuana use, excessive noise from TVs and stereos. Everyone was painted with the same brush .. you were bad and had to prove yourself! The building was not secure .. prostitutes, druggies, and street people were able to enter. Since then I saw great improvements being made: the management style changed, the building was routinely cleaned, and the choice of prospective tenants changed. The latter years (more recently) I saw real improvements. There was a stable maintenance staff who would promptly take care of problems. They had morning meetings with management. They were pleasant and friendly to the tenants. The building, window frames and balconies were painted. Suites were renovated with decent laminate flooring. Management took steps to make the building more safe and secure. One of the outside stairwells has always been a problem being favoured by the homeless and drug users. (This is typical of the North Shore area as it gets later at night). The suites at Chateau Gardens are not your usual apartment layout. They are very spacious: large living rooms, balconies and bedrooms. All the time I lived there, I never heard of anyone having bedbugs in their apartment. It's always easy to look at the negative: blame problems on this and that. I thoroughly enjoyed living in my apartment at Chateau Gardens.

Wanted to shift to this beautiful location. Even filled out the application form. Called the place…read moremultiple times but there was no response. Very poor communication and customer service.

We needed a local mover to move my daughter and her boyfriend from one apartment to another in…read moreKamloops. I contacted two moving companies by phone/e-mail. One never replied, the other replied after 5 days. We found You Pack We Haul. One phone call and some texting was all it took. Timmy Johnston, the owner, was professional and very clear about the terms. The price was based on the amount of time required to move. He came and looked at the apartment, and we scheduled a move date, three days out. (the one moving company who did reply couldn't do it for 2 weeks) Timmy gave us an estimate, and the final cost was less than the estimate. Timmy kept in touch by text, confirming the move date/time, reminding us a day ahead of time, and also let us know that he might be early, depending on the prior move. His crew moved everything quickly and carefully. My daughter said "give him 5 stars!". Fair price, great communication, on time, careful, and professional. I would not hesitate to use You Pack We Haul again. His business card says "moving/storage, residential/commercial,freight & cargo, in and out of town" The e-mail address is: youpackwehaul@gmail.com

They showed up two hours early (when you are moving that's not always ideal) When moving my couch…read morethey ripped it and scratched the floor in my old place. They were done 20 mins early and charged me for the full half hour. (I didn't tip them because of that) and was more expensive than quoted.

Very unprofessional communication skills. Keep in mind that they do not follow the landlord…read moretenancy act and their care takers do not know how to fix even the simplest of repairs before renting from them. They will fabricate falsehoods to justify harassing tenants. Slumlords would be an accurate description.

Inadequate and completely unprofessional service. I recommend any other property management company…read morebesides CPM. Horrible service and communication. Take your money elsewhere for management of a strata.