I highly recommend Kelowna Floors. John did a fantastic job laying the engineered hardwood and…read moreRebecca was wonderful to deal with. I will always use Kelowna Floors in the future.

We've compared some of the bigger flooring stores in Kelowna and without a doubt, start to finish,…read morethe buying experience at Kelowna Floors was miles above the competition. Rebecca was extremely helpful with selecting the right material and tile colour for our kitchen renovation and the end result is absolutely stunning! Dan did a great job with scheduling in our timeframe and Glen did a perfect job with installation (really appreciate the extra time spent getting the transition with our existing hardwood flooring perfect). Get your flooring here - you won't regret it.

Before using Nufloors make sure you take before pictures. We didn't and the installers damaged our…read morenew fiberglass tub and a door that they stored in the bathroom. The plumber had been in 2 days prior to the carpet being installed and the tub was fine. After installation of the carpet and cleaning up I noticed the tub had been damaged (dented and cracked). We contacted Nufloors and they sent someone out to look. Upon reviewing and speaking with their installers their reply to us was that the installers said they didn't do it. Therefore we are left to have someone come in and repair a brand new tub. EDITED: THEY HAVE NOW ARRANGED TO HAVE THE DAMAGE FIXED SO I HAVE UPGRADED MY REVIEW. STILL IT WOULD BE A GOOD IDEA TO TAKE PICTURES PRIOR!!!!

This company took terrible advantage of my elderly aunt and uncle. They were initially quoted $1.25…read moreper square foot for the rug made from there left over carpet. When they brought in the carpet in they were RE-quoted $2.50 per square foot. When they picked it up they tried to charge them $5.00 per square foot plus delivery. After stern objection they "compromised" at $3.00 a sf. No one should ever do business with this company without firm written quotes. I'd even suggest getting competitive quotes elsewhere. Buyer beware.

Want to say how much we appreciate the courtesy and service provided by Carpet Castle. Susan was…read morevery helpful in choosing our new carpet for our house. She took the time to listen to our needs. She was friendly and very professional. Ken and Lee who installed the carpet were excellent. Friendly and professional and were very respectful of the walls. Y & P Gauthier

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

We just had new carpets installed by Jordans flooring in Kamloops in a portion of our house that…read morewas organized by Clayton Hoggard, our sales person. He was very knowledgeable and made the process go smoothly and was receptive to meeting our budget. We had an excellent installer by the name of Ian Taylor who in my opinion accomplished in 3hrs what an ordinary one would take 6 hrs to do. He was easy to work with and very accommodating. My only opinion would be that you include the cleanup by say a maid service in your contract as a professional installer should not have to clean up and read the contract as to what is covered. Clayton also gave us some carpet cleaner which was the best I have ever used so thanks again Clayton. Fully Recommend, Robert Strong.

Thank you Clayton for fantastic service!! We went to Kamloops from 100 Mile house looking for a…read morecouple area rugs. After going to a few places without finding a rug we ended up at Jordan's. Entering the store, Clayton (sales rep) greeted us and proceeded to show us area carpets, (this store has a huge selection) After a bit of time Clayton suggested we try the Room Visualizer. I had a picture of our living room on my phone and emailed it to Clayton. After that we found the perfect area carpets for our home, we ended up purchasing 2 area carpets and 1 runner. The runner wasn't in stock in their store, Clayton found 1 in their Kelowna Store and got it shipped to Kamloops. We got home and realized we needed 1 more runner, so we called Clayton and he found another one for us.