First of all, my husband and I went by to get quotes to have an idea in case something happened to…read moremy loved ones. My first point of contact was with Joshua the funeral director. I must say Joshua is a very respectful and caring person. They were very transparent, which we truly liked, the first thing he gave us was a price list. The price was reasonable and there were no hidden fees. The next day we met with Blair which was also a nice person and not a pushy salesman. I would definitely recommend this funeral home because they treat you with compassion and they went above and beyond to accommodate us, since unfortunately we ended up using their services a lot faster than expected. Overall, they were punctual, compassionate, and very friendly. My family and I are very thankful for the beautiful service and special thanks to Joshua, for accommodating my family and myself the day after my dad died, which 8 of us showed up to his office for the final planning and he was very comforting at this difficult time. Thank you and I have recommended it to all our friends and family in Sebring.

My family went to (then) Stephenson Funeral Home in 1976 when my great grandfather passed away to…read morehold services. Over the years our poor record keeping meant that in 2018 we were unsure where his final resting place was. Craig Nelson answered the phone (outside of normal business hours!) and took down what little information I had. He promised to see what he could find and arranged a time to call me back. He went above and beyond to locate the records and help us figure out where my great grandfather was buried and all of us are so thankful. They don't use an answering service, so I was able to talk to him right away. He was kind, helpful, professional and empathetic - I can't imagine a better character for someone in this industry. He didn't try to brush off my call or delay returning my call, even though we were customers 40+ years ago. He treated me with respect and kindness. For a family who is grieving, I doubt there's a better place to gather and remember loved ones lost.

I recently attended a funeral service, where Swann funeral service handled the funeral. It was a…read morepacked church and a great send-off for the decedent. My problem was when the funeral service staff made their speech/announcement at the end of the church service. The staff started to speak about politics. There is no place for your political opinion at all funeral. I am a licensed funeral director for over 28years. I would NEVER bring up my political views at a funeral service.

From the owner: A seasoned Sebring, FL Funeral-Home, Swann Mortuary respectfully handles a troublesome time for you…read moreand your family. You can rely on us to provide a comfortable environment for friends and loved ones.

It saddens me to write this review! I've been here all too often during the last year…read more I live in a tiny town known as a retirement mecca and with a high average age. As you might expect, the pandemic has ravaged the town! Many of these unfortunate folks have been my friends and acquaintances and have had their services here. Atmosphere- This is a tiny place next door to a large cemetery. It doesn't look like much from the outside. Sometimes, parking can be a huge challenge! Once you get inside the rooms are beautifully decorated in an understated way. Everything is spotless. Customer Service- Everyone that has touched me has been sensitive to the emotional trauma that visiting here entails. I fervently wish that I would never need to visit here again but sadly, I know that is wishful thinking. Their ability to deal with an emotional and difficult situation is exceptional!

This "family" will take care of all your needs without any pressure..."upsales"! I was very…read morecomfortable dealing with the death of my husband, etc making the final arrangements.

Attending funeral services is a time for reflection; even more so when it's a close relative. My…read moremother recently passed at age 96 and her services were held here. My dad passed sixteen years ago, and we used these fine folks. My mother was so impressed she also requested them. Prepaid- I handled it for my mom years ago and it was an extremely simple, one appointment process. It's one less thing to worry about at a trying time. Responsiveness- These folks are open 24-7! When I needed them, I called at 2am, that's right 2am and they answered on the second ring. I got the ball rolling in the middle of the night and I was very impressed! Services Planning- As it was prepaid, a great deal of the service had already been decided. They made sure every I was dotted, and every T crossed. The Service- In a word, Perfection! There were three employees standing by the entire time to answer every question and act on any last-minute requests. Several attendees commented on how well it was executed. Although it so easy to procrastinate, as we grow older, taking care of these issues in advance makes it much easier on your loved ones! These fine folks have my highest recommendation!

do not go to this funeral home, the staff is ridiculous! in a time of pain, they want us to laugh,…read morenot professional, 1 of staff members had a vape in there hand! this place needs remodel & new staff!

I just lost my grandmother and Compass Pointe was a HUGE HELP, they made everything so easy for me…read morethat I couldn't believe it. We communicate with Chris and Heather by email allowing me to spend all my time with my grandma which I appreciate dearly. They were very informative from day one and honest about pricing which was a relief because it was one thing out of the way. I really appreciate how great they were and how smooth they made this difficult process for me and my family and for that I'll be forever grateful! Definitely, hope to never go through this again but if we do, we will definitely go with Compass Pointe.

During this difficult time in my families life, Heather & her staff made it as simple, easy &…read moreloving as possible! Super affordable, very professional, & superb service. They not only took very good care of us, but did a phenomenal job with my deceased father. I'm very satisfied & so glad we chose Compass Pointe Funeral home. I highly recommend if you loss a loved one to reach out to them, because they are fast, efficient & understanding.