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    Pine Plains Physical Therapy

    3.0 (1 review)

    Services - Pine Plains Physical Therapy

    Physical therapy

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    12 years ago

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    Ivy Rehab Physical Therapy

    Ivy Rehab Physical Therapy

    4.6(7 reviews)
    13.6 mi

    Saved If I could…read moregive ten stars I would. Contrary to one person's experience, I found the receptionist extremely friendly and always very welcoming. Molly interviews the new patient in depth to make sure the treatment will match the patients needs. She is an excellent PT........she and Mike work very well together. Mike is funny.......you can tell he loves what he's doing......he laughs, he has a dance in his step.......It's just his way. It says I'm from S.F. Calif. - same address as Marianne......I'm a proud New York woman..............!!!

    I want to start by saying that I have been to this location in the past, however, what I dealt with…read moretoday was inexcusable and it wasn't with the therapists. This was the only place I ever went to but dealing with the receptionist today was just too much and I canceled my appointment and am going elsewhere. First, I made the appointment a few weeks ago and asked for a specific therapist, who I always had for every visit from evaluation to completion. Upon signing on to my portal today, all of documents mentioned someone else. Mind you, I called and said I only wanted this person, I visited to give the script and insurance and confirmed this person and today not the person. Second, I have 2 insurances, primary and secondary, gave them in that order. Online I only saw I insurance, secondary only which states a co-pay, with Medicare as primary and a secondary I don't have a copay. I called today, the day of the appointment to confirm and the receptionist insisted that my secondary states copay, I told her with Medicare as primary they pay and pass it to secondary. She kept insisting I had to call my insurance and work this out ----- I have had Medicare for numerous years and used it at this office, it's not how this works. It's her job to call, not mine. She kept talking over me and was rude, I canceled my appointment as stated, I'm in pain but not that much to deal with this. Don't go there.

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    Pine Plains Physical Therapy - physicaltherapy - Updated May 2026

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