I don't normally write reviews, but the customer service is second to none. We walked into the…read moreVictoria store and were immediately impressed with the interior display and furnishings. The store has a great welcoming vibe. We decided to purchase 4 dining chairs and bar chairs now - even though our house is still under renovation. The manager, Sandy, truly understands the stress of home renovations and furnishing problems. Her expertise in design and understanding our needs really helped us envision the possibilities. I cannot ask for better service. I even bought some great candles to add to our home. Thank you so much.

Do not order from Bois et Cuir online under any circumstances. They've promised me 6 separate times…read morethat the table I ordered was shipping and it still hasn't shipped, even after charging me an additional $50 for shipping after the order was placed. I was told with 100% certainty that it would ship by today and they'd call me to confirm, but neither happened. I placed my order 2 months ago and the table is ready (or so I'm told), but still no shipping. Unacceptable.

I went into McLaren's a few days ago looking for bathroom lighting. I was asked a question about…read moreelectrical boxes.. I was not quite sure but I was given the feeling that I should. The man that served me seemed to be in a rush to serve someone else that had just come in. I felt that I was not classy enough and that my request was to minimal to be of any importance. I had told this salesman that I had two pendant lights I was changing out... he kept insisting that there was not much light.. and I said..yes...there is.... but he was not acknowledging what I had said. I felt that the store is snobby...and another shop I went into said they heard this a lot about McLaren's.. Doreen.

We purchased our lighting fixtures from McLaren Lighting for $3,200 when renovating our home…read more Within three or four years, 18 out of 24 ceramic sockets in most of these expensive halogen fixtures burned out. When I went back to McLaren to ask what could be done, they told me it was a common problem but the sockets could not be repaired or replaced. I was told that because the manufacturer's warranty had run out, McLaren would do nothing for us. I understand that most retailers would take the same approach. However, McLaren charges a premium price that is up to ten times higher than purchasing the equivalent product online or at a big box retailer. We decided to patronize McLaren despite the extra cost because we wanted to support a local business and to have support if there was a problem. With respect to the latter, we were clearly very mistaken. Be advised that, despite the premium prices they charge, McLaren will not stand behind their product beyond the manufacturer's warranty. Furthermore, they obviously do not invest sufficient effort, if any, to ascertain the quality of their product before recommending it to their customers. In other words, there is no value added over buying online, which is where we will be purchasing the replacements for the defective junk that McLaren sold us. The one positive thing I can say about McLaren Lighting is that their staff were very polite when dealing with me and my concerns.

We can't say enough positive things about Moe's Victoria. Curtis and his team are dedicated to…read morebringing elegant style & incredible customer service to Vancouver Islanders. We purchased our dining room table & chairs & bar stools from Moe's Victoria and just love our new pieces. They are beautifully made and look fantastic in our space. The care & attention to making sure their customers are 100% satisfied, is above and beyond. Thank you Curtis, Andrew & Sue!

Recently had the pleasure of working with Curtis and Andrew at Moe's Victoria. They were absolutely…read morethe best! In the middle of a complete renovation on our home. Chose a great dining room table and 6 chairs. They were so patient with me in making my decision. Ordered the table for me back in November and kept it until I could receive it in March. They were great at helping me work with in my budget and putting up with my emails! They were an absolute delight.

I've had several lamps repaired here and they've done such a good job. They even touched up one…read morethat needed some cosmetic work and didn't charge me for it. Harold's lighting is a Seattle classic.

Friendly, Efficient and great guidance on selecting shades and replacement parts for my antique…read morelamp.

Not open on Saturday or Sundays, weekday only open to 5 are you serious!…read more Lots of lightning stores open for customers !

It's a nice place with a good selection of lights and fans…read more Their customer service is lack luster. I've decided to let my buying power speak for me and cancel the order. I don't think that I'll be back :( Lights out Erin (manager) took a sincere interest in my problem with their customer service and has rectified the issue. I am disappointed that the sales person wasn't as keen to ensure my satisfaction but am soothed that someone there cares. I am satisfied with the result. Thank you Erin

What outstanding customer service! I was looking to do an electrical project and I definitely came…read moreto the right place! Not only was the staff helpful but they had an entire warehouse full of electrical material. It made adding a new addition to my home very easy. I will absolutely recommend shopping at CED to all my friends!

Nice shop for home goods and gifts. I would come back to shop again as it is in Chinatown.read more

LOVED this store! We were visiting Victoria for the holiday weekend, and I just randomly stumbled…read moreupon this shop when we came to Chinatown for breakfast at one of the cafes- and when I peaked inside this store I was like YASSSS this is exactly my kind of shop!! So many cute items for kids and beautiful home wares- and wow the JellyCat selection! Everyone was polite and helpful and efficient. Highly recommend! And the Lit candles smell amazing!