I cannot recommend that any bride trust this business with their gown. I called ahead of time to inquire about the amount of time it would take to press out my dress, a ball gown with lots of layers or tulle, and was very clear about when the dress needed to be picked up before I headed out of town for my wedding. They said the timeline wasn't a problem but when I came in on Friday to pick up my dress the girl at the front counter initially said she didn't believe it was done. A gentleman came out and insisted the dress was as "good as it was going to get" and that the obvious wrinkles were because of the way the dress was sewn.
It took a steady stream of seven bridesmaids, three Mom's and myself three hours to steam and press out the dress which Pine Cleaners clearly did not even touch.
I was issued a refund without question but there was no apology. The money isn't the problem, it's the trust in a business to do their job and keep their word and the hours spent pressing a dress that should have been spent in celebration. I would recommend not trusting this establishment with handling your garments for any special occasion. read more
If you need dry cleaning done, they are very average. Never take anything that needs alterations to this cleaner. Absolutely terrible work. They stitched a patch on the wrong sleeve and it looked as if a child stitched it. Extremely sloppy. Then asked to remove and restitch they told me it would take a couple days. Never again will I take my business here. read more
Alterations, dry cleaning silk shirts, launder and press - they do it all and quality service at a good price. Highly recommend Pine Cleaners!! read more
Called for an alteration and the woman acted like I spoke another language. She didn't even want to take my number for her seamstress to call me back. NO CUSTOMER SERVICE WHATSOEVER!!! She was horrible. read more