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Pima County Government

2.7 (6 reviews)

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7 years ago

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Pima County Consolidated Justice Court

Pima County Consolidated Justice Court

2.5(8 reviews)
0.2 mi

I'm not a fan of TPD, but the Sheriffs in Tucson are usually pretty good guys. This was in fact my…read morefirst experience with a Pima County Sheriff that was actually kind of an a**; he literally threatened to extend my fines because it was during, "aggravated driving hours," wtf ever that means. I mean, if someone is angry because of traffic, why are you going to justify that anger? And nothing about my demeanor was angry, I fully admitted I made a mistake. But, I digress... I had issues with paying my fines, so I called the courts. The clerks (2 I talked to over the phone) at the court were freakin' awesome, absolutely understood my struggles of being a dad of 3 and constantly super busy all the time. The first guy gave me the run down on what I needed to do, and explained it ALL in detail. He even extended my due date to help me out further. He then gave me advice on what would be cheapest, and would look better on my record! I followed his advice, but found some trouble in Arizona's website building skills... I got the majority of my ticket forgiven, and was attempting to rectify the last portion of it, but Tucson's court website was down. The second guy knew the system was down, and granted me an extension again; an absolute life savor. I even called 10 minutes before they close (which is right when I get home from work)! And he still helped me out without complaint. I'm sure you do that all the time, but it really is appreciated, guys!!! The negative reviews on here seem to be from foolish or just anti-cop people. But take a page from my book, and call them! If you get anyone as awesome, kind and helpful as the two that helped me, they'll help you save your own butt (only you can ultimately help yourself).

Asking about a ticket she answered incorrectly. I was asking…read moreabout a class and she hung up on me. You'd imagine a professional phone call with good customer service. Worst experience I've had.

Arizona Superior Court in Pima County

Arizona Superior Court in Pima County

4.0(2 reviews)
0.0 mi

Kind of an odd review because how does one review a governmental place that offers a variety of…read morethings. I'll start with some important factors. Parking everyone is pay for with options for street or parking garage. Most places you park will require you to walk a bit so plan for timing on all this. There is security walk through, so chekc our bags before and empty accordingly. The place is seemingly kept clean and well maintained. Including bathrooms. Security is present all around and also employees. Most of the time, I dislike my interaction with employees. They seem annoyed, uninterested and not very helpful. It's bothersome considering this is a government business, to me I would consider hiring bright, interactive and knowledge (about the system they are working in). I often wonder what they are actually getting paid for when my 'service' is bad and very little word exchange occurs, an underlying attitude and it's all discouraging. One would think that they want to create and inviting space to encourage people to get things done that need to be. But it feels like the classic we're gonna charge you and lot and leave you confused with several places yoh could possibly go to, look at or routes you can take for whatever you are doing. Rather than a direct here's what needs to occur for the sake of efficiency overall. Otherwise, not much to say. It's the usual expected experience to an extent here. But clean. No cell phone use in majority of the building so I snapped in areas that's seemed fine. There's vending and bathrooms.

This is a long overdue review concerning Pima County Clerk of Superior Court Clerk Number 102,106…read moreon 10 March 2023. There were many people waiting their turn in queue for a county clerk counter. When my number was finally called i approached the clerk at my designated window, who seemed unfazed by the sheer number of customers previously assisted and still managed a smile and pleasant greeting when I stopped at her counter. She was very, calm, sincere and professional. While the clerk reviewed my documents, I expressed my concern that I hope I had completed them correctly and made her job easy. She replied, "Yes! She then went above and beyond by asking, "Do you already have copies of this documentation?" I replied, "Yes, at home." She replied, "Those documents will not have the County Clerk office stamp for date of receipt." She promptly took my documents to the copier after stamping them, made copies and returned them to me. I truly appreciated her demonstration of exceptional customer service and creating for me a rewarding and enjoyable customer service experience.

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Arizona Superior Court in Pima County
Arizona Superior Court in Pima County
Arizona Superior Court in Pima County

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Arizona Superior Court Law Library and Resource Center - Front desk AZ Superior Court Law Library and Resource Center

Arizona Superior Court Law Library and Resource Center

5.0(1 review)
0.0 mi

I would like to acknowledge Ms. L. Yoder, Director, Arizona Superior Court Law Library and Resource…read moreCenter for her exemplary customer service, attentive listening, and sincere desire for creating rewarding and enjoyable customer service experiences for her customers. I had the pleasure of her customer service skills and assistance during a telephone and e-mail conversation regarding a much-needed legal form. Ms. Yoder's attentive listening skills, during our telephone conversation, were on full display after correctly surmising which form would be applicable for my purpose. She offered e-mailing me the forms rather than my having to drive to the resource center to personally pick them up. Soon after our telephone conversation ended and with me providing my e-mail address, I promptly received the form attached to the e-mail. She also provided days and times for walk-in assistance, several links and other information about court procedures; legal research page; Family Law Free Legal Clinic assistance if needed; filing and filing fees and how to receive timely responses from the Law Library and Resource Center. This was a customer service experience that ranks one of the best thus far. I felt truly appreciated as a customer and commend Ms. Yoder's professional, sincere approach for her job performance and commitment for doing her job way above what is expected.

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Arizona Superior Court Law Library and Resource Center - AZ Superior Court Law Library and Resource Center computer and desk

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AZ Superior Court Law Library and Resource Center computer and desk

Pima County Government - courthouses - Updated May 2026

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