great family business, was very helpful, took care of my car problem so I could continue my travels…read morein a timely manner. explained everything so I understood the work and got me on my way. Family owned, and make you feel comfortable while you wait. recommend them for all your car repairs

Very nice small dealership that sells affordable cars and trucks. They have been in business for a…read morefew years but have grown fast. If they not have what your looking for, they will located it or direct you to someone who can help.

Sold truck not even 9 months ago and have had nothing but mechanical and technical issues they…read morewon't cover.... Sold us a lemon which is wrong for a 2017....

Ongoing electrical problem that 4 other dealerships couldn't locate or solve. I was 300 miles away…read morefrom home and had to get to the closest dealership as fast as I could. I couldn't have been luckier that day. Service Tech Jacob was the only person after 10,000 miles and 5 dealerships that took the time to properly trouble shoot my problem, locate the issue, and fix the problem. If I had a major problem in the future, I would drive 300 miles so Jacob could solve it, the first time. I have NEVER been so impressed with any dealership as I was with Diepholz!

I had to purchase a new care very quickly, due to my car having issues that made it inoperable. I…read morestill owed on my old car and the amount was more than the car was worth, due to the fact that I drive ALOT. No one else would help me get a new car. Diepholz not only took the time to help me find and purchase a new vehicle, they also made it relatively painless. The allowed me to drive a loaner car through the entire process. Kim was extremely helpful and went the extra mile to make sure I got a car that I would like. This situation could've been so much more stressful if it wasn't for all that Kim, the finance department and the diepholz service team did to help me out. I am extremely grateful for all of their help. If you're in the market for a new car, I highly recommend purchasing one through them!

I always have a good experience with Diepholz! Buying the car, all maintenance, tires, oil…read morechanges... all done in a reasonable amount of time, for a customary price with care and concern for details. They have comfortable waiting areas, and a good inventory and selection of cars. I've dealt with lots of car dealerships and shops over the years, all around the country... Diepholz is absolutely my favorite from both a sales and service standpoint.

increased my monthly payment to over $500 per month despite my limited income. My previous payment…read morewas approximately $300 per month, and this financial burden has forced me to work a minimum of 10 hours of overtime each week simply to keep up. As a single mother, I felt pressured into making decisions out of fear of being left without transportation for my family. We took diligent care of this vehicle and kept up with regular maintenance. Thankfully, during only the second oil change, performed by an outside service provider, we were informed the dipstick was completely dry. Less than 1,000 miles later, the oil was once again dangerously low. I then brought the vehicle to your dealership for an oil consumption test, only to discover that within 500 miles the dipstick was again empty. Additionally, the handling of the service process itself was extremely discouraging. When my vehicle was picked up for testing, no one knocked or informed me they had arrived, and when the vehicle was returned, no one notified me it was back. These may seem like small details, but during an already stressful situation, they contributed to feeling dismissed and unimportant. At this point, I cannot help but feel deeply let down. Had this happened once, perhaps it could be considered an unfortunate mistake. But to experience the exact same issue with a second vehicle after specifically being promised it would not happen again is incredibly disheartening. As a single woman, I have always hoped to be treated fairly and honestly. Instead, I feel misled and dismissed. After explaining our family situation in detail and placing my trust in your dealership, I believed we would be cared for and sold a dependable vehicle. Unfortunately, that trust has been broken. Now I have been told I must seek assistance through KC Summers, which only adds to the feeling of being pushed aside rather than supported. At this point, I own two vehicles purchased through your dealership, both experiencing serious oil consumption failures within less than a year of ownership. I sincerely ask: how can this happen repeatedly to loyal customers who trusted your dealership to act in good faith?

We purchased two great cars from Mahomet Car Connection this year. Both cars are late model and…read morevery low mileage. I believe I paid a fair price, too. Both transactions were without stress due to the welcoming atmosphere and absolutely no pressure to buy. And I like that they have a service department, too. Visit their website to check inventor. I'm surprised at the number wonderful cars on their lot. Be quick if you see something interesting. Greg has put together a winning team.

I was driving cross country and my tire pressure light went on. I stopped in to Mahomet Car…read moreConnection to see if they could top off the air in my tires. They took my car immediately and did a complete check on my tires to test for any leaks before getting me back on the road, ensuring that I was all set for a safe drive. I am grateful to Drew and the team for going above and beyond in providing truly exceptional service. They took 30 minutes of their time, didn't charge me anything, and were incredibly kind and friendly to boot. They provided exactly the kind of service anyone looks for when their car needs attention. Great community car service center!

We purchased a car from KC Summers last month. We had a very positive experience working with…read moreGarrett Lee as our salesperson. He was kind, knowledgeable, not pushy or showy, respectful, prompt in responding to text messages. We had an opportunity to get a vehicle a few months earlier from a bigger city but opted to continue to work with Garrett because we were so impressed with his professionalism and wanted to keep our money local. Last night, I hit a fallen road sign hidden in the snow after pulling off a one lane road to let an oncoming car pass. It led to a flat tire. When we had difficulty locating the spare, I sent a text message to Garrett. He indicated that he was in Charleston and came to us immediately, where he not only found the spare tire but proceeded to change out the flat tire in his suit on the dirty, wet, icy ground. He ensured that the service team knew that we would be coming in first thing today for repairs and made sure that a loaner vehicle was available. The tire was repaired within a few hours. During a holiday season when consumers and salespeople are tired, stressed and not always at their best, I wanted to highlight what a great job Garrett Lee at KC Summers in Mattoon has done for us.

Beware, especially if you're planning to travel to see the car. I was in constant communication…read morewith a sales man there. I sent pictures of my trade in, and offered repeatedly to do a FaceTime walk around. I had my car assessed for trade ins at my local dealers. I drive 2 hours to buy a car from these guys and I think they just knew they "had me" and didn't think I'd drive 2 hours back empty handed. so they low balled what they gave me over the phone and lower than other reputable dealers in town quoted me. These guys are exactly why car salesmen get bad reputations.

Posted a car under Miles Perkins on the Facebook marketplace -- I was able to communicate through…read moreMessenger to get a time to look at the car. Everything seemed good until... Got there and the building was locked, no one answered the phone, and the car that was posted was not on the lot -- only similar vehicles in much worse condition. Never returned our calls; stopped replying through Messenger. Total waste of time.

Wish I could give it zero stars. This guy is a fraud! False advertisement. Drove 2 hours out of my…read moreway to buy a car, got there and the description was crap. NOT what he told me and NOT what was online! DO NOT WASTE YOUR TIME!

Got my first car here for a great price with no issues. Dealer was very friendly and clear with his…read morewords

We bought a used 2013 Volvo XC90 from Auto Town and it was one of the best car buying experiences…read morewe've had in terms of customer service and car price. We drove two hours to look at the vehicle. Ben and Malloy were super friendly, straight forward, and knew a lot about the car. Every car in the lot actually looked nice and we'll happily refer friends to them. Thanks guys, our new car is great!!

I bought a car from Autotown about a year and a half ago--based on how it played out and the lies…read moretold, I feel compelled to provide a review, so that others know what they're walking into. I'm sick of businesses playing with people's time and money, and getting away with it! The entire purchase was completed online, as I live over 1800 miles away. I was in the market for a new car and was taking my time, but honestly, was over car shopping at that point. In fact, based on previous experiences, I decided to shop solely online--it was exhausting! I eventually landed on Autotown for a specific vehicle, in addition to a few other dealerships with the same trim, also out of state--they, however, all had a third of the mileage (a couple of them had less than a third) and cost a bit less, so I was iffy on this listing from the jump. I reached out via Autotown's website to submit an offer (this feature is just decorative, apparently). Ben responded, completely ignoring my offer, which was more in line with what others were selling it for, again, with less mileage and more transparency about the condition of the vehicle. I should have trusted my gut, then. When I mentioned my offer, he went on basically discussing how it was a luxury vehicle, that he couldn't go down on the price, how awesome it was, and how his wife was driving it at the time and loved it! *eye roll* Imagine listing a vehicle at a specific mileage, but it's currently being driven daily. He also had a Carfax listed for the vehicle that wasn't updated, but said his trusted mechanic maintained and inspected it, but that he wasn't hooked up with CarFax--another red flag. All in all, those emails felt like I was engaging with a smarmy used car salesman--turns out, I was! I moved on after the initial emails--I wasn't feeling the vibe. I contacted the other dealers--one was regrettably unable to complete the purchase fully online, but I wasn't crazy about the color, anyhow. The other took a bit to get back to me. Unfortunately, I heard back from them after having already started this purchase with Autotown, and being over searching and waiting. Ben reached out with pictures--my signal to negotiate, but I didn't; I truly was over talking to salespeople. I had asked very specific questions about the car's function and cosmetic imperfections--I was very clear about not wanting/having time to have work done. "The car is as close to brand new as it gets. Not a scratch on it. I looked hard to find an issue and I can't."-Ben I moved forward with the purchase and TWO HARD PULL CREDIT INQUIRIES later (I financed it through a local credit union), I was setting up shipping. Parts of this process were easy, credit to Ben--had he not been a snaky liar, I wouldn't have been here, even though he could have done more to negotiate the price. Turns out the Carfax, the listing condition, and pictures Ben sent, were not up-to-date, and there appeared to be further deceptive attempts (brainlessly executed, by the way) to cover up the damage--some temporary white substance that washed away with a spray of water. There was a very obvious dent and paint gash on the passenger door, a few small paint imperfections that I could have ignored if they hadn't arrive covered up--looked like a natural fade--and significant damage to at least one rim (which was rotated over to the driver side. Deliberately? I'm not sure, but definitely strange). Ben knew the damage existed before sending me the car, as he had to sign off on it for shipping. There were also more owners listed on the title than the Carfax originally stated. I wrote Ben about this--he initially feigned confusion, then blamed me for not requesting a video to catch the damage, but ultimately sent a $500 check to appease me, with no estimate for the damage. The work for the door damage at an auto repair shop would have been 2-3x that! Out of frustration and lack of time--because I would have needed a rental and everything else while the work was being done--I, regrettably, took the easy way out and did paintless dent repair, which was cheaper and faster, but not up to par with the condition I expected and was promised. I shouldn't have, but Ben reimbursed this. Sure, he somewhat resolved it, but got off easy, regrettably. I like the vehicle I purchased. Aside from the above issues, they could have done a better job deep cleaning the inside, and the charging pad under the radio initially didn't work because there was an ink pen stuck under it--something they should have caught during a true inspection (it worked after removing the pen)--but I didn't find any other issues with it. However, I wouldn't patronize again, nor recommend this place. The whole experience rubbed me the wrong way, but lesson learned! Trust your gut. Walk away if they are unwilling to negotiate, especially when better deals exist nearby. See a few pics of my "perfect", unblemished vehicle, below.