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    Diepholz Auto Charleston

    3.0 (4 reviews)
    Closed 8:30 am - 6:30 pm

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    4 months ago

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    7 days ago

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    11 months ago

    We've been well taken care of in the service department. We trust the service and expertise.

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    3 years ago

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    Pilson Ram Supercenter - Car was supposed to be at the dealership, but I've been sold two months before

    Pilson Ram Supercenter

    (10 reviews)

    Mike Howell is simply a phenomenal man! He took my request that I knew my wife wanted, he went to…read morework and hit a home run! He was so good that when we arrived he had the plates on the vehicle and ready to go, she fell in love with the vehicle immediately and I got my bonus points for the day. He didn't play games, haggle or hound us, he wanted to know, what we wanted, what we wanted in it, what our desire was and being honest I had a little apprehension because I don't have perfect credit but he said you let me work out everything on my end and did he ever. I can't say enough great things about him, I will say this, no other car salesperson will ever get my business but him! Pilson Auto in Charleston IL., you've got the best! Mike Howell is a people person, he listens and he responds with the customers deepest concerns, WE ABSOLUTELY LOVE YOU!

    The only reason I am giving 2 stars is I really like my salesman. However, this is going to be long…read morewinded but please read, I will shorten as much as possible. I took my 2022 mini Cooper to them to trade,reason being my husband is unable to work and 2 years into this work com case, I was diagnosed with cancer. I needed to downgrade so that we didn't lose the car due to non payment issues. They gave me a good price for my car and we even received a little cash which helped to get us thru a month of no income. Unfortunately the car they sold me has been having issues since 3 weeks after I purchased it. I mean real problems. I have reached out on 2 different occasions and nothing!I realize I bought a used car ,2018 volkswagon suv. Never would I have imagined 3 weeks after owning it I am now stuck with a non reliable car. My husband and I have tons of doctors appts right now and I am just sooo disappointed with the vehicle they sold me. It should have actually been in the junk yard! I expected more, I assumed this vehicle had been went thru thoroughly before they would have sold it to some. Guess I was wrong. At this point I will never go back. I also suggest take a car your gonna buy from them to a mechanic before signing! SubIndent ProfileIcon Amy

    Diepholz Auto Charleston - car_dealers - Updated May 2026

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