Cannot say enough positive things. They squeezed us in last minute for my daughter's special…read moreperformance day and every single person we interacted with went above and beyond to give my daughter the hair style of her dreams. Including buying ribbon to put in her hair. We can't wait to book our next appointment! Al's incredibly clean professional and kidtastic environment.

I have about run out of chances with this place. We've been coming here since my son was 4. We used…read moreto have a great hairdresser do his hair, but she left last year. I have tried the other hairdressers there and two of them have completely butchered my son's hair. I called the manager to let him know both times because I wasn't the one with him when he got his haircut. I've expressed that I wasn't happy with the cut, and he's offered for them to look at it. Honestly, there's not much they can do to fix the mistakes. It is full on butchered and just needs to grow back. I am so upset that I wasted $32 on a haircut that looks like I did it myself at home. Never going back, and I highly don't recommend this place if you are looking to have anything other than a buzz cut done. Ridiculous.

Ms. Diana did a great job on my wiggly kid's hair!! It's easy to book appointments through the…read morewebsite, but plan ahead because she's a busy lady!

She was so sweet and so patient with my 4yr old who has sensory overload when it comes to clippers…read moreand loose hair touching him. She stayed calm and worked with him, respecting his boundaries the entire time. Highly recommend. Especially if your kiddo struggles with sensory input like mine.

I have taken my son here since he was very little and they always do a great job! They know how to…read morework with the kiddos. There are fun things to sit in and usually cartoons playing to distract.

Called in advance to ask if they take walk ins or require an appointment to which the lady replied…read morethat they take both. I asked what time they closed and she said 7:00pm. I thought perfect I'd wait until my husband got home at 5:30 then head that way. We arrived a few minutes before 6:00pm and they were completely closed. Lights out, no one in sight just gone a whole hour early. I understand sometimes closing early is necessary but don't tell customers you will be there until 7:00pm if you don't actually plan to. My son was so upset.

First Haircut: Decided to give this place a try since it was going to be my son's first haircut and…read moreit had some great reviews. It's located inside the store in front of the checkout registers. Wasn't sure what to except since there was only 1 woman working the store but we were the only customers so we got seated pretty quickly. Was nervous at first since she had some difficulty checking us in. Not her fault though since the check-in system was kind of confusing and they were having some internet trouble (the AT&T guy was walking in and out of the store getting things going). During his haircut, she was very calm and cheerful with him. Had some toy dinosaurs he could play with since the TVs/IPads were down due to the internet troubles. He didn't need the electronics and was happy with the toys she let him play with. Overall, we had a wonderful experience and we left happy. Will be back when we need to cut his hair again.

Lesly was super nice and patient with my son. Very satisfied with the way she cut his hair since…read moreI've had such a difficult time finding someone who could cut his hair properly.

Keith is great with my 5 year old son (whom is on the spectrum). Ty does great with Keith! I would…read morerecommend Keith all day!

It really is time to find a new place to go. While the people are nice, the services aren't. I know…read moreshe speaks English, but apparently she doesn't understand the words " I don't want the fade too high". Before we got started, I told her I hadn't been there in a while because I was letting it grow out specifically because the fade was too high. I've learned my lesson.

Found my forever stylists, and yours too!!…read more Amanda did a fantastic job! She listened to what my vision was for my haircut, and we had such a great conversation about what would realistically work for me on hectic workday mornings. She and Shae are both delightful and even though it was my first time visiting, and I was a bit nervous, they both put me at ease and even hyped me up with my new haircut! I felt STUNNING when I left there! But wait! Imagine my surprise when I checked my mail a few days later and found not only a personalized thank you note from the ladies thanking me for trusting them with my hair, but also a Birthday card with some glitter and a gift! I won't spoil the surprise of what the gift was inside, but yall, they just keep making me feel special! I really think these beautiful women are in the business of making people feel special and I'm so happy to have found them and I hope you do too! I just know you'll love them too!

I was so happy to find out Alicia was taking appointments and jumped at the chance for her to color…read moreand cut my hair. Aside from the great job she did in my hair, her shampooing was so relaxing!

We have been seeing Ms. Rachel for a few years now(starting back at Cool Cuts Spring), and we…read moreabsolutely love her! We used to drive 45 minutes and squeeze ourselves into whatever spot she had left because she is that great! My son has ADHD so sitting still is a challenge for him, but Ms. Rachel is so patient and kind, she gets an amazing job done every time.

I had a birthday coupon that was not honored because I have a pre-paid package. We were 8 minutes…read morelate for our cut and were told "sorry we can't do the cut today." Another stylist jumped in and saved the day. I was annoyed because the scheduled stylist was well into someone else's cut when we got there. The last appointment we had there, the stylist just didn't show up and kept us waiting for almost an hour for another stylist. The cut itself was good - my autistic grandson is difficult client.

I went to Cookie Cutters once with my grandson. That was 5 years ago. Since then I've been:…read more *Bombarded with text messages about specials! Act now! Specials! These are really SPECIAL! *Received multiple emails regarding who-knows-what because I delete them. More specials! Act now! SPECIAL!!!! *Unsubscribed multiple times to their communications, but they keep on coming like a bad case of . . . . If you go to Cookie Cutters, do yourself a favor and DO NOT give them your email address for any reason (see explanation above) and do not give them your cell number (again, see explanation above). If I had known that for one haircut I would be plagued with constant emails and text messages, I would have paid cash and walked out a happy camper. Not so much now, so all should be aware. Intrusive marketing that has made me a Cookie Cutters hater, despite the quality of the haircut that was given 5 years ago.