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    Factory Salon-Fairfield

    4.4 (20 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Factory Salon-Fairfield

    Haircut

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    Michelle G.

    I've been going to Catherine at Factory salon for a few years now and she has done a fantastic job every time. Blonde hair shows imperfections if it's not done correctly and Catherine knows how to do blonde hair! I walk out of the salon feeling like a movie star every time! Would absolutely recommend! (Pictures are from two different seasons and it was exactly what I asked her for!)

    Kristen T.

    My blowout today. Unfortunately, it's the second time to happen too. I tipped the girl who worked on me because I can tell she was genuinely trying so I cant be mad.

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    1 month ago

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    23 days ago

    Catherine is awesome ! Love her skills to keep my hair color and cut styled. Friendly and expertise above and beyond.

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    4 months ago

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    1 month ago

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    24 days ago

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    5 days ago

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    4 months ago

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    Stephanie H.

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    2 years ago

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    2 years ago

    They are quick and still able to be very attentive to details! they are friendly too which makes our visits nice. will only go here!

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    1 year ago

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    2 years ago

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    2 years ago

    AMAZING!!!! Alyssa is WONDERFUL!!!! My hair always looks amazing and her customer service is 10/10! Highly recommend her

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    2 years ago

    Best haircut my son has ever gotten! Very thorough and will shape your cut to suit any texture differences

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    3 years ago

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    Stephanie H.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    A very happy, warm experience and talented hairdresser's! Cynthia and Ashley wonderful!

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    3 years ago

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    3 years ago

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    Ask the Community - Factory Salon-Fairfield

    Review Highlights - Factory Salon-Fairfield

    I've been going to Catherine at Factory salon for a few years now and she has done a fantastic job every time.

    Mentioned in 3 reviews

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    M.K. Hair Studio and Barber

    M.K. Hair Studio and Barber

    4.9(9 reviews)
    4.5 mi

    We walked in for my daughters back to school haircut today. Victoria took us immediately and was…read morevery welcoming! My kiddo got a wash, haircut, and style. I cannot tell you how much we LOOOOVE her hair. It was her first big girl haircut, she's 13. Turned out absolutely perfect. She was so comfortable with Victoria and Victoria listened to everything she wanted. She spent over an hour on her hair! I think I'm going here for MY next haircut!

    *I am editing this review to cover the period from 8/3-9/7 by rating each occurrence separately. To…read morebe clear, I am rating my EXPERIENCES and not the salon as a whole* ** I booked an appointment online through their booking app with Victoria for a cut/color/highlights/style and was very excited as Victoria's reviews were great** 8/3 - My first appointment. As to the things that happened during this period though 8/9, I would keep my rating at one star. The one star rating applies primarily to the actions taken by the former employee who was assigned to do my hair versus who I had booked with. A smaller percentage to someone that could possibly have changed the outcome. Why the one star?Disappointment and genuine sadness with what I have lost. I am not exaggerating when I say that this is the worst cut I've ever received. I'm not crazy about the color either as it's not what I went in asking for but that is more my fault for not standing up for what I wanted. I had a love/hate relationship with my hair but for the most part, I thought it was really pretty. It was feeling dry so I wanted to take 2-3 " off. Not a big deal because my hair was way past the middle of my back. But I was deceived by the woman wielding the shears as I asked her directly at least twice if she was good with cutting my hair type. She said she was. That day as I walked out of the salon I felt satisfied with the glance that.I had taken in the mirror at the finished result. Looked okay. As soon as I walked out the door I took a few selfies in the bright sun and was pretty shocked at he color. Shame on me. Later that evening upon returning home, I combed through my hair because it had already started to curl. Again what I saw shocked me. I sat down the next day and wrote a lengthy email to the Studio explaining my concerns including pictures. I didn't hear from anyone so I called that Tuesday, spoke with someone and set up an appointment for Friday 8/9 for an attempt to fix it. +8/9 - 8/26+ I would rate this period with 3 stars. Took off work to go see Victoria for an attempt to right the wrongs on 8/9. Prior to my appointment earlier in that week, I had washed my hair and found that the errors were much more noticeable and more pronounced than what I had seen dry. Knowing in all reality that this could probably not be fixed, I walked in to the Studio on Friday and was greeted so nicely by Victoria, who I find to be a very kind, genuine and honest person. She took a quick look at my hair and then we went to wash/condition it. She took her time and gave a great service at that.During our time together I was let known of certain circumstances concerning the former employee. If nothing, Victoria is a very honest person. I admire that in her but she is such an open book and so caring, it allowed her to be taken advantage of by the emplyee. That, in turn affected me. That sucks. I know that Victoria really wanted to be able to fix my hair. I know she felt badly and she apologized so many times. But in the end. I asked her to just please stop cutting.. It clearly could only be fixed one way. That is going to involve me cutting my hair into a bob just below the chin. She gifted me with some products which was a nice gesture. I left and went home. I thought a lot about everything that had happened and what had been discussed and the next day I sent a long email telling Victoria everything that I thought could p traps have been done differently which might have resulted in a different outcome.I ended the email stating that I wouldn't leave a review as a courtesy, thinking I would hear from her. A week then two went by with out a peep. So yes, I went back on my word and left a review that was honest but harsh. I was contacted and a meeting was agreed upon for today. We calmly discussed everything and I believe both sides can move on. While my hair is still an issue I'll find a way to resolve it So for today I rate them FIVE stars. Portraying kindness and genuine concern goes a long way with me. We are good. I'll see you again next year, Victoria. . Julie

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    M.K. Hair Studio and Barber
    M.K. Hair Studio and Barber
    M.K. Hair Studio and Barber

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    Factory Salon-Fairfield - hair - Updated May 2026

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