I had a birthday coupon that was not honored because I have a pre-paid package. We were 8 minutes late for our cut and were told "sorry we can't do the cut today." Another stylist jumped in and saved the day. I was annoyed because the scheduled stylist was well into someone else's cut when we got there. The last appointment we had there, the stylist just didn't show up and kept us waiting for almost an hour for another stylist. The cut itself was good - my autistic grandson is difficult client. read more

I went to Cookie Cutters once with my grandson. That was 5 years ago. Since then I've been: *Bombarded with text messages about specials! Act now! Specials! These are really SPECIAL! *Received multiple emails regarding who-knows-what because I delete them. More specials! Act now! SPECIAL!!!! *Unsubscribed multiple times to their communications, but they keep on coming like a bad case of . . . . If you go to Cookie Cutters, do yourself a favor and DO NOT give them your email address for any reason (see explanation above) and do not give them your cell number (again, see explanation above). If I had known that for one haircut I would be plagued with constant emails and text messages, I would have paid cash and walked out a happy camper. Not so much now, so all should be aware. Intrusive marketing that has made me a Cookie Cutters hater, despite the quality of the haircut that was given 5 years ago. read more

The first time we came here, the stylist, Rose, did an amazing job. Unfortunately, this visit was the complete opposite. We clearly explained that we did not want our child's hair short, just trimmed so it would not stick up, and specifically asked for scissors only. The stylist, Gladys, dismissed us, said "I know what I'm doing," and then proceeded to buzz our child's hair anyway. She was rude, did not listen, did not acknowledge our concerns, and did not look at us during the process. My husband tried to speak up, and I was literally in tears next to my child after it happened. read more

They hacked my sweet angel's hair. When we signed in, I told them she was a girl. Wrote "F" on their little sign in sheet. A 3 year old girl. I said the back of HER hair needs a trim. When I tell you that this girl started just hacking away at my daughter's ringlets, she was legit grabbing pieces and chopping. Didn't even fully wet her hair with the spray bottle. Not only did I have to go home and try to fix my DAUGHTERS hair, the stylist kept calling her a boy the whole time. Which makes sense, because she gave her a BOY haircut. Cut the front of her bangs and hair so fast and without caution that it wasn't able to stop it. Then she tried to cover up the fact that the front was 3 inches shorter than the back by putting butterfly clips in HER hair after I told her about 10 times she was a girl and corrected her each time. My toddler has short curly hair. It's just hair, but it's going to take forever to grow back. So disappointed. Given we were the only ones in the salon, I would have hoped there would have been more care and time spent not just chopping random pieces. I can't even put her hair up in a half up pony much less the full ponytail I was able to put it in before. Do NOT trust them with your kids hair. Especially if you have a kid with curly hair. And it's so expensive for NO REASON. The lady had an attitude the whole time and the whole place was dirty. My daughter also cut her pants on the slide because it has a broken piece. Thankfully she didn't cut her leg! read more

Terrible customer service and even worse haircut. My toddler came out with an uneven cut. Rosa was very unpleasant and inpatient. Would not recommend this place to anyone. Now I have to pay for another place to fix this lady's mistake. read more

The best place for a kid cut. So very patient. Haircut looks terrific despite a very wiggly little one!

well if your looking for a spot where you can walk in don't come here. she could have just said there's a 30 minute wait but instead as soon as I walk in she asked if I had an appointment when I told her I didn't she just said I don't have time right now. she was very rude. my son was upset about having to leave he was looking forward to getting his hair cut in the batmobile. read more

I usually have a great experience coming here. but this visit was not very good. I had an appointment at 10am, there was no one at the location when I arrived. I called the location a few times and no one was inside. the stylist arrived close to 10 minutes after my appointment time. She started on my almost 3 year old, he is sensitive to the clippers so he does move a bit but I've never had it look so choppy. I had her go back through with texturing shears to take some of the lines out but it still was not blended. It looks like he has a bowl cut. The cleanliness of her supplies were also concerning. They keep their tools in a caddy and there was dark hair all over her clipper guards and combs. My kids have blonde hair so it wasn't their hair. My oldest son was satisfied with his hair cut but I don't think it was blended very well. I understand that kids cuts are not the easiest but my youngest son is only comfortable going to cookie cutters and I don't think I will be returning because this experience was not pleasant. As a cosmetologist myself it just was not up to standard as far as being on time, clean, and a decent cut. read more

We requested the Baby's 1st Cut and it went really well. Sheree did the buzz in less than 2 minutes. We chose to get a buzz all over to make it easy for everyone. They package the hair and place it on a certificate with baby's picture. Really cute and thoughtful and there's a small playground inside so while dads or siblings are cutting cut, the kids can play. I would just clean it a bit more. It's hard to keep a salon really clean but you could tell the floors hadn't been mopped in quite some time. The bathroom was not clean either. But other than cleanliness, service was good and cut was fun and speedy! read more

ZERO stars. Took my baby here for his first haircut (and he actually sat still for the cut surprisingly). All I needed was a trim. I specifically mentioned the hair that was overhanging his ears. Also specifically mentioned that I only needed a scissor cut. The pictures speak for themselves. He attempted to use clippers to edge up a 9 month old. Totally unnecessary and this is after I said AGAIN that I don't need clippers used. The hair over the ears wasn't even touched. Just insanely bad. read more

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I loved it there Neshia did a great job with my son and was very fast! I will be returning there! read more

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Got to this place on time for my sons haircut appointment which was 12:00. We got there right on time at 12:00 and the lady (Rose) was still with another customer. 10 minutes later she called us to let us know she was ready, I told her to give me two minutes to change my sons diaper because he had pooped. I ran to the bathroom to change his diaper, two minutes later came out and she said I had to wait for another stylist because we were not ready and she had to take the next client. Meanwhile we had to wait for her when she was not ready for us!! Ridiculous, terrible customer service. Never coming back here again. read more

Horrible customer service. The lady didn't even greet us! She gave me a face when I asked to hold my son. Mind you - my son didn't move/cry for her to have cut him and wrongfully at that. I would not recommend. I want my money back. read more

Cookie Cutters Haircuts For Kids - They cut my son. - Kids Hair Salons Near Me - Spring, Texas

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They don't have eno experience with "textured" hair. I wasn't expecting the best cut in the world, but I thought they'd know how to cut black hair to at least make it look decent. There is a barber there named Neshia and she's amazing!! If you do go here and have kids with textured hair go to her! and if she isn't in, wait till she is!! read more

Sherree had so much patience and grace with my daughter for her first haircut. She did a great job on her cut and even styled it afterwards. My daughter enjoyed the slide in the waiting area. I highly recommend this place. read more

My Son loves coming here! Neshia is the best!!! She is great with my son that wiggles all the time or gets side tracked to look somewhere else. Fast and efficient! read more

Love this place been going to them for a couple of years now friendly environment and the service was excellent.

We've never been to Cookie Cutters, but a friend recommended we try it. They have fun chairs for younger kids and a regular chair for bigger kids. Each station had a TV which really helped my daughter keep still during the haircut! Maggie was quick, but thorough and my daughter (and I) love her haircut! When the kids are finished they get a balloon & a sucker. The price was higher than at Supercuts, but probably mid-range. I thought it was reasonable for the quality if the cut. We will be back next time! read more

It was the worst haircuts we have ever had and we have been coming to this location for 5 years. The women there on Sat 2/22/25 barely spoke to me. One son's hair was completely uneven. I had to pay someone else to fix it the next day. They were obviously in a hurry to leave and tried to cut both of my kids at the same time when I specifically booked them back to back so I could observe. They shaved my other son's head without asking what I wanted to do. He's 3 and can't speak up for himself. I will never be back! read more

First ever haircut for my son today. We were very nervous because he doesn't like things that make noises (blow dryers, blenders, etc). Neshia was patient with him, explained what she was doing beforehand, and made it an overall great experience! Not even a single tear!! The cars to sit in, TVs, balloons, and suckers were all great additions and nice distractions. Would absolutely recommend her for toddler haircuts! read more

I DO NOT recommend this place !! I took my daughter for her first haircut just wanted to get her some bangs ... my daughter left looking like a boy! the lady cut her bangs so short didn't even make the line even .. not to mention the other two ladies that were there had ugly looks on their faces the whole time didn't feel welcomed there at all as if they never heard a toddler cry. they were staying I have to play for the service then stated the manger said id have to pay 15 for the service that was completed and I wanted his information to call him and explain to him how I felt and they didn't provide me his contact information. they have a sign of voted #1 for kids cut and that is not true! this is the worst place!! a lady then said well your daughter was moving and crying well obviously she's ONE. If that was a good place then you will know how to work with a crying toddler it's a new place her first time !! this was by far the worst thing that happened to us !! now I will never be able to trust anyone with my daughtera hair because of my bad experience here. And to top it off I drove 35 minutes to this place !! read more

My son Rhett always gets a great cut from Sherree or Gladys . We won't go anywhere else !

Rose did such a great job! Everything is cut evn and looks great! The check in was a breeze and the atmosphere and patience for the kids is definitely appreciated. Just make sure to make appointment on their app and everything will go smoothly . read more

We were happy to have found Cookies Cutters the place is nice a very Kids freindly. But when we got to the hair cut the ladie who cut my son hair was not very nice (Maggi) she was in a hurry she blew my sons hair directly into me and was very worried about her not having hair she kept blowing hair out of her she was not friendly with my 3 year old and tI top it off ended scratcbing my son very bad. she just looked like she did not wanted to be their we will for sure not be comming back to this place. read more

Cookie Cutters Haircuts For Kids - Kids Hair Salons Near Me - Spring, Texas

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We had two appointments for our boys today. We ended up being there over an hour. The receptionist was extremely rude, saying us having to wait was "our fault because we were five minutes early." Then she decided to take a lunch break at an extremely busy time and the stylist were having to check out their own clients. Not only that; but my son had to be redone in a few places where spots were missed and then when they got home I noticed how uneven his hair was. They didn't style it or anything. I understand being busy; but when you pay the prices for Cookie Cutters you should leave feeling happy with the end result. It felt like all the clients were being herded in and out like cattle. read more

Today was the fourth time in a row that my appointment was cancelled. We usually go on Thursdays with Abbie and she is great. But one day I get there for my appointment with my son and I am told by the stylist there Maggie that I didn't have an appt because Abbie wasn't there. She further looked and someone had rescheduled us to the next day without even asking us. Apparently they had emailed but I did not see it. I personally don't check my email that often. The next day they changed the appt again by moving it up 2 hours without asking us. The third time I get a text at 9am as that my appt for the morning was cancelled. I immediately called and they scheduled me with someone else that day. Today was the fourth time. I get there and Maggie is there once and in a passive aggressive manner tells me she cancelled me this morning because once again Abbie was not there. I never got a text or email. I went back home and chose another appointment time and it asked me if I once sure because I was double booking, meaning my appt in the morning was never cancelled. I get there in the afternoon to an appt with maggie because she has cut my son's hair before and she wasn't even there. She had someone else waiting because she had stepped out. I already sent 2 emails to inform the owner, since I was told that's the only way and the only person that could address the issue and I never heard back. This place was close to my home and convenient but it's just too many issues that it's not worth it. Would be nice if they called when they cancel same day or offered a reschedule instead of automatically cancelling. Per the website there's always plenty of appointments, I've checked read more

Rose did an amazing job with my son! He was so scared to get a "real" haircut and she exceeded all of our expectations. His haircut is PERFECT and it was done so quick! Thank you, Rose! read more

I brought my one year old for his first haircut. I was nervous but Maggie did an amazing job with both keeping my son calm & giving him a haircut. definitely coming back. read more

I brought my 4 year old autistic son here for his first official cut. We arrived ahead of the appointment so my son could acclimated and the staff was so patient and welcoming. They have a slide/play set inside that keeps the kiddos distracted and a overall fun, colorful vibe. We will be returning for future haircuts read more

I expected some kind of warmth and friendliness from a kid's hair salon. I took my baby for his first hair cut and they were neither sweet nor friendly. They actually seemed bothered by us being there and paying for a service. I booked their Tuesday special through the app and they still tried to charge me full price and hadn't heard about said special. They ended up honoring the lower price (after a 5 minute discussion) and my baby looks cute so 3 stars. I probably won't be back though read more

This place is trash. It's a kids haircut establishment yet some of the stylists have zero patience for kids. Some kids are afraid of haircuts, it is normal. If you do not have the patience to cut a child's hair then you should find another job. Also, it doesn't help that the entire staff is wearing masks. Kids want to see your face and smiles, not a mask with you speaking rudely to them. Covid was 4 years ago, your non N-95 mask is useless. I recommend you find another place for your child's haircut if they get scared while getting a haircut. Steer clear of this dump. read more

I absolutely recommend especially if your child is scared of haircuts ! My son was terrified of haircuts until we came to cookie cutters! Very kid friendly environment! I definitely recommend Rose she does a amazing job & my son loved her ! read more

Cookie Cutters Haircuts For Kids - Kids Hair Salons Near Me - Spring, Texas

Never again! Took my daughter there for a trim up (short hairstyle) and she left with hair much shorter than I asked for. The blending was so bad that when we got home he asked me if I let a beaver cut her hair. On top of that the razor she used to trim her neck line, left marks all over h neck (and yes my daughter was saying "ouch" multiple times). And for the record we just moved here and I used to take her to my salon. The ladies loves cutting her hair because she sat so good for her age. So her squirming was not the issue! read more

My daughter's first haircut. $25 didn't even include a wash or a brushed hair. Stylist took 3 whole minutes just to trim barely 2 inches. If I had known I would be spending $25 for something I could have done myself at home, I would have saved my money. 3 stars because they were nice and treated my daughter well. read more

This place was misleading. The stylist was not sweet or toddler friendly, she didn't even say hi. My son had the most traumatic experience. He was terrified and the stylists didn't even do any kind gesture, all she said was "I cannot cut his hair like this " and yet kept cutting his bangs. she did such a bad job and I am so disappointed I thought they had great reviews but I guess it was for the other place or location. I was mislead and just so disappointed at the stylist and I can't believe she charge my my husband $10 for such an awful job we drove 35 min to get there to have such a bad experience. I would not recommend this place the service is not welcoming especially not for the toddlers. I hope this stylist take some toddler and customer service courses because she showed no knowledge or basic human kindness. read more

My daughter took my 6yr old to get his haircut on Friday. When I saw his hair it looked like he had mange. It was uneven all over and had patches. I told her to take him back so they could fix the haircut. When she arrived they were closed for the day. I took him Saturday morning to get it corrected. I was speaking to a man who was very dismissive and showed no concern or apologetic regarding the reason for my visit. He continuously kept repeating they have no available spots and I would need to schedule an appointment. He also stated they have a 3day re-do policy. When I asked for the information of the policy he said it's in your email. While reading my email that was sent to me there was not a policy of such attached. He then said I can show it to you. I became frustrated because he directed me to my email when you knew there was no such literature of a policy. I was getting the "talk off" with no eye contact. When I asked to speak to the manager his response was i am the manger I then requested to speak to someone else then he stated he was the owner and his name is "IMO". I asked "IMO" was he ok with the way he handled my concerns as a customer and he stated yes. I came into the salon very professional and remained that way until exited. I am a person who deals in customer service so I know 1st hand being irate doesn't mean you are goin to to get matters resolved. "IMO's" dismissive behavior and the lack of eye contact gives me a clear vision on why my son's hair cut was not a professional cut. "IMO" is clearly leading his business in the manner of his attitude. I have still not seen a "3 day re-do policy". read more

Keisha did an amazing job on "Baby's 1st Haircut". My 3 yr old daughter was involved in the experience from the start. I was asked if somethimg was alright of course but she was asked if she wanted it cut here or bangs, etc. She loved the experience and is still excited to show off her new hai!!!! Thanks so much for making this a great experience!!!! We'll be back. read more

I picked Blasa from her little blurb on the booking app saying she has a lot of experience with cutting children's hair. She butchered my son's hair. She didn't ask how short I wanted the back of his head and she basically buzzed it. She tried to blend it with the top but it turned out to look like a really bad bowl cut. One side has a very defined line that wasn't blended at all. Blasa blamed it on his hair texture but with 20 years of experience cutting children's hair that's not an excuse. She rushed the end of the cut because the place was busy. I will not be returning and will not recommend the place to anyone. read more

We will never go back to this place again. We have given them a couple tries with our two kids and the service if just not what you would expect from a place that cuts children hair read more

Hi joneshia, thank you for your reply to my review. I wasn't able to reply to your comment so unfortunately I have to reply to you this way. Raising my voice after I asked you to stop arguing with me more than once doesn't automatically make me aggressive. I told you to stop because you made me anxious and you kept going. I don't like arguing and you probably didn't notice but I was shaking. I'm sorry that you pushed me to that point but I'm not sorry for standing up to myself as you were being very disrespectful. There was no harassment coming from me but you can twist it into a way that makes me the bad person. Don't worry I will never step foot in your salon again and therefore this will never repeat again. Moving forward, please take your time with the children and be sensitive to the parents feedback I am not the only one complaining about the same things as parents who have come to your salon before me. read more