Was in need of a quick on the spot fix. Fast efficient and job well done . Service was great. Friendly professional I would definitely go back. read more

I took my car to this tire shop today and specifically requested a certain tire size. Instead of installing what I asked for, the shop chose a different size based on the other tires on my car--without discussing it with me or getting my approval. They then installed and charged me for that different size. If they believed a different size was needed, they should have explained their recommendation and let me make an informed decision before doing the work. My concern is the lack of communication and the decision to change my request without my consent. I'm disappointed with this experience. Customers deserve to know and approve what is being installed on their vehicle and what they are paying for. read more

Ended up with a nail in my tire. Walked in and had it repaired in under 15 minutes. Everyone was super friendly and even kept my kids entertained while it was repaired! recommend them! read more

Love the guys they saved my tire when I ran over a nail, not only were they extremely professional! They were beyond friendly and I was in and out in a very reasonable amount of time. The value was very fair especially for the area. read more

What started out as a fun weekend with the wife ended up at this marvelous business. You see I hit a curb and in doing so took a good size chunk of rubber out of our front passenger tire. So deep was the gouge you could see the steal threads. We continued driving for maybe another 50 miles visiting sites until I knew we needed a new tire. Reading other reviews I called Pigeon Forge Tire Service. They politely talked through my options and were happy to have me head over right away. From there Miguel and the team took over and I was in and out in maybe 45 minutes at a great price. I can't say enough about the friendly, yet professional atmosphere. I encourge anyone to use this business. read more

Great service, fair pricing. Waiting room. Second return, for rotate/balance this time. McDonalds being built across street. Go to for me. read more

We were a little skeptical when we got there because the atmosphere reminded me more of a Mexican restaurant than a tire place, but we had a great experience. My tire shredded while we were on vacay, so we figured we'd lose the whole day getting it fixed. Nope! 30 minutes and $65 later, we were on our way. Never bought a used tire before, but the price was right and it looked brand new. We joked that they were like a Spanish-speaking NASCAR pit crew. Everyone was really nice and we may have to bring our other car next time. Them: "New or used"? Us: "Used" Them : "OK. (Zzzzt zzzzzt zzzt...) That'll be $65". Us: LOL! read more

Do not absolutely use the service do not give them your business do not recommend this business Went to that business on 12 4 2025. And had the worst racist attitude I did nothing wrong I just wanted them to check the pressure in my tire cuz it wasn't coming up right. I was ignored I was offended I was snickered at I was told white people are not welcome here. All I did was come in there to get some help. I would trust them I wouldn't believe them I wouldn't use them and it wouldn't recommend them either. I hope they don't come to my neck of the woods you'll see how they'll get treated. I wonder if they're here legitimately or maybe I should call him immigration maybe ice. I do know people that work for immigration and ice. I bet you there won't be any snickering and laughing after they get deported. Why do they stay in business if they have a problem with white people read more

They really went out of there way on price and ended up staying over an hour past closing to get us all fixed up.

We were visiting from out of town and ran over a screw that poked a hole in our tire. These guys were 10 minutes from closing when we got to the store. They fixed our tire in five minutes and we were on our way. Great job guys! Thanks so much! read more

I had two flats and had the Honda Passport towed to the shop. It did not take long for the tires to be replaced and even though both were on the passenger side the shop rotated the tires so that the two new ones were on the front. They were friendly, professional and courteous. Great service and great value. read more

We pulled up with a bad tire in our van that had just scared the crap out of us on those twisty turny curves coming down the mountain. The guy that came out said that's a bad tire. No offer of repair just the price of a used one. ($50). They didn't have a used one and we knew we could get a new one cheaper than the $160 one they have at Walmart. We knew that would hold us over until we get home. They did not offer a plug or anything like that. They did not try to get money from us in any way by doing an unnecessary repair. We did end up going somewhere else but they were really cool and we felt like they were trying to keep us safe. While we were driving over to Walmart my husband said, why don't you do a Yelp review for them? They were really solid people. We hope this helps someone. read more

We had a "Low Tire Pressure" come up on the dashboard. We took the car to this place. They checked for leaks on the tire we suspected had a leak. They found the culprit. A nice nail. They took out the nail, patched, and were on our way all in less than 15 minutes. No appointment. No wait time. No crazy prices. No gimmicks. Just fix the problem and go. Excellent quick service!!! 5 out of 5 stars!!!!!!! read more

We had a nail in our back tire from who knows where! We called for the nearest tire shop, honestly we were looking for a Firestone. We thought we'd be spending ALL of our day here like we would at Firestone for a patch up. No... we drove right into the driveway, the man came out, lifted our car up, rolled our wheel in and plugged the hole in a matter of seconds. I went to pay and that was it! We were in and out in less than 5 minutes! Highly recommend. read more

We were in town on vacation. Had a tire that kept going low. When I called the service person said to just stop in and they would fix the tire. I decided to do an oil change at the same time. They had me in and out in less than 30 minutes. Full synthetic oil change and tire fixed with taxes $109! That is a deal! If I lived here they would always have my business! Thank you for your great service! read more

Amazing service! Fast, honest, and reasonable. We had an issue with a tire that had been plugged at another area location and went here to get them to assess the issue as it was still leaking. They found the leak in the sidewall and offered a new tire or a used tire, both at very reasonable rates. In and out in about 20 minutes total! Highly recommend! read more

We ended up finding a nail on our vacations and looked up places for tires with good reviews. This place had 5 stars on Yelp and we decided it was a winner. My husband took the tire in and we were in and out within 20 minutes, tire patched and they put it back on for us. They were expensive for a patch, $27! But we were there and needed it done. However, this was 3X the cost to get it done at home, so I would call around for pricing before going here. The gentleman that worked there were very friendly. read more

I would absolutely recommend Pigeon Forge Tire Service! After arriving in the smokies from Florida, my husband and I realized my car's breaks were in desperate need of service when they began overheating when going down mountains. The staff at Pigeon Forge Tire were extremely helpful in explaining the replacements and diligent in confirming the compatible parts. Pricing was very fair and I learned the mechanics were very ethical when found my Ray-Ban sunglasses and a $20 bill right where I left them in my glove box! The whole process took 1.5 hours and the team was efficient and friendly. We also had a great conversation with the manager/owner Maria while we were waiting. It felt like we made a new friend during our stay! Thank you Maria and the team for remedying our mid-vacation challenge! I wish I lived closer so could get all my car maintenance done at Pigeon Forge Tire. I would absolutely recommend Pigeon Forge Tire! read more

During my vacation, one tire got flat. I checked around, and all places were already closed or not open because it was Saturday. They were open, and the service was great, efficient, quick, and very affordable. They inspected the tire, showing me that it wasn't good to repair and recommended a change. Gave me a choice of new or used. I went with the used one. In and out in less than half an hour. Highly recommend. read more

Great honest service. Definitely helpful and not trying to rip you off. They remove a nail that didn't go through and didn't charge me.

We were visiting Gatlinburg from out of state and had a puncture in one of our tires the night before. I pulled right in and received service immediately. The gentleman removed the bad tire from our trunk and sprayed it down with soapy water to find the leak. After finding the leak, he continued to make sure there wasn't any other leak. He plugged the hole in the tire and checked again for leaks. He removed the spare, installed the repaired tire, and put the spare back in the trunk. We were in and out within 10 minutes. The cost was only $25. They even helped us back out onto the busy street. The attention to detail was top notch. I would highly recommend this company to anyone. Spectacular service. read more

Found a nail in our tire, pulled in and was greeted immediately with friendly and quick service. They pulled nail, plugged hole and we were in and out within 10 min. to get on with our day. Never had a plugged tire, typically would get a patch from inside of tire or new tire, but this old school method was quick and reliable. read more

Pulled in with a flat rear passenger tire. We expected to be gouged for the price. They said a repair would cost $25 and the type of tire we needed to replace would only cost $150. In Omaha that tire would've been $225 plus tax. They said install was included. They took great care of us and they did not take advantage of our situation. Highly recommend! read more

Don't waste your time going to one of the big name tire shops (FireStone, Midas, Raben, etc). These guys are the fastest tire shop I've ever seen. We pulled up with a nail in our tire and literally 3 minutes later we were done. Yes 3. No typo here! Thank you Pigeon Forge Tire Service! read more

Rear tire was low after spending the day at Dollywood. Stopped and topped it off at a service station. Next morning it was nearly flat. Stopped by and they took at look right away. Picked up a nail which they removed and plugged. We were able to continue our vacation. They ordered a tire that came in the next morning. Returned to have the new tire put on. Total time for both visits was about 30 minutes! Nice folks who do a quick professional job at a reasonable price. So glad I found them, they saved our vacation! read more

On vacation and had a tire issue. Dropped in with a screw in my tire. They had me pull up to a bay, pulled the screw, plugged the tire in about 5 minutes. That's it! Minimal cost! Awesome service with no wait. read more

Picked up a screw in our tire while here on vacation. Chose here based on other Yelp reviews. They were able to patch the tire and get us on our way in less than 20 minutes. Very reasonable price too! read more

We got a flat while in the mountains, after getting AAA to put on our spare I had to find somewhere to patch our tire. I went first thing in the morning and they were beyond helpful. Helped me as soon as I pulled in and recommended replacing mine with a used fire. Very reasonable pricing and great service! Took maybe 20 minutes. Thank you guys! read more

I had two rear tires with slow leaks, the service people quickly inspected my tires and repaired the problems and sent us back on the road to continue our daily errands. The two gentlemen were very personable and were eager to help. The cost was very reasonable. read more

Excellent Service! When visiting the area from out of town we noticed we lost a lot of air on our car's air gauge sensor. I took it there, after taking off the tire, they saw the screw, pulled it and remounted the tire in literally 15-20 minutes. Cost only $15 to plug it. Very professional and courteous. I was paid and gone in under 30 minutes. Amazing! Saved our day from being lost fixing a tire. read more

I went here to get a set of tires and I learned that they sold me 3 great tires and the 4th came off of another stack of tires on the opposite end of the building. I now know that this tire has a slow leak and I've had to put air in every morning due to this tire being a bad tire. They charge customers for mounting & balancing but they don't balance any of their tires. Another thing, they have a sign that allows that they do a/c work. It's against the law to release free on into the air, with no recovery machine how do they legally work on/ repair an a/c with no recovery machine? With that said, I do not recommend this garage for anything other than cleaning my windows. They will rip you off if you will allow them to. read more