I started using Pierre's Pet Grooming last fall when my regular groomer retired. I have senior dogs and needed a groomer to understand the special needs that my fur babies needed. They were and are phenomenal! We lost one of our fur babies, and one has developed additional medical issues. They listened to what I had to say and worked with me on how I wanted them cared for. My little boy has heart issues as well as fluid on his lungs. When I called I asked them if they had an opening for the express service. They did, and I was glad to pay the extra $10. He was done within the hour. They also did my other ones nails, ears, and teeth while I waited. I didn't have to leave her. I really like this groomer, and my daughter now uses them as well. read more

Pierre's Pet Grooming - Breauxdy - Pet Groomers Near Me - Humble, Texas

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My dog hates going here and so I asked if they could give him some water while there and they refused. They are always rude and I won't be back. Beware if your dog doesn't like a place. read more

We have been taking our Shih Tzu to this groomer for years and we have never had any issues. However, the last time we got him groomed (in January) he got contact dermatitis immediately after his haircut... He broke out in itchy patches all over the back of his head and neck and we were lucky enough to catch it before it spread farther. It cost us $60 for the haircut plus the $130 for the vet visit and medication. We have an appointment booked with them tomorrow, so hopefully things go well, but I was definitely a bit disappointed with the previous incident. Update: After this most recent appointment (5/21/22) we will not be returning. He contracted fleas from this visit. Absolutely unacceptable. Update 2: (6/4/22) We had to take him somewhere else because his grooming job was lazy and unfinished. His front paws and dew claws weren't clipped and his ears were dirty. He actually has an ear infection. This is ridiculous! Sad that he came here for almost his whole life and now he has contracted 2 separate infections from this place. read more

Please find another grooming salon for your fur babies. We've been going to this location for years but in recents months customer service has rapidly declined. The owner and receptionist are rude and were unwilling accommodate for over charging me for my new puppy in which they had charged less for before. There are plenty of mobile grooming companies that will come to your home for your convenience that charge the same price as this location or cheaper. read more

I took my dog here about a month ago for the first time , I'm not sure who groomed him , but it was not up to par with what I am used to receiving . I came here based on a friends recommendation and reading the reviews and I was sadly disappointed. Chase's cut was uneven in many places considering I just wanted a simple low cut all over . Some places were way too low and others not so much . read more

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Love love love this location. I wish they were closer to my home, yet I will continue to take my Kona here for her spa day. The staff always has a warm greeting, and make me feel welcome by standing next to me vs behind a counter. On drop off my dog is excited to be there, and you can see staff working in what I want to call a calm environment for my pet. Please take the time to visit professional dog groomers here you will be pleased. read more

Pierre's Pet Grooming - Pet Groomers Near Me - Humble, Texas

I was skeptical about trying this place at first because of the reviews but I decided to give them a shot. I took my 1yr old husky in to get groomed for the first time while he was blowing his coat and it was a great experience. He was nervous when we dropped him off but when we picked him up he was happy and wagging his tail. The staff was very friendly and it was very affordable. I will definitely be taking my husky back. read more

I brought my 1 1/2 year old Siberian Husky that we rescued to get a nice bath and a good brushing, as we are trying to de-fur him. I was pleasantly surprised with how well he was treated and the professionalism of all the staff. If you know huskies then you're aware they can be quite the handful. However, they were able to keep him calm during this entire process. They washed him dried him off and got all of his old coat out. As a bonus they even cut his toenails and ground them so as to not be sharp. I was even offered other services that would be included in the price. Overall I'm extremely happy with this service especially considering it was a Saturday and they were very busy, but that did not stop them from treating my pup well! read more

Pierre's Pet Grooming - My pup getting his nails done! - Pet Groomers Near Me - Humble, Texas

Very very pleased with the recent grooming visit that my fur-baby had today at Pierre's specifically done by Hennessy. I was referred by a neighbor and glad I followed through with the recommendation. Thank you so much for getting him in so quickly. I had been looking all over for a groomer and most of them are booked for months or their prices have gone up significantly. He is a Labradoodle and had gotten so matted in the last couple months, Hennessy did an amazing job! I will definitely be back with my other two. read more

Pierre's Pet Grooming - Thank you Hennessy Roof! - Pet Groomers Near Me - Humble, Texas

Took my husky there to get a wash and blow dry only . When we got him back his bottom was shaved!! Never ever shave a husky unless it's medically needed . When I called and asked why my dog was shaved the girl on the phone had the nerve to call me rude and that all dogs get a shave around their private parts . When I explained to her that that is not what I asked for and it's extremely bad to shave a husky she hung up on me ! Will look into taking legal actions . read more

We have been taking our yorkie here for 3 years, but the service has definitely changed. Three grooms ago, she came home with fleas. We decided to still give them a chance, as things happen. Then, the next time they failed to mention that they had changed locations when I made the appointment, then accidentally switched her with another yorkie and gave her the wrong cut. Again, things happen. Now, I make an appointment for 10am, bring her in and mention that I need to pick her up in a couple hours. I come in at 1pm and they have literally just started on her. It typically takes no more than and hour and a half from drop off to pick up. We've been more than understanding, but I think it's time for a new groomer! The two stars are just because we did have great service in the past. read more

Took my muddy pups after the dog park and they came back to me clean and smelling good. Had an wonderful experience at Pierre's. They were friendly and helpful. We will be back! read more

Pierre's Pet Grooming - Crazy pups after their spa day! - Pet Groomers Near Me - Humble, Texas

Omg ! My baby has never looked better ! She came out of Pierre's looking so cute !!!! I am absolutely so happy. I asked for a puppy cut. My dog is a 5 year old pomchi and I've had her groomed only 3 times before and this is definitely our new fav spot ! read more

We've been taking our dog here for awhile for nail trimming. We are in and out in 5 min. Friendly staff. Great price.

I normally don't post negative reviews but I brought my baby here yesterday morning to get groomed and when I returned home I noticed him acting off. I thought he was just shaken up or tired from the day but this morning he was crying in pain. I took him out of his kennel to discover this deep cut on him. They were really nice but I hate that they did this and said nothing about it. read more

Pierre's Pet Grooming - Cut - Pet Groomers Near Me - Humble, Texas

I called Pierre's on a whim hoping to get my two miniature schnauzers groomed while I'm out of town and can't see my usual. They were able to see my dogs immediately! The dogs were done within 3-4 hours. They came back looking spiffy but it was obvious they didn't really take their time. My dogs private areas were shaved down nor was their belly-the norm with a full groom. One thing that really bothered me was that the employee helping us let my dogs loose in the lobby/waiting area. Anybody could've come in and they could've ran out the door. I can't tell whether this was unprofessional or a lack of common sense. They saw me struggle and failed to offer help. My total was 120 including a 10 dollar tip for the two dogs. read more

Called last minute on a Saturday after trying many places and they took our two pups in AND stayed open later to do it. The owner was a total gem and as we were leaving we shared that we were about to adopt another rescue and he insisted we take some merch for the new pooch?! So kind and unnecessary. The pricing is also unbelievable, the cost of my two dogs was the same as the price for one dog at some other groomers. They were also wonderful with my senior blind dog I've found my new groomer! read more

Horrible communication, terrible customer service, completely incapable of acknowledging when they make a mistake. We took our dogs here for longer than we should have, because it was convenient to where we live. When our oldest dog died, I asked for him to be taken off of our account. For one year, every time I called to make an appointment for my other dogs, they asked me if I was bringing him in. Every single time I told them he had died and to remove him from my account/my phone number, because it was heartbreaking for them to ask me about him. They NEVER did. With our newest puppy, they completely shaved him when I asked that they take an inch off of his fluffy fur (shorkie). I was completely shocked when they brought him out, after I had paid and tipped well, and they (and I mean every single person who worked there) literally stood there and argued with me, showed me their razors, told me they did not shave him (pointed to another dog that was "shaved") and would not acknowledge they left an inch of fur on him, when we stated clearly that we only wanted an inch taken off. They are argumentative, smug, petty, and rude. They do sub-par work and charge a lot. Take your beloved pets anywhere else. read more

They always do a fantastic job with my dogs! I have a Retriever & a miniature Schnauzer so I can vouch they do both large and small breeds very well. You can tell they really care about their clients. They're very sweet to the animals. Thank you, Pierre's!! read more

We have been bringing our spaniel to Pierres for years. They always get us in for an appt and cut her hair exactly like we ask them to. She always smells amazing when we bring her home. The price point is right on target too. The only reason I didnt give 5 stars is because I feel like she is there for a long time most visits. Although today, she was in and out in 2 hours. Thanks for always doing a great job Pierres! read more

Pierre's Pet Grooming - Summer cut for Boykin Spaniel. I would imagine they removed about 2 lbs of hair. - Pet Groomers Near Me - Humble, Texas

This spot is legit, I usually take my dogs to Petco for grooming , bath etc, but glad I found this place, they genuinely care about their quality of work and do everything to make sure your dog is comfortable also made great suggestions on what type of service you should get regardless of whether the service they recommend is at lower cost. So in other words they're not just out to sell you on the highest priced service available. Bottom line, I'll be back and recommend this spot to anyone needing their dog groomed. read more

Pierre's Pet Grooming - Fresh coat after de-shedding - Pet Groomers Near Me - Humble, Texas

I would give this place zero stars if I could. DO NOT take your dog here if you have any kind of specific requests because the employees won't follow them. I left the store employees with extremely specific directions on what not to do to my Pomeranian that has super long hair, and they completely ignored my requests. I told them they could shave a big knot he had directly behind his ear but not to cut anything else and they completely chopped on his entire face. They cut long hair on the front of his ears and around the sides of his face that had nothing to do with the knots and that will take months to grow out. I also specifically said DO NOT CUT ANY HAIR ON HIS FEET, and got him home to find that the long hair he had covering his toes was gone on every single foot. Not sure who there can't follow directions, but I will never use them again. The part that kills me is that I'm a new customer that spoke with them about getting on a regular grooming schedule; I guess they just don't need the business if they're going to completely disregard what their customer wants. Worst service ever. Do not use. See below for before and after pictures of my poor dog. read more

Pierre's Pet Grooming - Pet Groomers Near Me - Humble, Texas

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Nina explained everything to us about different yorkie cuts & helped us pick what cut we wanted. Joe one of the owners did her cut & she looked so amazing & we could tell she felt so much better! You could tell Nina & Joe love what they do! I highly suggest them, you won't be disappointed! read more

Pierre's Pet Grooming - This is ginger before & after! She looks so great! We were so happy with her cut! - Pet Groomers Near Me - Humble, Texas

We've been going here for about a year. They must have had a turn over and the staff now is awful. They were not taking debit cards and demanded cash. The woman tried to overcharge me by $10, said there's no receipts given and then came to my car and flipped me and my daughter off! Awful! Stay far far away!! read more

Brought my cat in for the first time. They only groom cats on Mondays, Tuesdays, and Wednesdays. Since I always opt for a full shave (meaning no fancy styles like the "lion"), the fact that the cat groomer could only do that specific cut (I heard her tell another customer who wanted a different style) still worked out for me. But I don't think she did that great of a job on my cat. His back looked smooth and nice but the fur on his chest and belly looked raggedy for lack of a better term. I understand it's hard to do a smooth shave in those areas but my last groomer (in Illinois) managed to do it so I guess I was just expecting the same results. But then again, this place caters mostly to dogs so it's understandable. I'll just look for groomers who specialize on cats. read more

My Dottie loves Pierre's! She always comes out happy and clean! Nice and friendly people work here and they will provide your pup with loving care! Picture is Dottie with one of owners! read more

Pierre's Pet Grooming - Dottie with one of Pierre's owners! - Pet Groomers Near Me - Humble, Texas

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I've had my poodle/bichon groomed here probably 6 times. I usually drop off my dog right when they open and then they call me when she's done. I've had other groomers nick her or irritate her skin. Pierres has never done that. They always take really good care of her. The staff is always really nice read more

Last 2 time I was there cut was all choppy and even forgot to clip the nails this last time. Since the family split up it has gone down hill. read more

Was not a fan. I usually like when I go somewhere and notice a difference. I didn't notice a difference but that was just me. My neighbors all said what did they do just bathe her and put a bandana. read more

We've taken our dogs to this grooming for some time now and never had a problem. However, this time really can't be passed. Both of my dogs came back with cuts and my older one was feeling bad and couldn't walk the next day. The cuts are not small in any way. The cuts of my male were near his penis. The female's mammary glands were harmed. They seemed like they cut them off. They had other several cuts around. They had a lot of fur. I'm sure it was difficult to work with them. I also know they were probably not easy to work with in terms of behavior. However, they didn't even bother to let me know that they had cuts. If my dogs were not being cooperative and they cut them for that I understand. Since they didn't say anything that just makes me assume they don't know what they are doing. Do they not see the cuts while grooming or after? I don't understand how the staff dare to say "I didn't see it". They are unprofessional and no care for the animals they wounded. No responsibility to acknowledge their mistakes. Also no regard for the customers and more importantly the poor pets. We called and they wanted pictures, totally understandable. But They didn't offer a refund, no way of showing they truly are sorry. They simply said they will make a discount next time. From the other reviews I've seen, they don't do refunds so they only care for the money. They should be able to do them since their "hard work" is not even of quality when harming pets. I sound harsh but I don't find an excuse for what they've done and I don't wish anyone's pet to go through this. Is very infuriating. These are not all the cuts but the major ones. read more

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They do a wonderful job with my miniature Schnauzer whenever I take her in. I'm a little overprotective with my four-legged kids (to put it mildly), and it takes a lot for me to be able to drop them off and feel completely at ease. I have total confidence that my Schnauzer is in good hands at Pierre's. My parents also took their dogs there for years and none of us have ever had a bad experience. read more

Super nice staff but they have difficulty following instructions. They consistently tend to cut the way they want with little regard to breed type. Especially beware if you have long hair dog. read more

I cannot get over how wonderful this place is. From the moment you walk in to the moment you pick up your pet, this place is 5 STARS hands down. Even my cat Peanut was more relaxed!!! You can easily tell these people genuinely care about your pet, and they want to make sure you and your little one feels comforted and well-taken care of. I will DEFINITELY be going back, and I am going to tell anyone with a pet about this place! read more

Wow I took my two Scotties to Pierre today. I have been told that my one is difficult but they had no problem with him! I will definitely be a regular customer!! read more

DO NOT TAKE YOUR GOLDENDOODLE HERE. This was my first and last time ever using this groomer. After my dog's normal groomer in Austin was booked for the weekend Pierre's was able to get my dog in last minute. The staff was very nice and helpful but the horrible job they did on my dog completed ruined it. When I brought in him in I specifically said I did NOT want him short. After talking with someone about my concerns we decided to only cut HALF and a little bit around his face. The only section we ever mentioned being short was his stomach because he is getting fixed in a week. However when I came to pick him up ALL of his hair was shaved off to the very root. I deeply comb him every day and regularly take him the groomer for trims and baths so I know that matting was not an excuse for this. In fact there were more knots in his fur that I spent all day getting out than there were when I dropped him off. I especially ensured that all of his matting was gone the night before I took him him so this did not happen. I barely recognized my dog when I picked him up. All of his fluffy hair was completely gone except for on his tail that they oddly left long compared to the lack of length on the rest of his body and hadn't been touched. I have attached before and after pictures of what they did to my poor baby so you guys can judge for yourself. read more

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I'm not sure what has happened here in recent months but this place has gone downhill quickly. Granted, they do a decent job with the grooming but the personnel leave much to be desired. When I went to pick up my dog yesterday the young woman, who, I was told, was only filling in, was on the phone. Now, that cannot be helped but it sure would have been nice if someone had acknowledged me. What I witnessed made me super uncomfortable and was so unprofessional. The two older ladies were bickering back and forth about a dog one was grooming, actually complaining that "it isn't my dog to groom". Wow. Take your arguments behind closed doors ladies. read more

This place is awesome! The employees here truly care about your pet! Everyone I've spoken with are super friendly. My sheltie looks and smells amazing everytime! I do wish they had a website with pricing. read more

We have been bringing our dog Daisy to Pierre's for almost 2 years and we just brought our other 2 other dogs for nail trims. They are awesome and would I recommend them to anyone looking for a pet groomer. Everyone is so friendly and you can tell that they genuinely care about your pet. Very Happy with their service! read more

Very happy with the treatment of my dog child. He had a great experience we will return often.

This is a response to the 2 star rating we received 11 days ago. First of all I apologize if you feel you weren't treated fairly, our intention to give all our customers the same level of service. The day Mrs Day came in we were already full with over 30 dogs on our appointment list. She complained about not being able to call and make an appointment because we did not answer the phone or listen to her message. I explained that we listen to our messages everyday and had not received one from her and that I was there that morning when she called but due to a bad connection we could not hear each other. She also requested the day she walked in to have her dog bathed and groomed in under 3 hours and I said that based on the order of our appointments that would be impossible to do. I offered to make an appointment for the following day and she refused it and said that because of our high demand we weren't able to give her the service she was requesting and walked out. We have grown so much in the last 2 years that we have to honor appointments over walk in's although we try to accommodate everyone based on our staff and availability for that day. I hope you understand that Mrs. Day and hope to see you again with PJ. read more