Wow is all I can or could ever say. This place is unbelievable with, alone, the exceptional level…read moreof customer service from literally every employee that works there. Long story short about me: I love the idea of tattoos and always have, I want many, and I have a very low tolerance for pain. So it's like wanting something that will always hurt you but ends up being beautiful and good in the end. Back to No Name and, to a greater extent, Roxy the tattoo artist there. Flawless? Amazing? Intelligent? Understanding? Calming? Funny? Clever? Inspirational? A GREAT TATTOO ARTIST??? I mean yea true but all of these don't even get me started on how this awesome woman, who always has a fun color or style to her hair (yesterday it was a nice pink!), has made getting tattoos for me... something I could handle. Especially after having a HORRIBLE tattoo artist ruin my arm and first tattoo for me for almost 1.5 years. I went to Hawaii (thanks Dad!) in April 2019 and got a small sea turtle on my right wrist as my first tattoo. I added to it May 2019 at Marked Marvels (no..... comment........) and that was a complete disaster. I got 2 more turtles and they weren't anything like I wanted. I ended up never going back there and hated my arm for 1.5 years. August 2020. Missed one appointment and was late I'm sure to another. But Roxy got me in and added my 4th turtle and added waves and then redesigned the previous 3 turtles to match. It became a stunning and elegant tattoo and I could finally look at my arm again and not cringe or be sad!! This was good customer service! She listen to the issues I had with the previous tattoo guy in the past. She understood my low pain tolerance and did all she could to make it as easy as can be. She's funny and lighthearted and it feels like more then some hair stylist who wants to know drama. She wants to know how one of her clients are doing. She's also wildly and insanely interesting and I love that she and I both enjoy a good and long vacation/trip away to other places! She is endlessly dynamic. But so is the place she works for/at and everyone who works there too. I've been there maybe 5-6 times in total for my 2 tattoo sessions and then a few other visits for consults and for upcoming stuff. This place is great. I never used the bathroom there till yesterday (3/03/2021) and... um.... SPOTLESS???? It actually smelled good...? Like a bathroom at someone's private home!!! Also HILARIOUS???? The wall art and home decor is wild. The way they present themselves. The knowledge they all know. The kindness and calmness. The attention to detail and an idea that ANYONE and EVERYONE they work with deserves a good service. Roxy is flawless. No Name Tattoo is a cute and small shop in the middle of downtown Utica and it fits right in. I love each and every session with her. Even the worst session I could ever experience with her wouldn't even ever compare to the issues I had at MM. That's information for a more negative review on their artist and place though. But for Roxy & No Name, the bar is set so high you'd think it reached a new galaxy. Imagine you're a tattoo artist and you've only done 2 sessions on/for someone but they tell you they want you to do their tattoos for the rest of your career or their life, whatever comes first. That's me with Roxy and I'm not joking at all. I told her that. The look in her eyes made my heart soar cause I truly found someone whose given me some of THE BEST CUSTOMER SERVICE I HAVE EVER RECEIVED. Better then doctors or other tattoo shops or food places. Better then them all. I truly can't wait to visit in 3 weeks for my newest tattoo's follow up. And to be there in June for a friend tattoo with my online BFF from Minnesota. #3 with Roxy on a list that just keeps on growing cause I know I have a tattoo artist who cares. In this day and age, someone who truly cares but doesn't charge "an arm and a leg" for that care is unbelievable and undeniable!!! GO TO NO NAME TATTOO AND GO SEE ROXY!!!!!

I really hate leaving bad reviews, but after my experience I feel like I need to warn other people,…read moreespecially anyone coming here for a piercing. I got my conch pierced here and it ended up becoming embedded in my ear. When I came back because I was worried about it, they tried to push the jewelry back through my swollen ear to get it out. They were extremely aggressive with it, and it was honestly one of the most painful experiences I've had. My ear was bleeding and extremely swollen afterward, and they still weren't able to get it out. I ended up having to go to urgent care right after. Even the doctor who treated me commented on how much trauma had been done to my ear from them trying to force the piercing out. I was already scared about what was happening, and the way it was handled at the shop made the situation so much worse. What really threw me off was that afterward they called and offered me a free piercing. After everything that happened, getting another piercing there is the last thing I would want.I understand that complications can happen with any piercing, and I'm not leaving this review just because mine had a problem. I'm leaving it because of how the problem was handled once I came back for help. I wish they would have recognized when it was beyond what they could safely handle instead of continuing to force it and causing even more trauma to my ear. Unfortunately, I would not come back here for another piercing after this experience.

Huge thanks to Nurse Tori for a 5star experience for our party of 3 on a recent Sunday afternoon…read more My sister made an appointment in advance to get several new piercings and she convinced me to also get single piercings on my lobes. Side note: I had my ears pierced several decades ago as a kid but I let them close up as I was always playing sports at the time and never kept the earrings in. Anyways, Aubrey went first and had such a great experience that I had no problem going next... and my friend Sloan added a piercing after me. We were all super pleased with our piercings and enjoyed the clean, colorful store, earing selection and more. I'll add some pics and videos from our experience and want to also share the "Shine Manifesto" that is on the cute bag they give you at checkout: 1 - We celebrate 2 Who? You! 3 - We pierce with care 4 - By licensed nurses only 5 - For the young and young-at-heart 6 - Hypoallergenic earrings, always 7 - Safety is standard here 8 - Piercing for all 9 - Jewelry for everyone 10 - Shine through! I see Rowan shops popping up everywhere lately and with good reason. Highly recommend! Thanks again, Tori and team!

Poor service and even worse attitudes and professionalism…read more Everything in the store is massively over priced.

This place rocks they really take care of the customer and care about us. I've been there twice and…read moregot two piercings and I'm really happy with everything. I've got making my dreams come true. The owners are awesome and give you a reason to laugh real nice sense of humor, and great place.

Took both of our daughters here to get their ears pierced by Randee. She was pretty amazing. She…read moretalked through every single aspect of the piercing process before ever doing anything to their ears.my girls were nervous and immediately felt comfortable with her. It was a great experience and they love wearing ear rings.

Pierced my helix sideways and it never healed even though I never slept on it. Also never mentioned…read moreI had to downsize my piercing. Inflated tattoo pricing and took advantage of the fact it was my friends and I's first tattoo. Would give a zero if I could. -Also their Friday the thirteenth sales are barely even sales.

Wow! "Not good" is right Yelp! My previous review touched on how this place over and over again has…read morefallen bellow the standard level of expectations when going to a piercing/tattoo shop. I left a voicemail talking about how I am $70 short because you guys put jewelry in, and both times it fell out within 2 days. TWO DAYS! AND YOU CHARGED ME FOR THE SWAP! The shop called me, I missed it, I return the call and get told my info & what happened would be passed onto the owner so they can handle it. I've been ghosted! No response in over a week! Thank you for showing how little regard you have for your customers, you've really proved my point that you don't have quality service or jewelry. STEER CLEAR OF AMERICAN PRIDE

Great vibes. Did a great job with the piercing. And got info on a tattoo! I plan on going back soon!read more

I came in to get my second earring holes done after allowing them to accidentally close and also…read morethe same for my cartilage! It was extremely clean inside and you could just feel great vibes when you enter! The piercer Josh was extremely professional and did a great job! It's been a couple months and I've never had a cartilage piercing heal this well! I strongly recommend coming in if you need something pierced!

Mark is an amazing tattoo artist. He freehand a tattoo of a Bible verse with an infinity symbols…read morewith in no time. Also he's very skilled with the hands on the tattoo machine. I totally love my new tat and will be back in a few months .

Best tattoo ever!!! Nadia was super professional and extremely talented. Will definitely recommend…read moreher to everyone I know! The place was very clean, and I was really pleased with my experience.

My daughter got her first tattoo today from Gecko and I can't say enough amazing things about her…read more Extremely talented artist that made my daughter's first experience very comfortable. Gecko made a beautiful design out of the pictures we gave her and we couldn't be any happier! She educated her while doing it and everything was clean and fresh. We already have more appointments scheduled with her for this weekend for my niece and I.

just now NEW…read moreWonderful experience! Nevermore has a great atmosphere and friendly/knowledgeable staff. Chris is extremely professional and does excellent work. Highly recommend this shop.

Worst place to go. Artists do not care about their clients. Artists require a deposit and then…read moreend up canceling your scheduled appointment. Very unprofessional and rude. If you want a tattoo studio for your tattoos this is NOT the place to go. Artists think they own the shop, but they only booth rent. Terrible client relationships and truly do not care about you as a client. All these artists care about is the money you spend and don't care about you, so if you feel like throwing money away and not getting quality customer service then this is the place, if you do not want to do that then find another reputable tattoo studio there are many who are better than this awful uncaring place.