Richard is amazing. He helped me and my husband find a beautiful wedding band. My husband got my…read moreengagement ring from Aires as well. I also bought some pearls. They're all high quality. I highly recommend them.

Very friendly staff at a great location. Lots of great stuff in the cases. Came here to resize…read morerings and they came out perfect. Will be back here.

Don't go anywhere else! Customer service, price, selection excellent excellent. Jimmy the owner is…read morean outstanding professional. He is extremely helpful and very friendly! They are no longer in Randolph this jewelry store is located in Morris Plains on route 10

This is the only Jewelry Store you will ever need to know about…read more These third generation Jewelers treat you like part of the family. Their Selection & extensive knowledge of fine jewelry is Amazing. They do repairs and will customize jewelry to order.

Bilori Jewlers took weeks going on months longer than proposed. They came recommended, so my…read moreexpectations on the quality of the work were high. They produced a piece of jewelry with poor craftsmanship that was sized incorrectly. The jeweler did readjust the size, but wanted to charge double the quote at the end of the process. Ultimately he was an honest enough businessman to honor the original quote. All in all, I appreciate the work that went in, but I'm a bit disappointed with the final product.

At Guida the gentleman went beyond good service and replaced an unusual watch battery and combed…read morethe catalogs looking for a new expandable watch band. I will return for various jewelry repairs and gifts because excellent service is rare!

The customer service here was absolutely amazing! My fiancé got me a watch as a gift from Macy's,…read morewhen I brought it back there to get sized, they completely disassembled the band without any clue how to to put it back together and handed me a bag full of parts and my watch in pieces. This jeweler was the closest one to me so I ran over and they expertly put it back together and sized it perfect to my wrist . And refused to accept payment , just to help in this situation. They were incredibly helpful and saved my day in a pinch , cannot recommend them enough. With as big of a selection as they had in their showroom and how great of customer service they will absolutely get my business in the future. Cannot thank them enough.

Absolutly amazing jeweler ! My stone came out and he was able secure it properly. Quick…read moreprofessonal and extremly kind gentlemen. My forever jewler

John Herold Jewelry Store is the best jewelry store in my many years of purchaseing jewelry…read morethroughout my decades of purchasing the finest, most exquiste pieces that has the best quality and creatives styles that are one of a kind ! The owner is a true artist who has such an artistic gift. I highly recommend them over all the elusive, high end jewelry stores in Morris County and surrounding counties! Their custom pieces are exquisite.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

I bought an accessory online and got it shipped to this store so that it was secure vs. it being…read moredelivered to my home. I drove 40 minutes to a store that is open until 7:00. I get to the store at 6:50 and the gates are closed. Through the gate I told the person I bought something online it's already paid for I just need them to give it to me. She said no and come back tomorrow. I told her I drove 40 minutes she still said no. If I didn't now need this item on short notice I would return it.

I needed my ring size. Libby was very helpful and friendly with helping me. Also giving me…read moreinformation fixing a ring that my mother had before she passed. And the gem came out. It was a very heartfelt conversation and made my shopping more personal. Thank you again!

EDITED TO RESPOND TO OWNER:…read more Please stop with your fabrications. You weren't there when I came in. What you think you know about this interaction was likely already twisted by your girl. I spent about 5mins with her that day - i knew what i wanted when i came in. She was the one attempting to "change my decision", when she tried to pull a bait-and-switch on me, i left your store immediately. There was no back and forth on my decision-making, none of my requests "evolved" into something different, i knew what i wanted when i called and when i came in. I wanted a basket setting w/ push back that has a flap. Polyanna was trying to upsell me with different backs where she immediately doubles the price to $850. So i said no to that immediately. I told her I just want the basket settings and push backs with the flap that she quoted $450 for. When she wouldn't honor her own quote, and still want to charge me $850, i left your store straight away. It's pretty clearly "her word against mine" here, and whoever wants to believe which side, is what it is. All I'm trying to convey is that i was able to find a reputable jeweler (Alfred Jeweler) that was able to do, what you called a "minor service" at a fair price $520 with all 14k white gold. They didn't just spit out a number in the air. They weighed the gold settings and backs in front of me before giving a final price, with all the specs i wanted. No "scrap metal" as you're trying to imply. If your settings and backs are truly priced per piece and "not by weight". Then it makes less sense why the price would go up to $850. I gave her the specific settings and backs that i wanted to purchase. She quoted me $450 total. ------------------ ORIGINAL REVIEW: Please read if you DO NOT want to get swindled by this business! I have a very specific situation, but if you make it to the end of this review, it will become clear how dishonest they can be. Be wary when doing business with Danson. I've been calling around local jewelers to get quotes for mounting 2 matching diamonds (1 carat each) that i own, into stud earrings. I've searched high and low, coz I was very specific about a few things. I was receiving quotes between $400-$500, to set my 2 diamonds into 14k white gold. Pretty consistent price anywhere i called. I'd also mention i want the basket setting, push back with the flap to avoid the earrings from drooping. These are my exact words every time i make a call. So I call Danson jewelers and spoke to this woman, Pollyanna. She said they can do that and she gave me a quote at $450. Again, pretty consistent with other shops, and she said i can even watch and wait for my earrings to be set. I thought... perfect!! Well, i show up there and she was trying to upsell me with a screw back... for $850! So I said "i just want the push back with a flap, that we talked about over the phone, that you quoted $450 for". She wouldn't honor that quote, she said it would still be $850 because of the gold prices". Mind you, we just talked over the phone an hour ago from that time... I highly doubt gold shot up that high within an hour. I have done my research, i've called and been to many jewelers before showing up to Danson. For her to double the price, without even weighing the gold settings and backs on a scale, it was quite clear what she was trying to do. One big positive that came out of this though... is that i got my amazing earrings made, by my (now) amazing jeweler - ALFRED JEWELERS in Glen Rock! I got all the specs i wanted for $520. Yes, this is with the 14k white gold, basket setting and earring backs, that Danson was trying to charge me $850 for! The owner at Alfred jewelers actually weighed the gold right there before giving me the final price. For my peace of mind, he also put my diamonds under a microscope (in front of me), took pictures of what they call a "diamond fingerprint" both in the beginning, and when i picked up, so i can confirm that they're my exact same diamonds I'm taking home. I love my new studs. Sadly, Danson is just another opportunistic business that isn't thinking about a possible long term relationship with a new client.

Quick and fair. We sold some gold jewelry and they were helpful. We even went very close to closing…read moretime on a Friday afternoon and when we called to let them know we were coming, they waited for us and were kind enough to help us out. I'd do business with them again