We visited Pier 50 in Davis on Friday, September 18, less than two weeks after it opened. Our son had recently eaten there with friends and recommended it, so I took my husband for a date night.
I didn't realize beforehand that Pier 50 offered all-you-can-eat sushi. Once we understood the concept, we decided to try the full experience and chose the second-level green menu. The selection is extensive and the experience was fun, but the inconsistent food and service brought it to three stars overall.
We sat at the bar, where the employees didn't seem familiar enough with the drink menu to answer basic questions about how the drinks tasted. Reading the listed ingredients back to me wasn't helpful when I was asking which flavor was strongest. At a bar, I expect the staff to know the drinks or be willing to find someone who does.
Water service was also an issue. We had to request refills, and the guests beside us at the bar had to do the same. No one appeared to be monitoring the bar or noticing when customers needed something.
The soy sauce situation was especially surprising. None was available when our sashimi arrived, and when we asked for it, the employees seemed genuinely bewildered about where to find any. In a Japanese restaurant centered largely around sushi, soy sauce should be readily available, and every employee should at least know where it is kept. We had to wait for it before enjoying our sashimi.
My husband also saw three employees in restaurant shirts congregating in the restroom, talking and looking at their phones. Seeing employees hanging out there while customers were waiting for water, soy sauce, and basic attention came across as very unprofessional.
We never saw anyone who appeared to be managing the restaurant. No manager checked on us or seemed to be supervising the floor. I understand that employees are still learning during a soft opening, but that is exactly when visible, hands-on management is most important. The employees weren't outright unfriendly, and one became very pleasant once I initiated conversation, but the service overall lacked confidence, attentiveness, and organization.
The food ranged from very good to disappointing. We enjoyed the tender bulgogi and flavorful chicken karaage, although one piece was burned. The small shrimp tempura was good, and we also enjoyed the ahi, tuna roll, and especially the octopus sashimi. The tuna roll was generously filled with tuna without being overloaded with avocado or mayonnaise.
Other items missed the mark. The udon noodles needed more cooking, and the rice was especially disappointing. My husband strongly disliked the texture of the yuzu yellowtail, and the mayo-heavy Volcano dish was easily our least favorite. The sashimi was decent overall, but some of it didn't taste as fresh or high-quality as sashimi we have purchased elsewhere.
Dessert ended the meal on a better note. The mango dessert was delicious, and the sherbet was one of my favorite things we tried. I was disappointed that certain desserts were limited to one per person under the all-you-can-eat plan, although I understand limits on more expensive items such as mochi ice cream.
Paying was slightly awkward because the employee continued holding the payment terminal while I selected the tip. Customers should be handed the machine and given a little privacy to review the bill and choose a tip without feeling watched or rushed.
I appreciated that the receipt clearly itemized everything we ordered. It didn't show the individual à la carte prices, but we had photographed the menu and compared the prices ourselves afterward. We ordered enough that the green-tier price was less than we would have paid à la carte, so the all-you-can-eat option worked for us. However, we ordered quite a lot. If you have a smaller appetite or only want a few items, I recommend doing the math because à la carte may be the better value.
Despite the issues, Pier 50 has potential and would be fun with a group that enjoys Japanese food and wants to share a variety of dishes. We would consider returning after the restaurant has had more time to train its staff and work through its soft-opening problems. For now, it is a fun concept with an extensive menu and several genuinely good dishes, but the service, consistency, and overall execution still need work. read more