We made an appointment for 1:30. We watched two food deliveries occur, it was clearly lunch time. I asked at 1:50 how many appointments were ahead of us. The secretary found a tech who saw us at 2:25. We continued to wait with our cat, listening to other cats protest thier treatment, until the vet came into the room, at 1:55. She hardly acknowledged how long she made us wait. We paid the bill, at the end of the appointment, we did not make them wait to get paid. This is not the best choice of care. I can see 20 minutes late, not 55. Find a better veterinary option, one that cares for you and your animal. read more

Absolutely disgusting behavior. This clinic is listed as urgent care. My 15 year old dog fell off the sofa and hurt his arm and side. I called this vet at 6:25 to let them know we were on our way. This receptionist had the audacity in a condescending manner to let me know that they were seeing their last patient now and were leaving. At 6:25!! Their office is open until 8pm. When I said that she again whined in my ear that they weren't a 24 hour clinic and I would need to go to Middletown. AGAIN I mentioned that their website says their hours are until 8pm and she doubled down and said not only are they closing shortly but they wouldn't see him for an X-ray anyway, they aren't an urgent care and an X-ray requires an urgent care clinic. Since when are you not urgent care?! I asked her to please check with the vet, I was trying to avoid going to central because I had to put my 17 year old dog down there New Year's Eve and last Wednesday I had to put her 16 year old best friend down there. Her tone didn't change, there was no compassion and she whined again that they were seeing their last patient at 6:30 and leaving. SHAME ON YOU. You're an urgent clinic. I'm sorry you wanted to go home early tonight and my senior dog hurting himself was an inconvenience to you. DO BETTER read more

Pieper Veterinary - I called at 6:25. The official hours are open until 8pm - Veterinarians Near Me - Madison, Connecticut

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Had to make a trip to Pieper's Urgent Care today with my pup since his regular vet wasn't open. The staff was so good with Teddy and the place was clean. They took great care of him and explained everything to me. Really friendly staff. Good hours and open 7 days a week. read more

Pieper Veterinary - Veterinarians Near Me - Madison, Connecticut

Sadly, I brought my senior kitty, Lucy in for end of life care. Everyone was so empathetic and considerate to me and my baby Lucy. I know it's not easy on them either, and I'm forever grateful that they helped my sweet baby pass over the rainbow bridge peacefully. To the staff -- I appreciate all that you do to help furbabies & parents who walk through your door. Thank you again for the time, care and kindness you showed us. read more

Amazing service, front desk even better. It was quick and easy. They made sure Asher was treated well. Also they Made me feel comfortable while Asher was in treatment. read more

Pieper Veterinary - Asher couldn't be any more happy to feel better and enjoy his time outside - Veterinarians Near Me - Madison, Connecticut

The Vet Tech and Doctor were awesome. We just moved into the area and had a small urgent need for our Maltese. It was handled with care and we will be back--gentle care of our dog. The vet tech and doctor were awesome. read more

Thank you for seeing my cat and getting him back to his beautiful self! My sweet scaredy boy is doing better already. The attentive staff actually cares about my cat. They didn't just treat me like a callous transaction like others have. read more

I know it's a busy practice, and I was so lucky you were able to take us as clients. Last year, when Karl was ill, my old vet refused to see him, refused to give us an appointment, after being clients for 30 years. I made an appointment with you, and you saw us that very day. I feel our pets are very well taken care of when we come to our appointments. Thank you so much. (I still owe a cranberry cake!) YOU REALLY CARE ABOUT ME! AND MY PETS! And it shows. I never worry that we're just another cat coming and you'll just push us through. You treat each pet like it's your own. Thank you. read more

Pieper Veterinary - Sylvia, and Morty, konked out on the sofa. Sylvia is one year old, Morty, the old guy, is 13. Both taken very good care of by Dr. Garner. - Veterinarians Near Me - Madison, Connecticut

I was very happy with my visit for an urgent issue with our dog. We are new to the area and I really appreciated being able to get in quickly. The doctor was compassionate around difficult decisions about our dog. read more

I needed to bring my dog in for an emergency visit. I called ahead and the staff was waiting for us when we arrived. Everyone (I interacted with three people) was professional and compassionate. Fortunately, there were no other patients and we were able to be seen immediately. All of the staff showed so much care. Dr. Johnson gave me clear instructions for aftercare and what to watch for, and was reassuring that his prognosis was good. Even when we left the technician gave me a blanket and puppy pads for my dog to lay on and helped me to get him into the car. read more

Dr. Hammond is wonderful as is the staff I have spoken with, nurses and other doctors. Dr. Hammond's easy manner and sense of humor. This place is awesome. Our dog needed brain surgery and was having seizures. We had just moved back to CT. This place is amazing read more

We were visiting Connecticut this past weekend, when my dog (Marty) received an injury while on an escalator. Lesson learned... We called ahead to make sure they were open and they knew we would be coming soon. The receptionist met us curbside and took Marty straight in to see the doctor. By the time I got inside, Marty was already in the back being worked on. I was covered in blood and the receptionist provided towels and offered me a room to clean up in. Dr. Holdmeyer placed a tourniquet around his leg to stop the bleeding, cleaned the wound, stitched and bandages him up. Marty has two broken nails and a cut on his toe pad. We were lucky it wasn't worse. Jess was amazing with Marty! She was calm, efficient and always communicated to us Marty's status. Dr. Holdmeyer, Jess, Tracey and the rest of the team did a fantastic job! I cannot thank them enough for taking such good care of my baby boy! read more

Pieper Veterinary - Resting up! - Veterinarians Near Me - Madison, Connecticut

We've used Pieper a few times for difficult circumstances, and have always appreciated the kindness and thoroughness of everyone we've encountered. the friendliness read more

My kitten was seen Friday at the urgent care for stomach issues. He was prescribed two different medications, a probiotic for five days and an antibiotic twice a day for a week. This morning, we realized that there were only enough doses for two more of the antibiotic. We called urgent care to clarify if we received the wrong dosage or were given the wrong directions. The receptionist proceeded to tell my boyfriend that he was overdosing our kitten and that they had give us more than enough medication. Meanwhile, they had only given us 7 doses (enough for three and a half days not all 7 day). Upon calling back, they allowed us to pick up more of the antibiotic. However, they never apologized or admitted that it was their fault that our kitten wasn't provided the correct amount of medication. Not only was this a scary situation as our kitten hasn't been feeling well, but infuriating since we were blamed for something that wasn't our fault. We will never be coming back to any of the Pieper Vets considering our treatment while at the urgent care and over the phone today. read more

We brought our geriatric cat in due to emergency illness and everyone at Pieper was professional, kind and thoughtful. A terrific place to bring your furred family. read more

I was very pleased with the service and professionalism at Pieper Veterinary, especially as it was on off-hours and at the last minute. The ease of scheduling and conducting the appointment were a pleasant surprise. read more

Very impressed. Service terrific with everyone nice, responsive and prompt. Loved Dr. Pieper: knows her stuff, keeps up on the science, explains things well. Gives the options and the risks. Will be recommending to others and returning. professional and knowledgeable and respectful of client's time read more

I have been familiar with Pieper Veterinary's excellent reputation for many years. I'm a dog rescue volunteer, and have referred many adopters to Pieper. I am most impressed with the knowledge and kindness of your doctors, techs and staff, the ability to have my dog seen quickly and diagnosed (with clear explanations to me), and the cleanliness of your facility. read more

The are Angel's I brought my dog in for a late night visit ended up taking care of something I was worried about. Very professional and reasonable pricing considering. I just cant thank enough, and they followed up the following day. Thank again Pieper Vet Madison CT. read more

The services at Pieper are excellent and that's why I keep coming back. I trust the care and advice of the doctors. Phone wait times, even if you press the button for Emergency needs, are up to a half an hour. That can be very exasperating when you believe your pet is experiencing a major problem. Wait times for service upon arrival is likewise very, very lengthy. When your pet is obviously having physical symptoms of an unknown origin, it's hard to wait several hours for assistance. Sometimes, upon arrival at the parking space at the clinic it takes a long time to reach someone on the phone just to check in. I'm sure it's because it's busy, but then perhaps staffing should be considered? Not sure. The wait times is probably the #1 problem and frustration I have with an otherwise well-run hospital with a talented staff of caring professionals. I feel that I can rely on the advice of the veterinarians and that their care is the right care for my pet's issue. read more

I would highly recommend taking your dog or cat here. We had an emergency situation and needed all 3 of our dogs at the same time treated for ingesting poison.Dr. chris liguore and the vet tech were amazing. They were kind, caring, took the time to make sure we understood everything, even my dogs left happy not traumatized and that says a lot. I also was shocked at how inexpensive it was for all 3 dogs care and medication. Thank you Dr. Liquore read more