The place looked nice on the outside, but when I walked in, I felt like I was walking into a…read moreLonghorn Steakhouse. The decor was very strange for a medical facility. The girl at the front desk acted like she was doing me a favor by talking to me. She was not very friendly to say the least. The only really good experience was with the nurse who took my vitals and tested me for the flu and strep. She was very professional and friendly. She explained that they didn't have a exam room open at the moment so she would get everything ready for me in the meantime. I thought it was strange that they wouldn' t have an exam room considering I had made an appointment and checked in online but whatever. Soon after she finished, they had a room open up, so I went in there and waited for the doctor. As I waited I looked around and was disgusted by the condition of the room. The floors looked like they had not been swept or mopped in at least a week. Once again the western theme was carried over into the exam rooms. I realize this is Lagrange Ga, but come on. My dog's veterinarian has a cleaner and more sanitary exam room. Finally, I saw the doctor for about 1 minute total. It was just long enough for him to tell me that I had tested positive for the flu. Given the sanitary state of the clinic, I am really doubting this. Also, within a day I was feeling better. I think he spent more time telling me how to get from exam room to the exit (which was 2 turns in a short hallway). I wanted to tell him " thank you captain obvious". I think next time I will just make the trip back to Carrollton where they have more than one walk up clinic, and it doesn't look like a throwback to the wild west dirt floor and all.

Worst experience I've ever had. Will NEVER return. Nurses are great but the dr is a complete…read morequack!! Made an appointment and am still waiting 1 1/2 hour later.

Always good experience. Never too long a wait and are always kind and considerate. They take good…read morecare of you.

They provide minimal care and have long wait times. Recieved ridiculous bill that did not reflect…read morethe quality of care recieved. If you go here for anything be prepared for them to try and charge you for whatever they want, even if you have good insurance

This was the most seamless process. The office was clean and the staff was friendly. The whole…read moreprocess took less than 30 minutes.

Very nice/clean facility. Almost no wait to be seen. Very friendly staff. Convenient location.read more

my previous visits were great. They weren't busy today, but they really didn't have time for me…read moreeither. Quality of care was very lacking. I would suggest Peachtree urgent care, they are very helpful. The reason I choose this facility was my previous incredible experience. This time was my last time though. Worst experience at a healthcare facility ever. They should refund my money Because now I have to go somewhere else. Do not waste time at this immediate care.

Went in on Christmas Day with my daughter who is one, she would not stop screaming the whole day…read more.. They said they couldn't help me because they closed in 10 minutes. They said they were at full capacity, but there was literally no cars in the parking lot. All they had to do was look in her ears and tell me if she had an ear infection. I get that it was late in the day, I did not intend to go in that late, but she was already there, and they could've just looked in her ears.

I have been admitted to over 12 hospitals around the country and without question WellStar West…read moreGeorgia in LaGrange is far superior to any of them. No matter what staff it is they are highly professional very friendly very compassionate intelligent and their number one goal is caring for the patient and it is obvious. I could not recommend this Hospital anymore than I do sincerely, if there was one Hospital in the country to be a training Hospital- WellStar West Georgia should be it. I have been admitted to West Georgia WellStar four times for serious heart attacks and each time I leave it...it is always in excellent condition. A+

This is a great facility that truly cares about each patient. This is facility that I chose to…read moreprovide all care for my family.

Black girl wearing a mask working the front desk between 5pm and 6pm is extremely rude and has no…read morebusiness being the first person anyone talks to when they are sick. She was legitimately awful and standoffish towards me for no reason. I will never be back to this establishment and will tell everyone i know never to go here. I also opted not to get my meds from this location just because i couldn't possibly support such an awful person. DO NOT GO HERE!

Was there yesterday morning with a broken bone in my wrist. The doctor, John, was attentive and…read morethorough. I left with a splint but nothing for the pain I was having. He assured me two 500mg Tylenol would do it. Well it did not & after calling the office twice today I was told they could not electronically issue the prescription. Seriously??? I was told to go to the ER

Wow ... the staff here was really great. My husband and I were searching for a facility to get an…read moreimmunization but without luck locally. Most facilities weren't even answering their phones. I heard about Mainstreet from a friend in Mobile, AL so I tried the locations nearest me. The Valley location was extremely accommodating and respectful. The receptionist was very kind and helpful. Often at walk in clinics, the front line person is on the rude side - but not here. We only saw the nurse this day, and she was thorough and efficient. She took the time to answer all of our questions and got us out in a timely manner. This location is probably 30 miles from our home, but I would definitely return here if I needed Urgent Care,

Main Street in Valley has been my go-to for sinus or flu like illnesses and have gotten excellent…read morecare in the past but today was a different story.They forgot to give results of the swabs so I had to track them down to find out after 45 minutes. I was the only patient being seen. The xray machine didn't have a charge so I waited over an hour but no one told me about it and they didn't know how long it would take to charge. I even asked if I could come back later after it had charged but she said I would have to pay again. Mikya, the NP was so rude there is NO WAY I would trust her evaluation or let her prescribe medication! Do better Main Street...