For the second time, we had a clogged drain in the kitchen sink. We had used liquid Drano a month…read moreago when this happened and it worked. But when it came back clogged again and didn't drain at all, I decided it was time to call a plumber. Luckily, I called plum Doctor Who we had used before and they came out that morning. Matthew did a spectacular job, we couldn't be happier. I highly recommend the plum doctor.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

I had a dripping hose bib and couldn't unscrew the valve. I found Plumbing Express on Yelp and…read moredecided to give them a call. A plumber was available that afternoon, so I was happy to take the appointment. The technician (Mark C.) arrived promptly and assessed the situation. He also concluded the valve needed replaced. He offered a couple options ("better" and "best") and I made my choice. He did the work professionally, and took care to tack up some plastic to protect my walls near the service area. A short time later with the work completed, he reviewed it with me to make sure I was satisfied - I was. This wasn't the most complicated repair, but access to the plumbing was tight and I needed an experienced technician to just solve it. Marc from Plumbing Express did just that.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

We cannot say enough wonderful things about Cameron! He truly went above and beyond to come out to…read moreour home the same day to help us resolve an issue with our sink, and we are so grateful. Not only was he incredibly knowledgeable and professional, but he was also kind, patient, and thorough. He took the time to answer all of our questions, explain everything in a way that was easy to understand, and even walk us through things we could do ourselves in the future to prevent similar issues. We really appreciated that he cared about helping us understand everything rather than simply fixing the problem and leaving. It's not often you come across someone who provides this level of service and truly cares about their customers. We would recommend Plumb Medic to absolutely anyone and will certainly be recommending them to all of our friends and family. Thank you again, Cameron, for such an outstanding experience!

I called two plumbers to come out to diagnose a few issues we were having. Cameron figured it out…read morein 5 minutes while the other plumber took an hour. Cameron's pricing was competitive and we went with him. He and his partner did a great job installing a new hot water heater including check valves, recirculating pump and pressure reducing valve. Everything works better than when we moved in three years ago.

Guy did a good job it was a very good experience. Took care of the problem With a clog in my sink.read more

This is the company you need to hire for your plumbing problems. Called 8/3, Franchesa sent Jerimy…read moreout in 20 minutes to ascertain my problem - water line break from the street to my home. The next day Andy, Shawn, Curtis and Bobby showed up...got the problem fixed. I would like to say thank you to the owner of the company, Jay Akers, who bent over backward to accommodate my requests Diane S.

The wife got concerned enough to call Atlantis Plumbing about a low flow toilet that only clogs…read morewhen company uses that bathroom. Company was coming that day for a week. She called at 8:30 am. I'm expecting no one will be available until after our company is here but they said they would be out by 10:00 AM. Butch called about 9:30 to confirm and he and is crew were here and gone in 30 minutes. Butch listened to the history of the two backups, toured the house to look at all the evidence including piping and pictures of my drain system. He concluded that they needed to pull the toilet, put a camera down the drain and inspect for blockage. The camera may have knocked off the blockage. They did not find anything, which is OK by me. We learned it is probably due to the paper we use, quilted, plus a few feet of horizontal drain. This is a low flow toilet. Fast forward and after company for a week, new unquilted paper in that bath; no blockage. Some might conclude this was a wasted visit but just remember "happy wife, happy life".

I just moved across the country with my family and on day 6 in our new home a septic tank (we…read moredidn't even know existed) backed up into our basement. I called Atlantis and within an hour they sent Tony out and he crushed it!!! Tony diagnosed the problem and had it all fixed right away. He went above and beyond and stayed well past normal business hours to help us out. Will definitely be using this company and Tony again!

I had to have all the pipes in my house replaced. KL Plumbing did an excellent job for me. They…read morewere always on time, they were very neat, they knew exactly what they were doing. Konstantin was able to answer all my plumbing questions and make several recommendations to improve my plumbing needs. Their price for the job was competitive with the other companies that i called. I would use KL Plumbing again and recommend them to others.

At first, Konstantin's response time was great. He offered the convenience and affordability of…read morebeing able to text pics directly to him and get an idea of what work I needed and a loose estimate of the cost. He didn't charge for a quick visit to see the shower, and then gave me in-depth information about what I needed and what I could do without changing. He was professional and knowledgeable and friendly. The 4 stars is only because once I tried to schedule to have the work done, I didn't get as quick a response and then he was a no-show for the actual appointment time. I had to contact him to find out what was happening and when he was coming as opposed to the other way around. In the end, though, he completed the work with no mess and no fuss, no "extra" expense added even though he checked the pressure in the house and made sure there wasn't more stuff causing the leaking. I do appreciate that he didn't try to upsell me the whole time. He seemed honest and worked efficiently. I'll be calling him in the future.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

Our home recently had a few things that has come up where we knew we needed some help with getting…read morethings fixed, tightened up, and possibly replaced. We had Blaine come out and help us with our issues, and he couldn't have been more friendly, professional, and knowledgeable. He took the time to explain what we were seeing, what caused the problems, what he was going to do, and show us what he was doing as he worked. I'm no handyman, nor do I feel confident with my plumbing skills- but I learned some good knowledge about my home and how to keep things running optimally and maintain value over time. I cannot stress enough how pleased we were that we had Blaine help us. These days you want to believe that you're getting good value for your investment. Thanks to Blaine and if you have a need, support this business and be happy with the results. Thanks Blaine and Majestic!

During the installation of the new gas line needed for my pool heater, the last pipe was installed…read moreincorrectly and that caused the main control valve on the pool heater to break. Their manager came to the site and reviewed the installation but left without any indication on what they would do. I had the valve replaced by the pool company. They have refused to pay for the valve and not come back to complete their work. In the previous three years I have used the company with bills exceeding $15,000. Maybe the change in ownership by individuals from New Zealand have changed the company.

Best plumbers ever! They came the same day, fixed an enormous issue, and had everything up and…read morerunning in just a couple of hours. I received a quote, photographs of the work done, Received a description of the plumber, who is coming and a little bit about them and their background. It was just pleasurable all the way around. I highly recommend!

They are definitely going to get your money. Do not use. Way over charged for the service and poor…read moreQuality Service.