I have been comming here for a long time. I bring three diff cars. They do an okay job for the price, I usually finish it off at home. I must have came on a bad day because they charged me a large vehicle charge on my Honda Accord (WTH?). The manager was rude on the sly when justifying it. I will not be coming here any more. Their loss. read more

Bad service i came at 11:30 after work and I had cash and they told me to come back to the window in 10 minutes... this is not the first time. They are also rude....like dam I want to get home fast im exhausted read more

The customer service here sucks. Everyone seems to not want to be here. Also it would have been nice to tell me in the from the start that to get the advertised price you have to be a member of their car wash club or at least they should have asked me if I wanted to become a member before paying. It was only a $2 difference but that is not the point. It's a shame because I live 5 minutes away and I would have made this my regular car wash. I'll be more than glad to drive a few extra minutes for better customer service and honest people. read more

Best car wash in town! I've been bringing my car to get washed and waxed here for a while now due to the awesome service and great value. Its conveniently located a couple miles from my work. I usually hold off from getting a car wash near my home (where it's twice the price) and come here on Wednesdays for "Ladies discount day" to get a couple bucks knocked off from the original car wash prices. Conveniently located at the Shell gas station adjacent to the Walmart and Lowe's shopping center on the corner of Paramount and Washington Blvd. It's definitely a great deal and my car leaves looking clean and shiny every time! read more

My car was cleaned and I was happy with how it looked. However money was stolen out of my ash tray that's kind of hidden. It was only $5 but still, that could have been their tip. I didn't say anything because how was I supposed to prove that they have MY $5 bill. I'm sure their pockets are full on $5 bills. Plus the only proof I have is that I know it was there before and checked right after. Never will come here again read more

If this car wash believes in customer service, it is only as far as profits go. During my service they broke my windshield which is a very large crack on the side extending outward about a foot long! When I approached an employee, he told me the person that could have been responsible for it had already left (sounds shady right?) and told me to come back the morning after to speak to the manager. I took down information and left, and in the morning I came back with my boyfriend thinking that I will be met with a reasonable and understanding manager, but this was not the case at all. He immediately told me he refused to compensate for the damage and that "we are not responsible for windshield damages. There is a sign outside." and he was aggressive, cocky, and hostile. I was in sheer disbelief. We even looked outside and the sign in NO WAY states that they are not responsible for windshield damages. It acknowledges items left in the car, but nothing about windshields (we looked at the sign after the whole ordeal, and he had the nerve to come to us and shout at us to leave because we are "trespassing"?!). The manager refused to talk to me reasonably and kept rudely shushing my boyfriend. The situation got so overwhelming that at one point he was yelling at us to leave the store and was physically slamming the door on my boyfriend's foot. My boyfriend at one point told him that he lost our business and the manager replied with "Good! I'm glad!" and laughed at us! This to me is not what customer service is! The damage to my windshield is $140, money that I do not have to make repairs, but little compared to what he has caused me emotionally. I already gave a complaint to the Shell corporate office and it turns out that the car wash is independently owned. All I can do is wait for their response and hope for the best. I am never coming here again. read more

I been coming here for years. 100% happy if I find something wasn't done how I like it they fix it asap and trusts me when it comes to my cars am super picky. They had a bad careless manger but his long gone so glad he is best decision this car wash made. I like Hector the best all the guys are good but Hector goes the extra mile. Its a busy car wash so b ready to wait but u will be happy. read more

First of all the wash is expensive , they don't even wash correctly. I got the gold package and I had black stains on my carpet , on my white car and stains on my window. Not worth the $15. Second , the guy washing my car took money I had where the sodas go I had a few bucks and change. I didn't even notice he took it until I left or else I wouldn't have tipped him. That was very uncalled for so watch out for your change. Thieves !! read more

They do a great job with my car. I will definitely make the drive every time. It takes a little long but worth it!

I used to come here often. Came today...2hrs for a car wash on a weekday. There was only 5 cars in front of me. Don't know what to say.

Friendly service but really long lines. Do not recommend coming here if you're in a rush.

Took my car in to get washed. One car was ahead of me. Waited over an hour to get my car. Will not be coming here again. Vert very slow.

Cash wash sucks, they leave dirt on your car even on a custom wash... It's a rip off don't even try to wash your car here, they steal merchandise inside your car too. I got my money stolen read more

Place use to be a good place to get a car wash and now it's a total dump. I paid at 2:56 and it is now 3:40 and my car is still sitting in the wash line. All the employees are dragging their feet around moving slow motion as if they aren't being paid for their time and tipped for their service. read more

This place is horrible I've been here 2 times thinking the 2nd time would be better but it wasn't I asked for the platinum wash and asked if they could this time actually clean the inside of the car no matter what the extra charge was and it was like I was talking to the wind because none of it was clean same as it was when I got there and to top it off the guy who cleaned my car decides to leave hand prints on my front and back window what kind of "car wash" place is this if you Expect to get a good wash don't come here . read more

Pico Rivera Shell - Hand prints on my Windows - Gas Stations Near Me - Pico Rivera, California

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Dont come here for car wash! This is my third time here due to the convenience of the proximity to my other errands. Each time the wait has been an hour and a half or more...damm! Not so convenient after all. Thought my first experience was due to a day on a weekend, it's a Wednesday for Peet sake! Not coming back! read more

Very bad place to get a carwash! Even during the week !?? Like really theres only 4 cars getting washed and still had to wait 1 hr 30 mins! Waste of time! Still did a bad job! Never agin sorry! read more

Extremely disappointed with this place. I don't know if they changed ownership or if they just didn't care. Took my vehicle and my wife's for a wash and both vehicles are more dirtier than how we originally had them. Our windows look like thy never bothered to clean them. The inside of both vehicles still had the same dirt as well as the seats like they didn't even bother to vacuum. My cup holder inside my truck still had the same stains. The inside part of the trunk still had dirt. They were not even busy when we got there because they took both our cars right away. My wife called to complain and they said they would have the manager calls us back it's almost end of the day and have not heard back from them, yet they didn't have any trouble taking our $60 not including tip for both vehicles . Never coming again. Our kids would have done a better job than them. read more

Zero stars... So my boyfriend and I decided to go get our cars washed at this car wash. He pulls in first and I pull behind him and then one of the guys instructed my boyfriend to move to a different line and they didnt tell me anything so I stayed. Then about 5 people came pulled in the lane behind my boyfriend and started helping them. Mind you I had my windows open and my car door open so they could see me.. So I started getting mad that no one was helping me so I got out and walked up to one of the guys that worked there and told him my story that I was here before everyone and he told me that the line was over there and said I had to get in that line. So I had to get in the back of the line even though I was there way before everyone?!?!?!?!?? He said yes because that's where the line was and he said no one told me to get in that line. The manager should exercise his customer service along with himself. read more

I went to the Pico Rivera car wash and instead of getting a car wash I got my wallet stolen. Filed a police report but all the policeman could do was take the report since I could not prove without a doubt the person who took it. I hope Karma is not as lenient. Some people suck especially those who are older then 30 years old and haven't developed better morals. I guess some people will always be ghetto. Quote of the day: Make yourself an honest man, and then you may be sure that there is one less scoundrel in the world. Thomas Carlyle. read more

Good prices. Friendly service. Plenty of while you wait seating on the outside. Some A/C seating on the inside. I will definitely be returning for future car washes and waxes. read more

Great service and value I recommend Tyrone for the car wash He is by far the best car wash attendant there...

I been comming to this gas station since they open, my experiece is been great but I had a really bad experience with the manager because of a carwash, to make it short he scream at me like crazy, telling me get out of my store I dont want to see you here anymore at first I thought he was the owner but I ask around and he is just the manager on my opining he supposed to help out customers with any problems on the stores but I think he doesn't have the attitude to be a manager, since then I never been there thats my story. read more

I've been coming to this car wash for years, and usually get a decent job done. The workers who detail it are usually pretty friendly and do a good job. However yesterday I went in, made sure my windows were up and walked away. When they handed me my keys the back right passenger window was down. When I tried putting it up it wouldn't roll up. I asked the guy who had cleaned it why was it down, and he called out Hilmi Zein, who is the general manager. Mr.Zein was extremely rude even walking towards me. He said that my window was down when I turned in my truck, and that they couldn't roll it back up so he had to put a plastic over it so the water wouldn't get in. I told him, that my window was up when I arrived so why, and who put it down? All 4 of my windows worked also. Mr.Zein kept interrupting me and being real sarcastic while speaking to me. He said that he watched the video of me driving and leaving my car with my window down. When I asked to see the video he laughed and said he could not do that. I asked why was he able to watch it, and why couldn't I? he just said he couldn't and that he was not responsible. I asked him why did they rolled my window down, and he kept smirking and telling me that he was not responsible. It's sad to see business like this with such bad management. Mr. Hilmi Zein is an extremely rude person that should not be running a business at all. read more

I have been coming to this Carwash for years now never had a problem here until yesterday, I was in a rush to leave to be at work on time when I arrived to work I noticed my car was scratched. I immediately Called them and spoke to the owner and of course he would say he wasn't responsible because I left. I took my car in to show them and they tried to buff it out my paint was actually chipped. The owner is really rude and his assistant manager Gloria said what I though they would , it probably happened elsewhere, I was so upset. She told me herself that she knows I go there often and that I'm a regular but there's nothing they could do about it just goes to show that they will never own up to anything they where in the wrong for. So to get to the bottom of the point be careful with your car there because they will not be responsible even if there at fault!!!! I ran in to one of there old workers which was crazy right after I left, the person said the owner won't be responsible that he'll do anything to get out of it!!! Never will I go there again!!!!!! read more

worst service ever!!! my wife took my new car to get washed and they scratched it up by the driver side door when she brought it to the attention of management the manager completely disregarded her claim not willing to listen to her at all he was rude and disrespectful and to top it all off he finally had the nerve to kick her out and told her never to come back again. i placed a call to their corporate office and filed a complaint. the manager there who was a jerk is named Himly and is fat and bald with a goatee if you happen to go look out for him read more