Really just unprofessional and careless. I went in for an inspection on my Jeep. When I got it back…read morethe mess from the old sticker was just left where it fell. There were scrapes on my windshield and the old sticker not all the way removed. See pictures. I noticed the scrape on my rear bumper after I got home. After reading some reviews about damage being done and then them saying it was already there I decided to suck it up and move on. My rear bumper was replaced in 2018 from an accident and I know that scrape was not there previously. Hopefully I can save someone else the headache. If you don't want your property treated like this I would suggest taking your vehicle elsewhere.

I used to buy used cars here when I was first starting out in life. I would get my cars fixed here…read moreand now I refer my adult kids to come here. Avenue Auto has always been good to me and my family and I would recommend them to anyone!

I called Remington and he arrived on time and made my car look perfect again. I will call again if…read morei have a ding or hail dent!! He did a great job i would recommend him to everyone.

Purchased a Jeep for my wife. Took it to Todd's. Great customer service. Could not have been any…read morebetter. TJ assisted me in selecting a wheel/tire package w/ a 2.5 lift kit. I would highly recommend Todd's. Vehicle rides great. My wife loves it!

Honest, trustworthy, fast and reliable service! Before…read morearriving here we had stopped at a different mechanic who had told us that we needed a new tire and referred us to this place. When we got here, they told us we didn't need a new tire and just fixed it for us! THANK YOU SO MUCH GUYS!!! EXCELLENT CUSTOMER SERVICE!!!!

Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

Great service every time I have taken my Lincoln in for service or to fix a problem…read more The Staff are very friendly. And get a shuttle ride to and from the dealership.

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

Quick and polite. They asked me questions and did a good job at a fair price. Can't ask for more…read morethan that.

The best oil change in town. Probably not the cheapest, but in my opinion definitely the best. The…read moremanager or franchiser is very kind and always educates you on what they're doing to your vehicle. Honest, quick and good value.

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

I needed some work on a crossmember. They did such a professional job and charged me $$$Hundreds…read moreless than what I feared. The owner has been in business there for a long time and I always appreciate their customer service.

I took my fiancés truck there to get a tire balance and aligned. They told me I needed a new tire…read morerod and it was going to be over 700 dollars. I felt like they were scamming me as they didn't even pull the truck into a bay to analyze it. I was born at night but not last night. I took his truck over to the dodge dealership and they told me everything on the truck especially the tire rod was perfect. As a woman it's hard to go into a shop and trust what the mechanics are telling you as they tend to lie all the time. I was also charged 63 dollars for this "assessment" that took less than 15 min. (Dodge dealership had it for 2 hours and didn't charge me a dime) I would not send a family member or friend here ever.