I have done business with this shop 3 times so far this year, after making the mistake of trusting…read more1800 last year to find me a serviceable florist. When I logged on to yelp to write a review, I could not believe that the average rating for Rebecca's was 2 stars. I had to check literally 3 times to make sure that I had the right Rebecca's. Unfortunately for the good people of Franklin, their experiences with this local flower mart have not been nearly as pleasant as mine. After receiving, without question, the worst flower experience of my entire life thanks to 1800-flowers, I decided to simply find a local florist and do business with them myself. It was my grandmother's 85th birthday this year (God rest her soul), so after finding Rebecca's website and reviewing their merchandise, I ordered one of their orchid plants, and wrote a note that implored them to take good care of my order. The result was better than I imagined, a gorgeous and full orchid plant that bloomed all year long and helped make my grandmother's final birthday a happy one. Next, I ordered from them a nice dish garden plant for mother's day, which exceeded my expectations and is still thriving to this day! Finally, I decided to call them up for my Aunt's birthday. The ordering experience over the phone was the most efficient conversation I have ever had, in my life so far, calling a florist. They were on it, they were friendly, they made me feel like I was in capable hands. Also, every time I have ordered something, they have confirmed with my via email, and confirmed with my recipient through a text message so as to ensure perfect delivery. This place is great, and I highly recommend calling them up for flower business. Thank you Rebecca for being so reliable, helpful, and professional. Keep up the great work!

Poor customer service. The delivery person did not ring the bell, and must have purposely avoided…read moremy Ring camera as I had no notification ( when I reviewed the camera a person was never detected)and the floral arrangement was left on the porch chair in 90+ degree temperature. When I called the sender they informed me it was supposed to have been delivered on Saturday. was the recipient, I did receive an automated text asking how my delivery was, I advised the delivery person did not ring the bell, and it sat in the heat, they asked about redlivery and I let them know that would be appreciated. I never heard back from them.

Great experience! Easy ordering and flowers were delivered in a timely manner with delivery…read morenotification.

Wild Root Florist in Spring Hill, TN We received a bouquet…read morein honor of our loved one. The arrangement was stunning. 2'x2' in a large glass vase with pebble stones. The picture doesn't do it justice. The flowers were so fresh and the fragrance wafted through the whole first floor of our home. Absolutely beautiful. Delivery was hand to hand. Wild Root will not disappoint, highly recommend!

The flowers were beautiful and the delivery was on time. It was suppose to be a surprise delivery…read morebut, the recipient let me know they already knew they were getting them before they came. I called to let whoever answered the phone to explain what happened. Employee said it must have been the delivery driver and did not apologize and gave a don't care attitude. I asked if I could speak to a manager and she said they were not in. This is not my first time using Rheema Floral and had no issues with my previous orders, that's why I keep coming back. The lack of concern from this employee is why I'm leaving a review. Thank, Eli #6834511842

No communication regarding order or delivery time. My order still has not been delivered and I paid…read morefor delivery for 5/10. $11.99 delivery cost on top of cost of flowers. I have called numerous time no answer, emailed no response, even reached out to Bloomnation as they are partnered with them as a florist and they also unable to update on delivery status. They also called and emailed and no response. This is poor communication and customer service as it is now 630 cst Nashville time and still no delivery..Do better!! This order was an arrangement for my daughter, for mother's day. Disappointing to say the least! Update: Finally received response at 9pm that arrangement was delivered at 5pm but the arrangement looks nothing like what I paid for.. False advertising..buyers beware of this company!!

It is over 90 degress and the florist called prior to coming out to ensure the flowers do not sit…read moreoutside. A nice young lady delivered a beautiful and fresh flower flower arrangement and explained care instructions. My husband went into the store and ordered them and said the staff member was very helpful in selecting the arrangement! Great customer service!!!!

Great service. Had what I needed and was very helpful! Glad I stopped by. I will use them againread more

Unprofessional! Extremely disappointed! I had purchased a ticket to a wreath making class that the…read moreCandle Co. was hosting back in Oct. Unfortunately the class was canceled and I was offered a complimentary fall wreath for the inconvenience. Well I never received the wreath. I tried numerous times reaching out to Petals and Stems. I even had the Candle Co reach out to them. Finally Shawna, owner of Petals and Stems responded via email promising she would deliver a wreath that week. Well it was a bunch of empty promises because I never received a wreath or an apology. I wouldn't trust this florist for a major event if they can't hold up to small things like this.

A day brightener, indeed! I'm a fool for flowers, but especially when I am stuck inside for an…read moreindefinite amount of time! I was actually looking for some flowers for a co-worker and came across Petals and Stem in Nolensville. With current conditions, I didn't expect to see too many selections, but what I saw was incredibly affordable, unique and oh, so gorgeous! I saw the "Quarantine Arrangement" and, selfishly, just had to order them. They came in the next day and they are absolutely lovely. I adore anemones, and these are the stars of my arrangement! Huge fuchsia-purple beauties popping out from gargantuan taupy-pink tulips with sunflowers and alstroemeria nestled in between. I'm already planning to order another quarantine arrangement once this one is done! If I'm not spending the money on gas, I can spend it on flowers!

My wife received a beautiful bouquet of pink roses from the store six days ago for Mother's Day…read more Having been in the floral business for over 50 years our children were also raised in the business and no to always order early on a holiday for Best selection and prompt delivery. This was delivered four days before Mother's Day, from our Son & daughter & son in law which was just perfect. It's not just the day it's a day of remembering. As a Florist owner for over 50 years from fair Oaks California, I can say without a doubt this is one of the best Florists you will find in the Hendersonville Franklin Brentwood, Tennessee area. I can't wait to make a visit to this shop. 7 days ago & they look just as fresh as when they were delivered. Not sure how our daughter found the shop in Franklin since we are in Hendersonville, but I'm so glad she did.

Steve and his team do an incredible job providing absolutely gorgeous flowers for all occasions…read more You will not be disappointed!

I live out of state (CA) and sought out a florist that could provide flowers to my Mother for…read moreMother's Day. They listed 37055 as an area that they would service. Selected a beautiful array and gave all the pertinent information on the website. To my dismay, she didn't receive any flowers. Yes, they had cancelled them, and notified me by email (I don't look at my email every day). I called today to understand better "why" they didn't fulfill my order. He first asked WHY didn't I call a closer florist. I redirected his attention to my order with Holman. He then stated, "oh, she didn't get flowers and now you're mad at me." "We ONLY service hospitals and funeral homes." I stated, "you should put that on your website." He further stated, "she lives on the other side of town and they couldn't deliver them that day." UNBELIEVABLE!!!!! May 2021

An out of state friend sent me flowers thru 1-800 flowers that were delivered by the local Holman…read moreFlorist today. The flowers were delivered after 6:30 PM and while I was away. The florist left the fresh cut arrangement on my front porch and it was 83 degrees at the time! Who does that? Holman Florist does! I did receive a text at 6:37 advising that the flowers were left on my porch. I don't understand who would think this was the correct way to deliver fresh flowers. I have ordered from them before but after this experience I wouldn't ever think of ordering from them again. Flowers are expensive and now I cannot trust what they would deliver! I hope everyone in town sees how this florist treats their customers! It would break my friend's heart to know what Holman Florist has done!

They made me the most beautifulest arrangement on a cross at the very last minute, I highly…read morerecommend this company! So nice, caring, and compassionate to all your needs. Very helpful and accommodating! Good prices as well! Thank you so much!!

Oh my goodness I was so Blessed. It's always nerve wracking sending flowers to loved ones when you…read morecan not actually pick out the arrangement personally . I needed an arrangement of carnations for a dear friend that lives in Columbia , I live in Oregon. I called "Mums the Word" I'm so grateful I did! Cory answered the phone and from the first few words we spoke, I knew I had called the right florist .I told him what I was looking for, he listened to everything I said, then he made some suggestions and the order was set. He was caring and knowledgeable and made the whole transaction a breeze. The flowers were absolutely gorgeous, I was so happy and my friend absolutely loved them! . If you need some flowers do not hesitate to call "Mums the Word" you will be treated wonderfully and you will not be disappointed! Thanks again Cory!