9-February-2025 Today was my first visit to Zaby's on Rome…read moreHighway. I used my app to place my order for pick up. I arrived at the restaurant at 3:30pm, walked in, checked to see my name on the bag, and picked up my oder. I was then approached by a young female employee who detained me until I showed her my app confirmation on my phone for the order. I was in shock! This has never happened to me for an online order. I told her my phone was in the car but was happy to show her my drivers license, which I did. Now, I must admit, I was frustrated and a little short with her because this receipt checking crap really gets to me. While most people just give up their rights and adhere to this non-sense, it is a violation of ones liberty and freedom unless you are suspected and accused of a crime. Walmart has been sued over this practice hundreds of times. When the young lady said my drivers license wasn't good enough, I then got mad. While I didn't cuss or raise my voice, I told her that I was leaving and if she needed my receipt that bad she could follow me to my car. I calmly and slowly walked to my vehicle and purposely took my time entering. Lo and behold, I looked in my rearview and out comes a different young lady with a red iPhone in hand. She was video taping my license plate and me. She walked up to my door pushing her phone close to my face demanding I show her my receipt. At this point, I'm furious. I told her she was violating my rights and unless she was accusing me of a crime and calling the police I was leaving. I told her about Terry v. Ohio and the Supreme Court decision of 1967, I told her that she could get sued if she continued this practice. I then showed her my app confirmation and she told me if I did this again she would bar me from the store. I was now visibly angry and trembling on the inside as I calmly drove away. When I got home I immediately logged on the Zaxbys.com looking for a contact phone number. I did speak with customer service and explained what happened. Of course, they were polite and apologetic and promised to keep me informed on their "investigation". Time will tell. I can promise this to Zaxby's. I will never eat at your restaurant again. There are too many other options and this one event has ended thought of ever eating there again. All of this over an $11 sandwich meal. Unbelievable! This simple fact that I've taken time to post this, something I've never done before, should tell you how infuriating this event was today.

This Zaxbys has very disrespectful workers they do not respect their elders at all my grandmother…read moreasked for a cup of ice and the workers didn't want to give it and when they did they dropped it and laughed in her face.the food is always on point until workers have an attitude.the language is okay but the tone isn't at all and the workers at in the back cussing and it isn't work appropriate at all.

We love the pizza here and worth the drive from Rockmart…read more Pizza always has toppings and cheese

I can't believe this location has so few reviews and that they are all negative!…read moreWe order from here all the time and have never had a bad experience. Pizza is always perfect and with their specials we always get it at a good price. We always order ahead and it is usually ready more quickly than predicted. Don't believe the negative reviews. This is the best place for pizza in Polk County.

We've eaten here a few times, but I haven't written a review before. The 99 cent cheese slices they…read moreare offering on Mondays drew us in again! They call themselves New York Style pizza, but having grown up in NJ, I can say this isn't quite that. The slice isn't big enough, the crust is too crispy for "the fold" and it doesn't have grease pouring off it. But I don't expect cooks from Rockmart who have never had NY pizza to be able to replicate it. Regardless of what "style" of pizza this is, it is just darn good! Our service was prompt and attentive and the server was super sweet. Overall, a nice afternoon break for my husband and I.

Not sure what happened over the last 6 weeks but this location FELL OFF! This is not my 3rd try 2…read morewere burnt an not worth eating with like ZERO cheese on them. 1 I ate ish one I just handed back to them and went toi culver's. 3 Pizzas today even paid for not just the extra cheese bur BOUBLE and not even the not amount of cheese was on them. Het at least they were not burnt i guess.. SMH

I need some quick food for a group of my daughters friends. I was in a hurry so I figured I would…read moregrab some hot-n-ready pizzas. After waiting in the front for about 5 min as I watched one guy working and the others playing around, the lone worker was able to come help me. I ordered 4 pizzas and he informed me they didn't have any prepared and the wait would be 15 min. Defeats the whole purpose of sacrificing quality pizza, so I left and ordered pizza hut.

The service is amazing and the food is really yummy. I recommend the crazy sticks. The pretzel…read morepizza is the bomb and staff are amazing

Heard great things about downtown Cartersville location so thought we'd try this one…read more Garlic parm sauce was good, however we waited over 30 minutes (just two of us for wings/tenders) and our food was cold/ room temperature when we got it which we thought was odd. Don't mind the wait but we do when it feels like it may have just sat in the window for a while.. Noticed another couple beside us had the same issue.

We are frequent customers of this Jefferson's. Unfortunately, the experience has gone downhill…read morerapidly. The issues are not the responsibility of the hostesses or servers. They do a fabulous job in very difficult circumstances. The problems are due to the failures of management. The restaurant is extremely uncomfortable due to broken air conditioners. it is muggy, hot, and stuffy. This has been going on for several weeks. The only change has been the addition of a single fan on the floor in a corner. Tonight there were no paper towels on many of the tables and the other tables were close to running out. They had no paper towels in stock. This restaurant is 2 minutes from Walmart. Couldn't they buy some for the sake of their customers? They're selling wings! The food quality is erratic at best, but mostly poor. For example, tonight our burgers were burnt, but the onion rings were undercooked. There was a shrimp in the curly fries and the mushrooms were intolerably spicy. There are frequent issues with grease enough to form puddles under the food. The kitchen is apparently unable to put out the meals in a timely fashion. it is common for customers to wait for anywhere from 30 minutes to an hour or more to receive their food. This is not the fault of the servers who do their best to support the customers. We do not recommend eating here.

It's my first time in Georgia and my 1st time at Monarcas restaurant…read more The host are very welcoming when walking into the restaurant, we were seated right away. I will definitely be coming back 5/5 stars !

Best wings in town!!!! The Quesabirria and the Monarca's nachos are to die for. I've got to where…read morethis place pulls me into its gravity every Friday. Great way to end the work week!

Just got home with my almost 12 dollar salad. Can not believe they would serve someone with the…read morecondition of the lettuce that was in my salad. 3/4 of the lettuce is uneditable. Had to use my OWN LETTUCE and could only use SOME of the toppings due to sitting on top of the disgusting lettuce I was served. Frustrating is an understatement to how I feel. Called and all I got was yes our lettuce is not what it used to be! They COULD CARE LESS. I WILL NEVER GO BACK

Zensational Salad was the Best as always!!! I wish they sold it all the time but no!!! The egg…read morerolls are awesome as well!!! I love this salad!!! Debbe/Rockmart, Ga

First there was no spoons or fork to eat your food and did not get our order correct, also tea…read moretasted old and had to pay 45 dollars this this poor Service

So when I got there the lady started taking my order and then stopped me in the middle of my order…read moreand waited for about 5 minutes till I could finish my order... then I get up to the window and waited for about 10-15 minutes to pay and the lady saw me sitting there she wasn't doing anything!!! Also when I was ordering I specifically told her no tomatoes or sour cream on some of the food I got and she got it wrong!!! She finally took my payment and was a little rude... I will not be coming back to kfc in Rockmart. Yall need to fire some people and hire better... I rather go somewhere else.