Went to the West Bend South location. Was looking to pick up 15 different items. 3 of them were not in stock. Not surprisingly all sale items. They no longer do raincheck and I was told one item was out of stock already yesterday. Also was told the would not be getting any more in before sale ends. These were not off the wall items. They were Johnsonville Grillers and breakfast sausage. read more

My wife and I stopped just before nine and only one traditional check out open. The cashier at the self check out lied to us and said only two employees were up front. My wife called Customer Service and got a female that slowly was working on a second check out. Poor customer service at this location. read more

It's hard to dress up this "Pig" past a certain extent (that line would have worked better if this was the Piggly Wiggly I was reviewing...), but categorically: Location: 3 out of 5 Marginally out of the way for me from the 3rd ward, but due to the fact that East Pointe has discrete hours, the 24-hour convenience that this location offers offsets that inconvenience. The parking lot is large, ample, and is shared by neighboring stores such as Jimmy Johns and a chain haircut place. Selection of produce: 4 out of 5 Maybe not as bad as other people make it out to seem, depending on what day and time of the week that you go. If you go early enough on a Sunday morning/early afternoon, you'll hit the sweet spot where the stock people are replenishing fruits and veggies, and that is your time to strike! The variety of apples is quasi mind boggling, and they likely have 95% of the produce that you'll ever need or run into in a cookbook, sans the hoity toity veggie/vegan ones that require you to use Level 5 pocket composted algae based rhizomes. In other words, you'll find chard (two varieties), fennel, root veggies, legumes, onions ("cellared" and "fresh"), tofu, salad kits, beets, parsnips, etc. Selection of meat/seafood products: 3 out of 5 Nothing here will blow your mind. It's not El Rey or Cermak where you'll find a boon of traditionally ethnic meat products/cuts, but you'll find what you need for eh, 75 - 80% of your meat needs. Notably, they don't carry any type of shank (lamb or beef) but again, that's not something that I use every single day. Ground meat, various cuts of steak, chicken, pork, etc. I don't understand how chicken pricing works, but last week I was able to find 10 pound bags of leg quarters at 49 cents a pound, which is basically a steal. The seafood selection is not quite as robust as say, Whole Foods or Metro Market, but you will be able to find fresh salmon (low bar, I know) as well as the frozen fillets that you almost expect to see in grocery stores these days, e.g., swai and tilapia. Willingness to help of staff: 4 out of 5 You know, I actually didn't encounter any negativity, snide remarks, or laziness from the staff at this store. Now, this doesn't mean that they were right or were able to help me out in the end, but I should note that the Sunday morning/afternoon staff are at least friendly and willing to take a look /ask others if they don't know the answer to something. FYI, this store doesn't appear to carry prepared pesto, but they do carry the herb paste in the produce section that you can just tailor to your own pesto recipe. Hot bar/salad bar/deli Items: 4 out of 5 Again, this might be restricted temporally (not temporarily), but Sunday mornings things look fresh, hot (if they need to be), and cold (if they need to be). The salad bar is usually in decent shape without cross contamination or food all over the counter, and if you're a fan of roasted or fried hot chicken, by golly they have them ready to go or imminently ready to go for you. Checkout efficiency: 3 out of 5 (depending on who it is) I rarely use the self checkout lanes anymore since the majority of what I purchase is produce and I don't have the time to memorize all of the codes I usually use (well, I do have the time, but if people there know it off the top of their heads, there's no real point, I guess), and it's always a game to see which person I should go to for my checkout needs. For example, there are some really good/quick cashiers who know ALL the codes to the produce, but they end up with the super slow pokes, e.g., "I forgot something, I have some coupons, I'm going to pay in pennies, I can't find my checkbook, etc." and there are some slower cashiers that attract all the guys with 1 or 2 items where there's no need to converse. The possibilities and permutations are mind boggling indeed!!! In other words, total crapshoot sometimes and once in awhile, I'm out of there lickity split, and other times, it's a slow slow process and I take it for what it is, which is that everyone regardless of gender, age, culture, slowness, etc. needs to eat and buy groceries, and I'm not more important than the next person in line when it comes to basic needs. Overall: 4 out of 5 Realistically, a 3.5 star review, but you could do quite worse for one of these larger chains and I do round up on reviews. As a note, they do have the bulk bins here with grains and candy, as well as a little section that's devoted to the Spanish speaking population. You'll find their starch items as well as some prepared sauces/marinades that are tasty! read more

at 11:35am on Wednesday 5/11/22 stopped to grab something for lunch. all open lanes had no less than 5 people in them and the self check out on the west side of the store had 15 people waiting in line. the four self checkouts on the other side were closed. Myself and 3 others left our groceries and walked out . We were walking past the courtesy counter and i told the lady that was leaning on the counter doing nothing that she was losing customers the lines are too long. There are 15 people at the self check out . Her response" WHAT DO YOU WANT ME TO DO ABOUT IT" -- Lets think for a minute -- courtesy counter - Anything but. Leaning on the counter doing nothing - Go to the other four Self checkouts and open them up or Check someone out yourself at the counter you were leaning on. I guess i am not a train professional like she is. My Money will be spent some ware else. read more

If you have a lot of time to chit chat. Nice place. Tried to get a pick n save card and got a smart ass answer to my question on how to do it. I'll shop "The Pig". read more

Since they've remodeled, many of the items we shop for have been removed. The selection is much less now and very disappointing. Not sure what they're going for there...many aisles of housewares, very dim lighting, eclectic aesthetic, illogical placement of items. Shopping there is now like a scavenger hunt through a maze after dark. On the plus side, the employees aren't as abrasive anymore. Maybe it's the constant overhead announcements that they have 'meetings' over in such and such area every hour. As far as what the store is like now, it's a copy cat of Metcalf's and Outpost (in design) with Walgreens and Target thrown in. All of this makes for a weird and inefficient shopping experience. We buy less there now and get the things we really like elsewhere. read more

I really like that this Pick n Save is open 24 hours. What I do not like about this place is that they do not have much of a variety of items. However, that is to be expected I guess for a larger store. read more

Clean store, pretty good produce, and has self-checkout scanners.

Lacking in staff, typical to find only two lanes open when it's extremely busy. Horrible organic produce selection & what they did have was wilted and slimy. read more

Updated review: much needed remodeling has helped a lot. Security in the lit seems to be having a good impact. The new deli and specialty sections are nice, but some of the selection is still lacking. read more

This review is not as much about this particular Pick n Save, which is actually in a pretty great location, but about Pick n Saves in general. I find the name to be pretty appropriate as you save only on minute things that you pick- maybe some kitchen sponges or cookies. Fruit can be pretty decent sometimes as well, but everything else- I would definitely hit up Aldi or Woodmans first. read more

This is the nearest grocery store to my home and I go out of my way to avoid this store. There is no such thing as a quick visit to this store. It is almost always understaffed and at night it is far worse. Their late shift employees try so hard to do everything they are expected to do but guess what? They have one cashier on duty and she is expected to do stocking and straighten up the the store. This speak volume about this companies lack of commitment to customer service. The freezers are not maintained very well especially the ice cream freezer. It all looks freezer burnt it has been like this for the entire summer. The bakery it boring don't even bother. If there is a sale you will be hard pressed to figure out how it works. Every time I try to use a coupon I am not sure what the problem but I am almost waiting for them to say the moon is in the wrong phrase. Meat and Sea Food For the price the quality should be better. I get better seafood at El Rey and the meet is better. Produce Over priced and messy The Floral department should just put most of the bouquets straight into the compost heap. read more

Ugh. Teenagers who need a reality check. Always packed. But good bakery and salad bar selection.

Store is ok as far as selection and customer service, but don't go here unless you like being panhandled. It has happened to me at least 6 times in the past 6 months. A few months ago I called the cops cuzz there was a young fat girl by the entrance holding a sign that said "hungry, please help." She looked like she was eating better than me! Plus a bunch of other stories I could tell but you know....It's usually young looking people who are strung out or who know that sometimes you can make more money panhandling than working, so I don't feel sorry for them. Today I called the store manager to complain and his excuse was "there's a lot of homeless people in the area." But I've never been panhandled in other areas of the city which are considered to be worse, so to me this means their security staff are sleeping on the job. Also the east entrance near the produce section smells like garbage for the last few years. read more

Most aggravating store ever! Unfortunately, they have the largest selection of merchandise in the area so I'm compelled to keep coming back. But geez, the foyer where the carts are stored is permanently filthy. Carts are filled with previous customers refuse and the floor is littered with junk. While the deli counter has a number machine, it is rarely used so people mill around jockeying for the best position to be served next. They always seem understaffed during busy times, so its especially frustrating when the deli girl has to step over to the chicken counter and help someone there and then gets roped into helping others wanting chicken while the folks wanting cold cuts wait. Grrrr. Since each and every employee has always been more than friendly and helpful, I can only blame the manager for not setting expectations higher. Today when my husband and I left the store, he in a P&S electric cart, me pushing a full cart...we were helped all the way to the car by two wonderful young P&S employees, Antonio and Artemis. I just called the store to compliment them for going above and beyond (unloading my cart right into my car!) but was put off again by the zany antics of the front desk. First, the phone rang no fewer than 20 times before it was answered. I like that they take care of counter customers first, but pick up and say I'll be with you shortly. When someone finally answered and breathlessly announced who she was I said I was calling to compliment some employees. Without bothering to listen, she said she'd transfer me to the manager. The hold music was loud enough to make my ears bleed, and guess what? I hung up after another dozen rings without an answer. What a place. read more

I was in a rush to get home due to a snow storm & was going past a Pick 'n Save & thought I would check it out. I get to the checkout & they do not honor any of their "sale" prices unless you are a member. If I wanted the posted prices I had to go to the desk & provide the store with my personal information. This store is already more expensive than Woodmans & I certainly won't be handing over my information so that a store will honor posted prices. I will never step into one of these stores again. read more

I always walk in this store for lunch since I work next door or grocery shopping cause I live nearby. I never have a problem I usually find what I want. I recently bought soup the other day and found a piece of hair i know it wasn't mine because I don't have black curly hair. I didn't bother calling to complain, things happen but it did throw me off a bit I didn't finish my soup. read more

Every time I go to this location, they only have 2 registers open with long lines. The workers at the registers aren't friendly at all and some won't even say anything to you until they have to give you the total. I've even had workers talking at the register while 6 customers waited in line waiting for them to finish talking about non-working related garbage. I only go here because it's close to where I currently live but if there was a different store nearby (that isnt Walmart) I would gladly go there. read more

My husband and I have been shopping at this store for 15+ years and within the last year the customer service we receive has gotten so bad that we have decided to shop elsewhere. Very disappointing when we shopped there daily and have had to take our business to another store. read more

The store is great but the Manager needs a great deal of improvement. He is rude and does not what to be bothered by the customer. Some one should tell him the customer pays his salary. In the past month I and other customers have approached him with questions and he has not answered them. This does not look good for Pick'n Save. I shopped at the one on Holt for years and this is a the first time I have been treated this way and it has happened more then once by this man. Woodman's is larger, lower priced and they treat the customer with respect. So sad, Pick'n Save! read more