Beware of massive hidden charges and undisclosed fees. Initial quote will not be accurate. Very unprofessional and condescending towards woman. Highly recommend seeking other movers. I will not use this company again. Quoted $709.00 for 5 hours and 30 mins (no mention additional charge for traveling) Paid $662 for 4 hours plus charged 15 minutes for traveling And 3% credit card surcharge. As shown on the contract (which is below) that was signed by my husband at 7:28am (before the job was completed). The movers were there from 7:27 am until 11:18 am. Which is 3 hours and 51 mins. I was charged an additional 15 minutes on top of the 4 hours (which was 3 hours and 51 mins) for travel. The $5 dollar discount per hour for repeat customer was also not honored. Myself nor my husband had any problem with the 2 guys that did the move. The issue was with Jeff Piccolo, the owner, who was condescending, aggressive and demeaning towards a woman when asked about the charges and amounts. And receiving a contract with money amounts before the move is completed, which includes tip, on a cell phone is also not professional when people are being charged by the hour. My husband selected 15% tip which somehow turned into $90.00 dollars. My husband was told sign here and here, which he did. At the end of the move I was told the total amount we owed, not on paper, just verbally and when I wanted to speak to Jeff Piccolo, the owner, to discuss the pricing I was told that Jeff was busy, we needed to pay the bill and take it up with Jeff later. My husband was not satisfied with the overpayment or the responses we have received from Jeff Piccolo. Instead of trying to listen to the customer to try and rectify a problem, Jeff Piccolo resorted to profanity and yelling. read more

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I hired them to move my daughter and family to her new house. They were on time, very friendly and helpful. The move went very smoothly and I was extremely satisfied. The charge was within the range they quoted. i definitely would use their services again. The young men were very considerate and respectful and we had a few laughs. read more

The owner is not someone to be trusted and made the whole experience quite terrible. we were moving 8 minutes away and when the team forgot to move our upright piano he demanded that we schedule another additional move and would charge us again. the whole reason we hired a mover was to move that piano! do not work with these guys! read more

Just a follow up on a review I posted a couple months ago that was now erased. This was the worst experience I have ever had with a mover- it actually was worse once we started unpacking and realized how much of our furniture was damaged. We had an antique desk that we did not realize until we unpacked that the glass was totally shattered due to movers not unpacking correctly, We also realized we had things missing that we did not know as we took awhile to unpack. We did take the owner to district magistrate court and WON-HE STILL DID NOT PAY US THE AMOUNT HE OVERCHARGED US - which was almost $2000. I thought it was funny that he was trying to buddy up to the judge by saying he never had any complaints against him(he has no problem lying) and she clearly saw through his whole act. He sends out flyers to people who are moving as one of my friends got one just after we moved. This guy is a total scammer and please feel free to email me at reberspsu@comcast.net if you need any more information. He was not a nice person to deal with and tries to bully women. The worst part to me is that he completely lied under oath- that kind of person does not have any ethics or morals. His actual movers were really nice guys- I'm sure they have moved on by now. He just commented that we are in a lawsuit which is also a COMPLETE LIE- the civil action hearing is public knowledge/feel free to look it up, It's docket # MJ-09304-CV_0000190-2024 It also shows that he lost the case and did not pay within 30 days. read more

Excellent movers! Highly recommend this company. They have handled multiple moves for me that all went very well. Professional and pleasant staff with a can do attitude! read more

I called to book before we closed on our new home and the owner was extremely rude to me for no reason. There must have been broken reception, so when I asked a question (If we needed to change the moving date, if there was a policy for that?) I never heard the answer to it. He continued and asked for my information, which I provided and before the call ended I asked my question again to which he rudely said "I just answered you". So I stated that I didn't hear it. He then answered it and I just didn't fully understand what he explaining so I asked if he could be more clear or explain it differently because I didn't understand. He was very rude. Asked me if there was a problem and if I wanted to cancel. He said that there isn't another way to explain it and he cant help me. He even asked me if I wanted to cancel, all because I didn't understand what he said. All of this was on speakerphone and the other adults in the room with me were shocked and also did not understand what he said. In the end, he said there is no policy but I called him with more than 2 weeks notice than he will change it but if its within 2 weeks then he keeps the Security deposit we made and we would have to make another one for the new date. Even though he was extremely rude for no reason. We ended up having an issue with our water heater and we tried to push back the move in date, then we left it the same, and again I tried to move it, but the date was over 2 weeks away so we just kept the original date. The owner was fine with this, he wasn't rude when dealing with me during this. The second time I tried to change it was just the day before the move. Him and I spoke on the phone and in the end just confirmed the same time and day as the original booking (the next morning at 7:30am). The next morning, my husband was trying to be nice and let me sleep in. He woke me at 7:30 am and I woke to 18 missed call, which started at 7:18am. I called back immediately and again, the owner was very rude. He said "My guys are already heading back to the shop. I told you I would call 30 minutes prior." and even "What were you doing not answering your phone?" I told him my husband was trying to be nice and let me sleep in. He followed by asking me "Why? because I knew the movers were coming" and I said "Yeah, thats why im awake now." He even tried to tell me I wasted 45 minutes of their time (which it was only 15). In the end, the ONLY reason they were calling me is because he got my information wrong the first time we spoke. His attitude must have gotten in the way of him hearing me correctly. I politely corrected it and he said he would send them back but it would take them 30 minutes to arrive since they were already headed back to the shop. It was about 10 minutes later and the movers arrived. The began moving all of our things and packing it into the truck(around 8am). The made two trips in the end. The trip itself is 5.7 miles and 11 minutes to make. The moved almost all of my stuff into the garage of the new place with some furniture into the rooms of the home, id say 70% in the garage. The lead mover brought the bill to me which was significantly more then we discussed, they charged me for start at 7:30, not the 8am for which they did start. Even though the 8am, was written down but the scratched it off and put 7:30am for some reason. The also took breaks while driving from home to home (which is fine) but its not right to charge me for that. Not only this but in the end, they charged me for more hours then they were even there, and thats including their breaks. The military discount I was promised was also not honored. They also make you sign the bill hours before they finish so there isn't a way to know the right timing for the move that far in advanced. Once everything was done the movers told me they broke a bookshelf I had. I was told they put their foot on it and thats how it broke. Seems the only reason one would put their foot on a shelf, is if they were stepping on it. So they may not be the most cautious movers. In the end, they told me that if they paid me (through the "insurance") that the amount they gave me would come out of their pay so I said not to worry about it. The also moved a glass coffee table for me that I saw the mover carrying with the glass all at once, the lead mover cautioned him to be careful with that glass, and I cannot find the glass to save my life. So they either took it with them (and never bothered to call me) or they broke it(and never bothered to tell me). In the end, I dislike the owner very much. He is very unprofessional and rude. If we move again, I would definitely try another company just based off of my interactions with him. P.S. I will post the text messages he sent me so you can see how rude and dramatic he is. read more

Piccolo's Friendly Movers - Text Messages from owner. - Movers Near Me

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They were on time and indeed very friendly. We moved on November 2, and when we finally got our tv hooked up about 10 days later, we were told that one of our sets was broken :-( We had purchased insurance, but as it had a $500 deductible, it did us no good on that. Since then, we have been noticing scratches and dents on a couple pieces of furniture, including the leg of a nice bookcase and a nasty scratch on an antique chestnut step-back cupboard. a broken wheel on our elliptical (which they did tell us about when it happened). One of them had no mask on all day but the other 3 wore masks. They were very inexpensive, that's for sure, but not sure it was worth the broken tv and the scratches - which could have been avoided with more care. We emailed details of the tv breakage and sent 2 pictures -- but never heard back from them. I would not use them again. M & L G. read more

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We recently used Piccolo Friendly Movers and are very pleased with the service. Communication was great. We were ready, and they arrived at agreed upon time. The men worked well together and took great care, moving our furniture and household items. Everything was placed and reassembled at our new home. They finished sooner, then estimated. And like their name states, they were all very friendly. I would use them again. read more

5 Stars just isn't enough for the level of service we experienced with Piccolo's Friendly Movers. "Friendly" is an understatement. These guys make you feel like you were part of the family. Showed up 5-10 minutes early each day like every professional should and was ready to go to work. Smiles everywhere and had a great sense of urgency. Safe, clean, reliable, personable, ... the list of compliments can go on and on. Bottom line, If you want a team that treats your property with respect, care and concern as if it was their own...... this is the company you want to use to move your stuff! read more

Piccolo's Friendly Movers - Great Crew! - Movers Near Me

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I spoke with Jeff and he quoted me a price of 165 an hr for 4 guys and a truck. I told him I'd call him back cause the day I wanted was Jan 6 and he could only do it on Jan 4th. When I called him back within 15 min said it would be 185 which I then told him what he had just quoted me so he said ok. I have to pay a deposit if 80 and that would come off the total. They arrived at 7:30 and it took 4 hrs so it came to 660 plus a 22.75 fuel charge. The guys was very good. They moved everything to a storage area and we're very professional. I called to have the move for the second time Feb 1. I was told the fee was 185 per hr and he wanted another deposit which I informed him he never returned to my acct. The second crew had one person that was very professional. They arrived at the storage at 7:30 and it took 4 hrs to move to the new location. Everything was off loaded except the egg grill which they took around to the garage. When off loading they broke it. They charged me 990. And I said they over charged me 1 1/2 hr to much and gave me back 185. I called and spoke with Jeff about the deposit which he said would be returned to my account by Tues or Wed. I asked about the cost of the egg and he said I got the money because I got 185 back. I said no you over charged me 1:1/2 hrs he said that it was fuel cost. Fuel cost for a 5 minute drive. So I guess the deposit also went to fuel cost cause he couldn't get his thoughts straight. He is the most unprofessional I have ever dealt with so yes I called him a ahole. Don't use him cause he doesn't stand by his word. He'll say this is a fake review like he did on his other reviews don't believe him. read more

The team that cane out tour move was great! They move from two different homes into one home. It was hot, but they kept on working! They were a bit late arriving, but stayed until finished. They were a bit expensive, but they earned every penny of it. Be sure to be clear with the office when making reservations, there was some issues about how much furniture we had in total, but they moved everything. Be sure to understand that there are fees for wrapping furniture, insurance, travel (we had two houses). P.S. they do like Pizza!!! read more

Please, Please, Please spare yourself lost of money and a tremendous headache. Do not have this company move your household goods. They were late for the move out and move in. A very expensive moving item was stolen from me during the move. A very sentimental and old piece of furniture was damaged in the move. They did not set up furniture properly in the move in. The company would not take care of any responsibility and the blame was put on me. This is the most horrible company I ever dealt with. Spare yourself don't use them. Sincerely, DC This is not fake, it is from a customer who was totally ripped off and taken advantage of by this extremely unprofessional company. They should be ashamed of their self's Once again I am warning you that this company provides horrible customer service. They cost me substantial money on a move and a lost of items that meant a lot to me and my family. For them to continue to call this fake reporting is disgusting and truly unethical. How a company like this can stay in business treating their customers this way astounds me. Do not do business with this moving company if you want your furniture to arrive at your new place without damage or loss. read more

Long story short.. If you're looking for a business that will screw you over and be extremely unprofessional from the ownership this is the place. If you're looking for a business that pads their reviews with fake reviews, look no further!. After years of dealing with businesses, This so called professional business owner was the worst I've ever dealt with.... I had to write here to respond to this owners response to my review. He is not even correct with that statement. I used him once before about 4 years ago. For another house move. That move went okay nothing special one little thing was broken I didn't even mention it to him. So this past year I thought I would use him again. As he is a little cheaper than the competition. But you do get what you pay for. But he's right this time I did not use him because of the way he acted over the phone. And his lack of professionalism forgetting to put me on the schedule. Even though I gave him $80 down payment to hold the date. Which I have come to learn is not the way things are done in that business. After I had to argue and prove to him that I sent him $80 but he couldn't find that record. Finally found the evidence and paid me back. Another statement from him... I don't know how that happened that never happened before.... Read his low reviews. See his cockiness is in the responses to customers. Then you will get a glimpse read more

I highly reccomend Piccolo's. The team was so helpful and courteous. I was two states away and they were so communicative with me and really helpful. They took what could have been a stressful situation and made it very seamless. They were fast and efficient and caring. Would hire them again for any move. read more

I have read most of the reviews of Piccolo. They all sound the same. I only wish that I had read them before I hired this rude obnoxious person. He determined a price over the phone, raised the price after my furniture was loaded and accused me of not giving him the proper information. He will likely say I'm one of his competitors. I'm not but if I was I am certain that I could drive him out of business. The guy is a total jerk. However the two employees that delivered the furniture were not. I enjoyed both of them and they went out of their way to insure the furniture was off loaded on time and without incident. My advise...hire anyone else. read more

I have now changed my opinion to 1 star given the most recent email I received from the owner. This was a result of the review I gave on this site and a few others. My review was completely honest and non-slanderous. I even went as far to say it WOULD have been five stars if he would have just been up front with me. He has gone from being unprofessional to making passive threats by stating he knows my name, phone number, and address (see below). This has now caused me concern over my personal safety as well as the safety of my family. I have contacted the appropriate authorities as a result. Please be cautious if attempting to do business with this individual. "Jeff Piccolo 4:38 PM (17 hours ago) to me check the discreet encounter section in 2 days, if you really want to play this game. Please don't forget, I have your name, phone number, and address. I will not sit here and let you talk badly about my company. As you can clearly see, you are the only 1 who has any issue with us. Everyone else has been over the top happy, even judges and a MAYOR!!! your decision" read more

DO NOT use this moving company unless you want to here lies and false claims. Furniture items missing, the items we did receive were damaged. I know of two families moving out of the state in January and I told them to stay away from Piccolo Moving company. We had to hire another company to move the rest of our items that were left behind. The five star reviews on this site are pure BS. read more

I'll start with the good - the guys who actually do the heavy lifting were kind, responsible, attentive and hard-working. This review is not a reflection of them. Their ignorant, abusive, impolite boss who owns the company and doesn't do any of the real work is a POS and it's a shame that these kids make his business (I assume) profitable. We had a miscommunication that resulted in a five minute delay and the owner acted childish and cursed as if we had burned him with a branding iron. The workers, the guys who were affected by the five minute delay, were gracious, kind, and apologetic as the miscommunication was mutual. They earned the increased tip they were given but truthfully, they should have received 100% of the profit that the owner ended up making on our transaction. I suspect the owner could use a team of doctors from the Mayo Clinic to do a deep dive into his fragile ego and find the root cause of why he would treat a customer with such vitriol and disrespect. In a perfect world, his workers would find jobs with someone considerate and bankrupt this bully. read more

This company did nothing but abuse my furniture. Breaks, cracks, scuffs and just disrespect for all of my antiques. Things not rap write large pieces of furniture turned upside down that should have never been turned upside down. Missing shelves to my entertainment center. Broken dishes. And I still have a lot of boxes and things to unpack to see what else they have broken of mine. Things not wrapped right. large pieces of furniture turned upside down that should have never been turned upside down.Lg mirrors in fine antiques fell out.. Missing shelves to my entertainment centre. Broken dishes. And I still have a lot of boxes and things to unpack to see what else they have broken of mine. They took no responsibility for anything that happened. My boxes marked Glass, FRAGILE, Don't DROP. Were ignored. Jeff Piccolo told me he doesn't guarantee things he doesn't pack. OMG, I can't replace some things and I can't repair some. Don't sign the contract at the end of the move right away. If you do you will find things when you unpack etc.. that have a problem and he won't care!!!! read more

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This is the absolute worst moving experience I have ever had. The owner never came for an appraisal. Said it would take 7 hours approximately. The movers showed up at 0730 in the morning and didn't finish until 0130 the following morning. Most of my furniture was damaged. They even took a broken piece and threw it in the shrubs. This is just some of the issues. Then tried to give pennies for thousands of dollars worth of damage. Jeff the owner was rude and argued about any damages to the point he had my gf feeling as if she had to defend herself. I would never recommend this company to anyone. read more

My name is Debi, I used Piccolo's movers last June. I over paid by $30.00. I was told I would get it back, I am still waiting. I have spoken to Jeff many times and he keeps telling me he sent it. The man is a liar... flat out liar. Stay clear of this company. read more

Piccolo's Movers helped me move from my Millersville apartment to a 3rd floor apartment in downtown Lancaster. Although there were a few curve balls we had to deal with, Bob and Jason were real troopers! They were able to finish the move within a few hours, and they were very careful with all my belongings. I would highly recommend! read more

The movers themselves were friendly enough but quite frankly I am not happy with the job. We had a table damaged, the top now comes off my daughters dresser and we had a wine cabinet so damaged we couldn't use it anymore. Did I get the insurance no, but it sounded like it didn't cover much. They didn't wrap the furniture like they were supposed to and stuff was flying out of drawers. The owner is not good at returning calls and using the word friendly to describe himself is a stretch. He definitely doesn't want you to look at his reviews on yelp but you definitely should. I didn't have time to shop around and this is the end result. We will be moving again in six months and will definitely not user them.he movers themselves were friendly enough but quite frankly I am not happy with the job. We had a table damaged, the top now comes off my daughters dresser and we had a wine cabinet so damaged we couldn't use it anymore. They also lost all three leaves to our tables. Did I get the insurance no, but it sounded like it didn't cover much. They didn't wrap the furniture like they were supposed to and stuff was flying out of drawers. The owner is not good at returning calls and using the word friendly to describe himself is a stretch. He definitely doesn't want you to look at his reviews on yelp but you definitely should. I didn't have time to shop around and this is the end result. We will be moving again in six months and will definitely not user them. read more

A bit of advice if you go with this company: DO NOT pay them in full until the job is completed. I learned that lesson the hard way and it cost me a substantial amount of money out of my own pocket in the end to get the job completed. Gave them multiple opportunities to do the right thing, but they chose not to take advantage. read more

In response to owner's response I used a fake name only to protect myself due to being threatened by him. Not a competitor, a real customer unfortunately. read more

I 100% regret hiring this company. The movers were slow when it came to loading, packing, and unloading our belongings. I felt like they were stretching their time beyond the four hours we were quoted ($530) so we then had to pay by the hour ($130). During the move our shelves were scratched and plastic bins were broken. My husband at one point went out and saw our white bookshelf being slid out of the back of the truck, face down, scraping along the lift gate. When brought to the attention of the owner of the company he repeatedly in roundabout ways called me a liar and took zero responsibility. I didn't even get an apology. The movers also left an empty Cheetos bag and water bottle behind in our garage. Total lack of respect for everything. The sad thing is that we invited these people into our home and trusted them to move our belongings that have sentimental meaning to us. Furniture that we have thoughtfully purchased over the years in hopes it would last was ruined in one move. To have our things treated so carelessly by a company I put my trust in is heart breaking. They get to just walk away and there is nothing I can do. I feel helpless. read more

These guys were great! Jeff got back to me quickly to schedule and the price beat anyone else. They were here promptly at 7:30 am and started moving stuff right away. The guys were really courteous and professional. They got way more stuff moved than I was expecting in the short time they were here. Excellent work! Seriously, these guys made a stressful move very easy! I highly recommend them. read more

I usually don't give 5 star ratings - but these guys were the best! I hired them to move several large pieces of furniture from Lock Haven to Millersville. They showed up in Lock Haven on time even though they had to get up really early to be there by 9 am. They were very careful with the items and, and I know this sounds cheesy, but very friendly and courteous. They wrapped the furniture really well and brought it to Millersville and then unwrapped and place the items around our house like it was their own. I was super impressed and very glad I hired them. I'd definitely recommend them and if I ever have more stuff to move, I'll hire them again! read more

They were friendly and helpful. The price was fair and our things were not damaged. I expected some marks on the walls up the stairs, but what I was most displeased with was their reaction when I asked what their policy was on repairing dents in the drywall and our hardwood floors. They acted shocked that they would have damaged anything and blamed most of the dents on furniture that they claimed they didn't want to move anyway. They did agree to repair some spots, but we never heard back from them. I am neutral on recommending them. read more

Terrible attitude, terrible service. It took them forever. The guy tried to change the price on us. BEWARE... in fact, run!!! They are not in it to win it, they are there for a quick buck. read more

We had some anxiety about hiring a moving team to move our belongings to our new place since we did not know who to trust or what to expect. But our 3 man team yesterday of John, Ben and Micah removed all of our feelings of stress and anxiety. They moved all of our stuff with ease, including what seemed like about 200 boxes. They were extra careful with our furniture and wrapped them for protection. Most of all, these 3 guys were fun to be around. Thank you John, Ben and Micah for making our move easy and fun, you guys deserve a bonus! Please note, This is a real customer experience! read more

I am not a competitor, I am a very unsatisfied customer who was strong armed and had my furniture held hostage by a very unprofessional moving company. Piccolo showed up 2 hours late, with wet blankets and a small truck. It took over 12 hours to move our stuff 10 miles because the truck was not big enough. It was only 1 bedroom, living room, dining room and garage. And they charged us over $1200. What??? Then I received a call from the owner, I mean lead THUG who threaten me for posting on yelp. BEWARE!!! read more

We had to change our moving date and they were nice about that and the movers were nice but they were unprofessional with moving.. they damaged our couch and daughters dresser and also damaged the wood frame of the door they pushed the stuff through.. they did not wrap anything before moving it which caused the damage. They had problems with our driveway so they charged more but didn't take into account that we helped move a bunch of the furniture around the house ourselves. I would not recommend them. read more

Jeff, I called and emailed you to get you to fix broken and missing items. Now, you will not contact me.

After 2 family heirlooms were inadvertently left behind in our estate move, the Items were left with the owner, Jeff Piccolo, with his promise to get the items to me. Needless to say that never, ever happened or this review may have been different. read more

Update May 2017. We had our day in court with Jeff Piccolo and his "foreman" Bob - they were there to defend against our lawsuit for damages. We were awarded almost $2000 in damages and Jeff still refuses to pay. He did not file an appeal, instead just ignoring his legal responsibility to reimburse for damages done by his company. A ruling by the court of law obviously means nothing to this sleazy business. DON'T BE HIS NEXT VICTIM. THERE IS A REASON HE DEMANDS ONLY CASH PAYMENT, PAID TO THEM BEFORE THEY UNLOAD YOUR PROPERTY. WITH A CREDIT CARD, YOU WOULD HAVE THE ABILITY TO FORCE A HOLD ON PAYING HIM UNTIL DISPUTES ARE RESOLVED. HE WILL TAKE A DEPOSIT VIA CREDIT CARD (ADDING 2%), WHY NOT FINAL PAYMENT THE SAME WAY (+2%) OTHER THAN HE WELL AWARE OF YOUR RIGHTS WHEN A CREDIT CARD IS USED AND TAKES THOSE AWAY. Please read my earlier review - this is an update. Further confirming DO USE JEFF PICCOLO for any services. At this point local magistrates have attempted serving him court documents at four different addresses unsucessfully; WHY ARE YOU HIDING JEFF! One of the adresses is a York city property with a tax forclosure notice posted on it - clearly owned by Jeff. Looks like about three years worth of taxes he has not paid the city. His daughter that he uses on half the pages of his web site and in his sales efforts will be so disappointed when she is old enough to realize the sleazy truth about how the man she calls "Dad" conducts his business. PS - Jeff's added a feedback note indicating "Yelp" unfair because he no longer pays for their service... a good thing - I tried posting negative feedback on Yellow Pages - it was never posted (and no follow-up to me to even verify with a copy of my invoice), maybe because he pays them! My posting is still on the BBB, maybe he can't buy it off of that site. read more

The only reason I gave this mover 1 star is because they did show up on time. During the move one of the movers went outside twice to smoke a cigarette on my dime then threw the cigarette butts on my lawn. When they did move, they would take their time in between looking at the cell phones. When the tried to move the treadmill from the basement they tore up my walls and made deep scratches in my hardwood floor, also put a hole in my basement door. One of the movers took pictures to show Jeff Piccolo the damage. My husband talked to Jeff a couple of times Jeff said they have insurance and everything will be taken care of. We still haven't heard from him after 3 weeks, we leave messages and he will not call back. In the end I had to pay 246.79 to repair the damage since the home was already sold. I wouldn't use this company, terrible movers and they won't take care of any damage they make. read more

Awesome experience!! Jeff and his staff are easy to work with and efficient! Highly recommend!

Over all an efficient and cost effective move. It was a small move, interstate, from one bedroom condo to another. I listed the items to be moved over the phone for an estimate. Not having moved for 40 years, I was a novice. I did not realize how precise one most be. For example, I said one box of dishes and it was two. that was OK, no extra charge. We said we would pack our dishes and clothes ourselves, planning to pack while they moved furniture. We learned at 7:00 a.m. that they do not have boxes! Turned out OK, neighbor had some. More detailed information about our responsibilities would have been helpful up front, but we were satisfied with the move. read more