I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I had my headphones repaired here and I am happy with the result! They were very nice and…read morepersonable, and they took the time to explain everything clearly. The price was very fair, and the whole process was smooth. Definitely recommend!

Someone named Terry hung up on me 3 times. First time I thought it was a mistake. I was excited…read moreabout what I was looking for and not being some cranky buyer. If they don't carry what I was asking for she could have just said that. Very bizarre. No apology. When I called back a 3rd time I innocently said I think we might have got caught off (hoping to see if she would say anything as an explanation), but again she hung up. I don't normally leave a review, but that was seriously unprofessional for a business to do that.

Music and Arts on Route 31 in Clay, NY (bordering Baldwinsville, Liverpool and North Syracuse) is a…read morewonderful place that helps people of all ages renew their love and passion for performing music! I have started playing the guitar for the last three years after playing the trumpet for my lifetime. Mostly known as a place for renting, buying and fixing musical instruments, this place is so much more.., I've purchased instruments for my own children over the years but now I've discovered they do lessons, sell non instrumental items like a chimes to get attention of a class as well as books of many levels to start or continue your love of music! On Christmas Eve, Genna and Ray helped me restring a broken G string on my acoustic guitar and helped me buy valve oil for a newly acquired trumpet and books to play Disney tunes on the trumpet. Genna kindly took my phone call and explained what they could do for my broken string. After identifying what I needed, Ray swiftly repaired my guitar so I could continue to get better during this break. In the past, I have had a "drum corps" at my junior high where my students could make the transition to math class by playing Home Depot buckets with drumsticks. Music and Arts donated the drumsticks when I explained what I was doing. This is a great place represented by kind people like Genna and Ray. Stop by or give them a call! They are right by the new Larger than Life store where Pier One used to be.

Support your local store!…read more We walked in on a Saturday afternoon looking for a quality acoustic guitar for our youngest. Terry (the owner), was exceptionally helpful with suggestions about different types of wood, body shape, tonality and spent a good amount of time helping us find just the right one. We bought a Breedlove and a hardshell case, came home and we jammed together in our living room. You won't find this kind of customer service anywhere else in CNY.

A great Music Store. They really need an active website, so we that live a bit farther away are…read moreable to see what they have to offer.

I had a technical question about my antique trombone and even older mouthpiece, I have no one in my…read morearea to consult so I called Hickeys. Because of the distance I was unable to visit the store but someone there spent the time and shared his knowledge to help me. I was very impressed that he spent the time helping me. Thanks!

Scoundrels thieves and liars. They did $188.66 repair on my Vito flute without authorization…read more The flute is not worth that much. Store policy "If parts plus labor will exceed the amount shown ($100) by more than 50% we will contact you for approval before proceeding with service" When I inquired about pre approval Eric (man at front desk in kilts) told me that only applied to labor costs. Not wanting confrontation I paid $188.66 3 weeks later the F sharp was not working again. They had repaired 7 pads, but only 1 of the 2 pads related to the F#. They repaired the second pad and made some bogus claim about the flute head joint being bent and lower stack rib needing to be soldered, something they had done in the past. They Charged me $98.41. Parts for both repairs $78.39. Looking on line an entire repair kit costs under $20. To add insult to injury they claimed I abused my flute and exiled me from the store. The second bill will probably end up in court.

Working with Dennis has helped me tremendously, especially with music theory, which was always my…read morebiggest struggle. Dennis helped me really understand it in a way that finally clicked. I've grown a lot in developing my own musical ideas--writing them down, recording them, and sharing them with others. One of the biggest highlights for me was writing my own song and performing it at the student concert, where I even received an award for it. That gave me a real sense of pride in putting something I created out into the world. Dennis is incredibly helpful and welcoming, and he truly understands that everyone is at a different stage in their musical journey. The learning environment is relaxed and supportive--not stressful or intimidating like traditional music school. I've never felt frustrated learning here, which has made the whole experience both enjoyable and motivating. I appreciate all Dennis has done to support me in my musical endeavors, reigniting the flame inside me to express myself in the most beautiful art form imaginable.

Dennis is a great teacher. He is knowledgeable and has an easy going personality that makes…read morelearning fun. He has been a guitar instructor for over 25 years and his system of instruction is based on his years of experience. The lessons are available in person or through Zoom. You can schedule your lessons online to fit your schedule. He also has a ton of videos and blogs that are super helpful. Highly recommend getting started on your journey of being a better musician and player!

I am a little bias as I am related to Phillip Lai. That said, his lessons speak for themselves; and…read moreafter only a few weeks of lessons, I can't imagine any parent or young artist disagreeing. You can ask for references or get a CD of his recitals which he'll happily provide to any skeptical prospective students. I've known him all my life and I cannot remember a time when the piano was a difficult skill for him. He is truly talented musician. Unlike others who are talented and can't understand why piano is difficult, Phillip knows how to explain the concepts and identify why a person is having trouble. He has a very results oriented method to teaching that differs from typical, stodgy approaches approaches. There are two things that clearly identify his talent in helping students learn this skill. 1) A recent recital had students of all ages (5-85) happy to show their skill in public. Some had only been taking lessons for 1 month. They all were able to complete a full song - of their choosing - and show well in public. 2) His students are happy both going into and coming out of the lesson. It is clear that Phillips enthusiasm is contagious. He knows how to get kids to embrace the joy of the instrument and that ultimately encourages them to practice and improve their skill. 3) He is extremely good with kids of all ages. He recognizes that you are asking him to provide a service. He spends time getting to know his students, what they are trying to accomplish and how to get them to that ability to accomplish this goal. The one downside that I would mention is that due to the popularity of his lessons, he does tend to be fairly booked. That said, I know he works really hard to fit all students in.

I was looking for a drum store where I could buy a couple new cymbals and drumheads. Stopped here…read moreto see what they had and the gentleman who was actually covering the store for the owner was extremely helpful and found me some good deals and everything I needed. I ended up purchasing everything I needed; a ride cymbal, cymbal stand, bass pedal, drumsticks, and 4 new drumheads. He made the process very easy and talked me through everything that I needed. He even suggested I stop back in if anything didn't fit correctly or if I needed any of my drums tuned. Will definitely come by again!

I usually like to bring a thank-you card, but I just couldn't wait to thank everybody there for all…read moreof their help recently. Steven T. Winston personally recommended Greg to do the work on my guitars, and, BoyOhBoy, did he ever do a great job! I was impressed at how patient he was and how cleverly he helped me figure out exactly how I wanted the installation done. I would more than recommend him to my friends now. Ronnie Dark helped me out with the purchase of the Polytone amp; I already know him as the so genial and hospitable host of Mac's Thursday Night Jams. On a really busy day for me, I was in and out of the store in no time, and we had put that vintage pile of transistors through it's paces in every way. I've been long aware of Mr Babikan's excellent reputation as a no nonsense proprietor you can trust, ever since the store in Eastwood in the 70s. Save yourself a lot of hassle - take your instruments here for repair and check here first for gear! Thanks, everybody!

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.