Chad Sopp is a highly regarded, personable repairer of all watches and clocks (recent and antique)…read more President of the CNY Watch and Clock chapter (#55) of the National Association of Watch and Clock Collectors and owner of Timesmith Antiques (Shop & Store: wonderful selection of watches and clocks!) at 11 Ellis Drive in Dryden, NY (near Cortland and Ithaca, NY). Also a member of another NAWCC chapter, its Cog Counters (antique watches and clocks). He is helping the Bement-Billings Farmstead [BBR] in Newark Valley with its 1810 Silas Hoadley (once a partner with Seth Thomas, both of Plymouth, CT) tall clock built into the wall (rarely found) of the BBF. See him & his shop on Facebook and also at Etsy as well. Very highly recommend!

We've had a nice Swiss automatic watch and mantle clock completely serviced, bought several small…read moreestate items and dropped in from time to see new arrivals. Chad's work is impeccable and his prices very reasonable. He is a master, and is very kind and friendly. Having him so close to home is a gift to the area.

Came here looking for an engagement ring after a bad experience at another jeweler. Was immediately…read moregreeted by several friendly staff members who asked me to wait just a moment as they finished up with another customer, which I was happy to do. No more than a few minutes later I was sitting with a friendly staff member who was more than willing to answer my questions as I'm new to this!! Had diagrams and everything to help answer my questions and show me what she was talking about. Even helped me with a decision on a ring with some very clever tricks!! I was debating all diamonds or possible other gemstones off to the side of the main diamond. Not long after I had the ring not only designed but I was happy! Paid for it and they sent me on my way with paperwork and a thank you for your business and see you soon! I was able to get a great ring at a great price. I was very happy with service and cost especially since I knew what the other jeweler wanted as I literally just let them to go here. I got a better ring and better service!

Hello all... I dealt with Mary Main first by telephone than I visited with her, driving from…read moreRochester. She has been very helpful and patient with a first time Rolex buyer. I am looking forward to the arrival of my watch. I was told mid-summer and so I am anxious for the time to pass until then. If all goes as expected, as I believe it will, there will be more business between us. I enjoy her straightforward and professional approach.

I have known Mark Hayden for many years and have sent many a customer to his store because of his…read moreKnowledge of his craft and his professional courtesy to his many customers. Mark and his great staff will treat you so well that you will go back again and tell your friends about Hayden Jewelers as sure as I am writing this. Please stop in to his beautiful store during this Christmas buying season and see how well Mark & his staff treat you like they treated me many years ago. And living here in Las Vegas when you stop Please do me a favor and say Hi for me to Mark. Robbie Wells Las Vegas

I would recommend Hayden to anyone that wants an awesome experience jewelry shopping. My fiancée…read moreand parents came here all together and bought my engagement ring. They were given amazing service by Mark, who took them step by step through the jewelry making process. They all told me that they felt truly cared for during their experience and were given a very high quality piece of jewelry. I love my ring so much, and when I recently brought it back to be resized I was also given an amazing experience! I was extremely well taken care of and they worked so quickly to get my ring back to me. Hayden offers personal and quality service that I've not experienced before. I can't wait to come back here for our wedding bands and I will be recommending them to everyone!

Went in for a necklace repair of mine and he was awesome! Helped me out and got it fixed within 5…read moreminutes of being there! Highly recommended also has a vast selection of jewelry you can get right at his store.

This is a wonderful place. Had a new Omega Seamaster 300 which I needed to change the band on and…read moreHarry, the owner, took care of me perfectly. I went with my girlfriend and she was taken care of by his mother (who is on the brink of 100 years old) and we were enamored by everything in the shop, vintage watches, rings, bracelets, of all colors, gems and finishes, for a very reasonable price. We were also granted several peaches from their tree in the backyard. We came away super happy with our experience, and recommend this shop with the highest regard. Thank you.

This lovely jewelry store is located towards the end of the plaza, and it does not disappoint! When…read moreyou walk in you're greeted with the sight of so many pretty sparkly things! There's a wide array of choices and they've definitely got a nice mixture of new jewelry and vintage choices. All is beautiful and carefully selected or crafted by the staff, who are very kind and helpful! I was able to find a beautiful gold necklace for my boyfriend's birthday with the help of a nice woman who was kind enough to gift wrap it for me! Would definitely recommend stopping in!

I had a gold ring I bought in Greece. I love this ring. Somehow, I have no idea how, it suddenly…read morebecame super not round. I brought it into Diana Jeweldry. The super nice gentleman took it in the back. I heard all kinds of noises. after 5 minutes he came back out. My ring was round and shiny. and he didn't charge me a thing! made my day!

Lovely personalized attention.. very easy repair for several necklaces I needed restrung…read more. affordable

Knowledgeable, professional and reasonable. Wonderful selection of jewelry for all tastes and…read morebudgets.

Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The owner is very professional and helpful. He has extensive knowledge about a wide variety of…read moretopics. I wouldn't hesitate to go to him for an assessment. He is my new goto person for silver and gold.

If I could give this 0 stars, I would. After I got engaged, I brought my ring here to be resized…read morefrom a 7 to a 6. He insisted on sizing me to a 5.5, and after one week of wearing it after being resized, the ring broke. I should have known it would since the ring was all thin and crooked after he resized it. After it broke, I brought it back in for him to fix it, and it broke... again. I gave up and went to a different jeweler who said that it was the most terrible resizing job he's ever seen. This place wasted my money and left me with a broken engagement ring twice. Go somewhere else.

One of the best jewelers I've come across so far in Syracuse. I get all my jewelry fix, my watch…read morebattery replaced and links taken out of my watches for an affordable price. They greet you when you walk in there's a piano in the shop people comes in and play the piano. Great atmosphere.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.

I wanted to reach out somewhere to let you know how disappointed I am in your product. I purchased…read morea chain for my husband in April 2023. I paid just over $700 for it. It broke within 35 days the store was very unhelpful because I didn't purchase a protection plan, I didn't purchase the plan because I've had the same chain since I was a baby going 43 years and I've never had any issues so purchasing the same carat gold in a nicer chain. That's even thicker. I didn't think I would have an issue I've now had to have the chain repaired four times. It has broken four times. I don't understand how a chain that cost $750 with no charms and is not used for daily wear would break four times until today. I took a look at the chain under a magnifying glass on its break today and realized that none of the links are soldered every single link is open and just compressed closed over the next one which for $750 is completely unacceptable. A customer should be told that they're being sold a completely open link chain because with any small tug on this it breaks the chain looks like absolute trash because it's repaired so many times and it is just a year old, which I don't even consider a real amount of time because it spent so many weeks at jewelers getting repaired and is now treated as something that can only be worn on special occasions because it breaks so consistently. You sell things like this and don't notify customers. I've spent over $300 having this repaired and it now looks like total trash. Do your research before you buy a chain here make sure the links are actually closed or prepared to pay to have it fixed constantly.

This store is trash. Every time I'm in this store no one knows that they're doing, they just walk…read moreabout like lost chickens. Zero out of Ten. I would rather buy my jewelry from Wal Mart then deal with these garbage workers.