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    Physio - Norcross

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Physio - Norcross

    Physical therapy

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    4 years ago

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    Susan M.

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    7 years ago

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    PT Solutions of Norcross - Clinicians at PT Solutions aim to provide the best clinical care and therapy services in healing and welcoming treatment environments.

    PT Solutions of Norcross

    5.0(5 reviews)
    2.3 mi

    Love this place! While they do embody the phrase "physical terrorist", I have made amazing progress…read morewith the exercises and supervision they give. In less than a month, I have much less pain and greater strength and movement. They give exercises to do at home which is a great help.

    How fitting that this will be my first review of the New Year, 2019!…read more PT Solutions is nuzzled in the shopping center off Peachtree Pkwy, where there's an Earthfare, Orange Theory Fitness, Pub 10, Flying Biscuit and Noble Fin (lots of decent places to eat in this small strip). Very easy to miss and it's not a huge space. Obviously, if you're coming here, you are here from some form of injury. My story started with Osteitis Pubis (pelvic inflammation), which took me out fully from competitive running. I was pretty desperate and worried about surgery. Thankfully I landed up here and in the hands of Alison Brock. This was my first experience with PT and first serious running injury where I'd be out for some time. I had no idea what to expect. My first visit was more an intro and figuring out what was wrong and where to start. We did deep tissue massage that day, and thus I got to learn what the "thumbs of death" are and what they can do. Subsequent visits then became dry needling. I can say I'm very much afraid of needles but it was much better than the deep tissue stuff. I also now fully believe dry needling is a great alternative. Alison is great at it, and put me at ease finding out she actually uses dry needling herself. Plus, if the 12 year old girl next to me can handle it like a champ, so can I! Alison taught me all the different types of exercises that would alleviate the pelvic inflammation and she went to work fixing all the referred pain and correcting overuse issues. We got to the point 3 months down the road where I could try running again but the pain in the hip was still there some. We stopped the running, and began fixing the issue again. I started running again 2-3 weeks later, had minor hip pain and then she videoed me running. That's when we had the major break through and tweaked one issue of my left leg not kicking up high enough behind me. With that tweak and some focused effort on making myself kick my left leg back higher plus some weighted exercises, we fixed the problem fully. They have everything here from a treadmill, stationary bike, weighted balls, dumbbells, a full out exercise machine that has it all, massage tables, TVs and all the other things to make you sweat! Be prepared for the first 5-8 minutes to be aerobic and then typically deep tissue or dry needling after. I am now back to running again, pain free and with better form and breathing. It'll be 2-3 months before the competitive racing starts again but she did an amazing job working with me and fixing the issue. The best part about all of this is learning pro-active techniques to keep the injury from coming back plus finding the exact issue that was causing continued hip pain. I am amazed at how one little tweak to body mechanics can alter everything for the better. This is exactly why PT is so important. I'd highly, HIGHLY recommend Alison. Also, the supporting staff here is amazing! I think the only negative I can say is that I won't be seeing them once I'm fully recovered (which is a positive to be done, but they become like family).

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    PT Solutions of Norcross - Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

    PT Solutions of Norcross - If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

    PT Solutions of Norcross - The PTS Sports Medicine Team is made up of Athletic Trainers & Physical Therapists who provide care & sideline coverage for local schools.

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    The PTS Sports Medicine Team is made up of Athletic Trainers & Physical Therapists who provide care & sideline coverage for local schools.

    Pt 360

    Pt 360

    4.5(20 reviews)
    6.5 mi

    Update responsive to Mr. Martin's recent review: As many…read morepeople do when you can't fall asleep at night, we play on the Internet. I noticed this recent review from someone named Mike Martin. I think if anyone is misrepresenting the facts, it is not David Mesnick. I attended physical therapy with David for almost 2 years. I was told when I made the first appointment that they don't take insurance; I was also told again face-to-face when I was checking out on day one, plus I have seen it on their website. However, for a flat fee of $50 per year, they will help you with the paperwork if you want to file a claim against your policy, but they do not take insurance and they expect payment immediately after their service is rendered. Everyone who goes to PT 360 knows that, except Mr. Martin. What I don't understand, and what makes absolutely no sense, is that when you complete your session, you stop by the front desk to pay. I assume Mr. Martin paid on his way out for each of his five sessions. At a minimum, I assume he knew after the very first session that 1) they don't take insurance and 2) they charge an annual fee of $50 to help you process the paperwork if you want to make a claim against your policy. So why did he, therefore, continue with four additional sessions??? I'm writing this review because I hate to see a good quality business like PT 360 slandered by someone's "misunderstanding," intentional or otherwise. I fail to see why Mr. Martin can't simply own up to the fact that perhaps he misunderstood instead of trying to interfere with a small local business by telling reviewers a bunch of BS and saying, don't go to this business - that's a terribly vicious way to handle what is obviously a misunderstanding on his part and/or a possible problem with insurance forms. David and the physical therapists at PT 360 are exceptional, professional, and ALWAYS gracious (never ever rude). They provide a much more hands-on approach to each patient versus the big orthopedic groups - that's why people continue to go to them even though they don't take insurance. I've used David and Sam, and my mother used Amanda. I can't say enough good things about all of them, as do all of the many unanimous 5 Star reviews on Google. Looking at Mr. Martin's other Yelp review, he enjoys critiquing the businesses he visits and even went so far as to accuse the other business of being "criminal." I'm not sure what his personal issues are, but I recommend that you go to PT 360 and see for yourself. You'll find David to be a soft-spoken gentleman, not the person depicted by Mr. Martin. I'm confident your experience will differ greatly from the one portrayed by Mr. Martin. Even my 90-year-old mother understood their payment policy, from day one and was extremely pleased with the promptness of their submission of insurance forms.....

    Please read this entire review to understand why I'm giving this practice one star. Let me start on…read morea positive note and say that Sam Kridl is a wonderful physical therapist. He is knowledgeable, friendly, and very effective. Now, on to the well-deserved negative portion of my review. My physician referred me to PT360, and when I called, I specifically asked, "Are you in-network with my insurance provider, Aetna?" And the staff member told me, "Yes". I went to my first session with Sam, and afterward was told, "It's our policy to charge customers $50 to file your insurance claims." I was caught a bit off guard and said, "Wait a minute, I have to pay you to file claims, for you to get paid?" I've never heard such a thing. At this point, I asked a second time, "Are you in-network with my insurance provider, Aetna?" and was once again told, "Yes!" I did five sessions, asking each time if the previous claim had been filed, and I was assured it was. Well, they weren't. And not only that, it turns out that PT360 does NOT accept insurance. I had met my out-of-pocket for the year, so instead of my sessions being fully covered, I owed 100% of the cost of those sessions. While their mishandling of the insurance was costly and certainly disappointing, that's not why I have written this critical review. I reached out and respectfully shared details about my experience and received the most unbelievably rude and disrespectful reply from PT360's owner, David Mesnick. He told me I had "...misheard or forgot" what their policy was. Furthermore, he said (and this is a direct quote), "We are unapologetic about how we run our business." There are so many great physical therapists in Atlanta. Why would any customer do business with a company that misleads customers and then has the nerve to treat them this way? If you do choose PT360, just know this is concierge therapy, and contrary to what they may tell you, they DO NOT accept your insurance, and you will pay 100% out of pocket. Do yourself a favor and look elsewhere. If you want further proof of this owner's unprofessionalism, just read his reply, "This man is on Yelp with bald-faced lies and clearly doesn't value the good care he received." As I said in my review, I truly value Sam's care; it's the deceptive business practices I take exception to. Thanks for proving my point, David.

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    Pt 360
    Pt 360
    Pt 360

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    Physio - Norcross - physicaltherapy - Updated May 2026

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