I'm not sure how to rate a hospital especially when you are there because of the worst of…read morecircumstances and you know that everyone working is trying their hardest to make sure that the most terrible situation doesn't emerge. I know Harborview as the region's best trauma center, and I knew when the call came that I needed to be present because of a situation that it was not a good situation. So, let's keep with the basics. Parking was incredibly easy to find. If I had one concern it was that because there's a few other hospitals were parking isn't convenient. You either end up so far away from the emergency room that the walk over feels like a lifetime or you end up in some convoluted location that it takes an additional ten minutes to find where you are. Harborview offers a variety of parking options from valet to self-park which is incredibly handy. The hospital itself is very clean. I still associate hospitals with very sterile environments - the white walls, the white floor, the bright flourescent lights, the antiseptic smell that permeates the air like a horrid perfume you can't quite escape. So when I see a hospital that tries to break my strong impression I appreciate the small gestures from the light green paint to the chair rail that made the space feel less like an institute and slightly more inviting. I found the emergency waiting room and check-in process to be a little confusing. When you're a visitor and trying to get in and find out status all the different stations can be a bit daunting. I never ended up at any of these stations because the social worker quickly found the waiting group and we were eventually taken to the ICU. The social worker was great. Patient, soft spoken, understanding she helped the process immensely. I do not envy her job. The ICU was nice. The waiting area was conveniently laid out so that groups of people could gather comfortably without rearranging furniture. They were testing out a new system that I guess will one day give status of different rooms so you can check if your particular person is in their room, in surgery, or any other number of statuses. The nurses were patient and kind. I know everyone has different experiences and going to the hospital in any capacity - unless you work there - is never going to be pleasant. I appreciated the attentiveness that Harborview showed us that day and the kindness that they offered.

Go here if you would like to experience medical experimentation by interns and medical staff that…read moredo not listen to patients and family, that kill and abuse family members. My father died of death induced by dehydration after having had a stroke and then administered medication that we told the staff he could not take. The medication made him a vegetable. So, we watched him dehydrate to death and had the topper of a chief nurse yelling at my father and pinching him so hard she dug her nails into his skin and made this traumatized man weep! She did this in front of family members and they were horrified and traumatized by her behavior as a result. This occurred all in the highly acclaimed neuro unit. Then, when my father would not die fast enough they transferred him to the most disgusted, urine soaked nursing home from hell where he finally died of dehydration the next day. Pure hell!!! It was a nightmare that I wish on no one! I often hear that harborview is so spectacular but, that must have been some time in the past or for others. This is the second family member I've had die under their experimental care by juvenile doctors. In my experience, this institution is a pathetic, embarrassing, scourge on the face of medicine! Be warned! Beware!

The staff at NW Therapy are friendly, knowledgeable, and helpful to clients and each other. I felt…read morewelcome right away, when I was referred for pulmonary rehabilitation for my COPD. They say the proof is in the pudding, and I can't say enough about the progress I am seeing in myself! I can walk up 2 flights of stairs, now without gasping for air at the top. Even though I am here for my lungs, with guidance and encouragement from staff,, my whole body is getting stronger; I have more range of motion in my neck; my endurance is improving; my balance is better; and even my arthritic knees are much improved! When my rehab time is up. I will be signing up for the monthly maintenence program, so I won't lose what I have achieved. I could not have done this on my own, and I am grateful for NW Therapy, for being here for me!

After 44yrs of smoking and a lobectomy on my right lung due to cancer I thought I would be ok. I…read moreknew I would be short of breath at times but other than that my quality of life wasn't affected. 5yrs later I was singing a different tune. I felt my lungs were deteriorating, breathing became more difficult. I talked to my doctor and she suggested to visit NW Therapy Center. I did and they explained to me that it wasn't my lungs that were deteriorating but the strength of my core muscles were weak. After 12 weeks in their program I am glad to say that I can do things now that I could not do previously. Breathing is much improved and I feel like a new man. Thank you Michelle, Dee, Crista, and Stella. You guys are amazing and fun.

I spent a month at this establishmen. Staff were nice, did sometimes wa were good. Clean facility!…read more The story started with one of the staff gave us girls Christmas presents. Which include wooden gingerbread ornaments she hand painted. I wanted souvenirs, so I asked the girls if I can have theirs as mine. Some gave them to me and some didn't. No big deal! My mistake in this was that I saw one of the girls had it in her gingerbread ornament in a basket and I took it out and put it on her bed. Then there's this one girl who they put in my room named Zaclyn aka Z. She accused me of stealing her stuff. They moved her into her own room because she accused me of stealing her shirt, just for her to find her damn shirt hung underneath her other clothes. She held grudges against me. Saying I'm a klepto. She came into my room when I wasn't there and took all my sanitary wash and threw it in the garbage. Then they held a meeting and everyone pointing their finger at me. While praising a girl who accused another woman of stealing and stooped so low to throw her stuff in the garbage bin. On top of that, the director wouldn't even accept me back to the facility. Other then unfairness and the gossips, nice staff and nice facility!

Went there 11/9/23 to 12/7/23 and I'm still doing really good. This was the best experience I had…read moreever had. The people are amazing, the community is amazing & they met all my needs. I still have friendships with people that I was also in there with to this day who are still clean & sober which is great!

Best facility I have attended. The staff truly care about your recovery. Thank you North Point!read more

The clinical staff is fantastic. Well organized, from the Associates to the licensed they are…read morehighly skilled, educated, and compassionate while holding strong boundaries that are focused on your care. Tech and Nursing needs more organizing. Some nurses know what is happening while others are stepping in, perhaps for the day, and are unsure what has been documented and not. Techs have good intentions, however communication and consistency is lacking. Odds are this is due to those who oversee the departments providing lack of funding. Overall a wonderful place to start recovery.

I have been at CLA for five weeks now, in rehab for a broken leg post-surgery. I'm 75 and this is…read moremy first time in a place like this. The staff is outstanding. Certified Nurse Assistants (CNA's) are the heart of the operation, and come from all over the world. They are competent, cheerful, safe, clean, hard working and kind, as good as it gets IMHO. PT's, OT's and nurses do their jobs well, despite my desire to push myself too hard for my own good. There are some levels of administration missing for smooth running, but I understand this is temporary due to unexpected staff departures (for family and health reasons) If half-point ratings were available I would dock CLH a half-point because the food is awful. Some is inedible, diet orders are not followed, and it's always cold. Friends have ended up bringing me food, and given my low appetite that worked for me. The wonderful staff makes up for the poor quality of the meals, and then some. But be advised. The non-profit quality of caring is evident in the cheerful interior of the building, the architecture is airy and accessible, and the courtyard is lovely. CLA is not perfect, nor is anywhere. My first two weeks here were hard given the trauma of a post-op seizure, but I have felt safe and cared-for and I AM recovering. If, God forbid, I need rehab or long-term care, I would come back here.

This is a place to heal and recover. No matter what type of care is needed, it's always provided…read more The front office folks are always involved with your healing process. The care professionals are great. No matter day or night the care team is wonderful. Family is how this place feels. I was a patient for several weeks and I'm better for it. Thanks all

I received treatment at the Kirkland facility which is okay. But for the amount the establishment…read moreis charging you would think you could get a lot of the $20,000 they charge for 28 days. I also received aftercare at the Renton facility...needless to say I no longer receive care there and transferred to a MUCH better facility that has humility, is personable and ACTUALLY cares for their patients and not just the money. Lakeside doesn't call unless they're looking for a payment. You won't hear from your counselor unless you miss a payment. It's unfortunate that humility is a great message that is taught there but they don't even show it as an establishment themselves..

I was on day 21 of my sobriety when a patient tried to attack me, physically and verbally, for not…read moreremembering a "heart to heart" conversation she thought we had. She was discharged that evening. Thankfully, I was guarded by several patients and a few staff. Soon after, all the staff dispersed and while still guarded the patient came back! Fortunately, she was only verbally assaulting me and didn't try attacking me again. After she had left the facility I was checked on by staff and assured she had been removed and I was in no way at fault. My case manager had come to check on me, who should have been home by 1030 pm. The next day i was told I was being discharged due to "antagonizing" the patient. I have MANY witnesses who strongly disagree. After being told of the unwarranted discharge, where I was unprotected, Renee, who is in charge of ?? tried to upsell their IOP program! They called my family to let them know, packed my belongings immediately, which I could not access including my phone, and while on their house phone frantically trying to get a ride, I was told I had met my 5 minute phone time elimit. I was extremely vulnerable due to my years of addiction and alcoholism, and in shock that they would do this to a patient under their care! Needless to say, I went out w many choice words. If you need help w addiction and you love your family STAY FAR AWAY FROM HERE.

Dr Favreau cured me. I could barely walk a year ago and I dealt with a lot of bad pt trying to…read morefigure out what was going on with my back. He got me back to living normally and even being able to exercise again. I couldn't believe how quickly I started to feel better. I highly recommend stability health center!

Great experience getting chiro and massage. They have special equipment to help you recover and…read moretrain on site. Dr Favreau is very knowledgeable and caring about his patients. The masseuse Tom is also very knowledgeable and uses a wholistic approach to massage for healing. I've been seeing them for half a year now and plan to keep coming back for future needs.

After nearly two months at this facility following my dad's heart surgery, I can honestly say we…read morecouldn't have asked for a better place for him to recover. From the moment he arrived, the staff made him feel welcome and cared for. The facility, itself, is a little on the older side, but the attention and kindness Dad received more than made up for it. The staff worked diligently on his strength and balance, and were equally attentive to making sure he was well-fed, comfortable, and never lacking for anything he needed. Every single person we encountered was warm, encouraging, and genuinely helpful. My dad's been in other rehab facilities before, but they were far from home & made regular visits quite a hardship for our family. Having a place of this caliber so close to us has meant everything. We're deeply grateful for the care he received, and if he ever needs this level of support again, we wouldn't hesitate to bring him back. Hopefully that day never comes -- but it's a real comfort knowing it's there if it does.

There are fancier places with better food but the care and friendship that the staff of Shoreline…read moreoffered my dad more than made up for this. It's down-to-earth, genuine people that make the difference.

Long delays in getting even initial responses to call lights etc. No way of even knowing if or…read morewhen your response had at least been received. There always are delays in care facilities. But to never know if your response had been received was extremely distressing. if no one even responds after 15-30 minutes, a person could be dying, having a heart attack etc. This does not suggest that this is a safe place for someone with somewhat unstable or unpredictable health. .

My goodness. ANOTHER one star review. SURPRISE! Staff was OK for the most part. The Physical…read moreTherapists were good. I received conflicting information about how to do a day trip. (You have to go with a friend or, you need a doctor's permission. The door closes at 6 and no one can return to the facility when my neighbor returned at 9 pm) The cook needs to be fired. Immediately. The shear number of "casseroles" made it seem like she wasn't even trying, just throwing together what she had. (Example; dry cubes of evidently economy cut chicken with some generic industrial "sweet and sour" sauce) So, ya, send someone here you hate.