Outstanding service, friendly staff and such a convenient location and hours. It was super clean…read morewith up to date equipment.

I was a first-time patient and clearly told the clinic I had no prior experience with PT and asked…read morewhat to expect. Despite this, I was not informed that insurance deductibles reset at the start of the year. My appointments were scheduled for 12/20/2025 and 1/2/2026, which caused me to pay my full 2025 deductible for just one visit. There were several opportunities to communicate this - during scheduling, insurance intake, or before the appointment - but it was never mentioned. Follow-up communication was slow, and the response I received lacked professionalism and accountability. No effort was made to resolve the situation; instead, responsibility was shifted entirely to the patient.

After Hiro'（日本語ok）s massage, my shoulder felt much lighter. Hiro's stretching instructions were…read morevery accurate, and he answered all of my questions clear. Through our conversation, I could tell that the staff members share information with each other, which made me feel reassured and very comfortable. I also really liked Kristen's sessions as well. The receptionists are also wonderful and very quick to respond. This is my second time receiving care here, and I am even more satisfied this time than last time. ヒロは日本語を話す事ができます。質問にもしっかりと答えてくれます。そしてマッサージもとても上手です。ヒロの的確なストレッチでの指示のおかげで家でも再現しやすく、自宅でのストレッチもきちんとできています。おかげさまで、肩の具合がかなり良くなりました。クリスティンのセッションも私の大のお気に入りです！Jacoにお世話になるのは今回は2度目ですが本当に大満足しています。また次のセッションが楽しみです！Mahalo!

I can genuinely and wholeheartedly say that the owners, physical therapists, PTAs, billing team,…read morefront desk staff -- heck, even the volunteers -- at Jaco Rehab truly have the patient's best interest at heart. Every single person there is supportive, compassionate, and deeply committed to helping people heal. This is a demanding profession, and you can feel that they chose it because they truly care. Every workplace likes to call themselves a "family," but the team at Jaco Rehab really is an Ohana. They work together like a well-oiled machine, and the result is patients who not only get back on their feet, but leave empowered -- armed with the knowledge and education to care for themselves long after discharge. Their saying is "movement is medicine," and they absolutely embody it.

My Dad's PCP recommended Aqua Therapy to help strengthen his leg muscles. OrthoSport in Niu Valley…read morewas one of the few options on the island; although it was a bit of commute, it's turned out to be a great choice. A customer's experience with such personalized service usually banks on their relationship with their therapist. In this case, we are fortunate to be aligned with Summer. She's a pro - patient, clear in her exercise instructions, encouraging (yet firm), and flexible with some of our last minute scheduling issues (Niu Valley is quite a commute from Moanalua). The facility is right behind Jack in the Box on Kalanianaole Hwy; the light at the left turning lane can try your patience. Parking during lunch hour can be a little challenging; fortunately it is very large parking lot shared by other businesses. They do a nice job with scheduling/changing your appointments, and the email reminders really do help (as does the $50 penalty if you cancel in less than 24 hours). All in all, the experience of going through this form of PT along with the physical exertion without impact to your joints is definitely worthwhile!

I have been working with Esme "Nina" Davis for few months. She is very knowledge, humble and…read moreflexible. I would recommend this therapist to any one seeking PT in and around hawaii kai/ Aina Haina area.

Referred by my physician for a shoulder injury. I had heard good things about them. I was assigned…read moreto a therapist who was young and whose response to any comment or a question was a high giggle and a murmured "Oh, I see I see". I was assigned a bunch of exercises and she did not know how to print out instructions for me. She instead uploaded them to an app instead, which had me do some basic exercise exercises for up to three minutes. When I came back ten days later (she was unavailable before then) and I asked why they were so long, she said that was incorrect, but she didn't know how to change the routine in the app. She had me go back to my previous workout routine. So in the end, some of the issues with my shoulder did go away. But honestly, it did not inspire confidence in the quality of all the therapists. I think with some you're good with others not so good.

Dr. Dean Yoshimoto is AMAZING!!!…read more My mom has been suffering from extreme knee pain for some time now, and even seeing a sports medicine doctor and physical therapists back at home in Chicago, nothing was working - the pain was still there, if not more so, and there was never a clear answer or a treatment plan that was offered by any of the specialists. Here comes Dr. Yoshimoto, who literally decreased my mom's knee pain by 90% after 1 visit. Yes, you heard that right - 90%!!! He was extremely patient, kind, and really broke it down in terms of pinpointing what exactly was going on, what treatment was needed, and what exercises to do at home. He was so shocked and was left speechless that my mom was dealing with inept individuals all this time - clowns, I tell you! Unbelievable. You can tell that Dr. Yoshimoto genuinely cares for each of his patients. He's not the typical physical therapist who gives you some stretches to do, hooks you up to a muscle stimulating machine, and/or gives you a head pad and calls it a day. He actually tries to target the source of pain! I am so grateful that I was able to find him for my mom, and I was actually kind of serious when I told her that maybe she should consider moving to HI permanently, just for him. AHAHAHA Thank you, Dr. Yoshimoto - you are the bomb dot com! +Dr. Dean Yoshimoto! +friendly front desk

I've been coming here for almost ten physical therapy sessions, and I honestly can't say enough…read moregood things about this place. Everyone is so kind and patient -- including the front desk staff. From the moment I walk in, I feel welcomed and taken care of. Every visit puts me in a better mood, which honestly says a lot when you're dealing with physical therapy. The treatments have really helped, and I've noticed real improvement. The clinic is clean, comfortable, and has such a positive vibe. It's also in a super convenient location, and the free parking is a huge bonus. I'm genuinely grateful for my therapist Jason and the entire team here, and would absolutely recommend this place to anyone looking for physical therapy.

Office staff not knowledgeable enough to answer questions insurance coverage. Still haven't gotten…read moresufficient coverage on billing

Best PT clinic on the island. They take care of their patients and offer quality care.read more

Many mahalos to the staff especially to lea, Gary, Shaun, Collin and jaisen. They are very good at…read moretheir job and made my physical therapy easier than I expected. Lea helped me with my appointments and with my insurance, Gary directed me to how to perform the ways to recovery, jaisen and collin pushed and guided me to get as far as I could get back to normal. Alot of us wanted to give up and say screw it but they pushed all of us to the limit. They treated us like we were family and that was special. If you have any type of physical therapy go and see them. You won't regret it. Thank you very much for everything you folks have done for all of us. Happy holidays to the staff!!! Your hard work and dedication will never be forgotten!!

This facility is amazing!! Peter is really friendly, informative and he was able to make things…read moreeasy for us when we first arrived. I've been here a few times and I've always left feeling great! As a Muay Thai competitor, this place has everything you would need and I'd highly suggest this place to any combat sport athlete. They offer great care whether it be through PT, strength training or their recovery sessions. The prices are reasonable for the services they offer, and they do take insurance here which is a plus!

I saw Dr. Peter for over 6 months this past year. He is a great Doctor. He is kind and very…read moreknowledgeable. He taught me how to manage my injury so that I can continue to self manage it going forward. I don't know if my injury will ever fully heal but I do believe I can best manage it because of what I have learned from him. I'm very thankful he exists.

I cannot say enough wonderful things about Fysiotherapy Hawaii. My daughter has been going there…read morefor several months, and I truly could not have asked for a better environment for her recovery. From the beginning, the team has provided exactly the right combination of expertise, encouragement, motivation, and support. They have challenged her when appropriate, celebrated her progress, and helped her stay focused and positive throughout the process. Her recovery has been phenomenal, and we are incredibly grateful for the role they have played in getting her to this point. For a motivated athlete, Fysiotherapy Hawaii is an ideal training and rehabilitation environment. The atmosphere is positive, focused, and encouraging, and it is clear that the team genuinely cares about the athletes they work with and their long-term success. Our entire family is incredibly grateful to Fysiotherapy Hawaii. They have made such a meaningful difference in my daughter's recovery, and I would recommend them without hesitation.

Highly recommend this place! Bart and his staff are very knowledgeable and extremely friendly…read more Their customer service is always exceptional. I have a great experience every time I step foot in that office!

I've been seeing Dr. Jeremy for plantar fasciitis on the recommendation of my podiatrist. He is…read moreattentive and his assistants are very helpful. The entire staff is very friendly and booking is easy. There's lots of open spots typically and they work efficiently even when they are busy. The co-pay is a little higher than other physical therapists I have seen, which I'm not sure why with the same insurance, but I assume that's something to do with insurance and not with Rehab Therapy Partners. The location itself needs probably some tender love and care, it's not as well kept as other physical therapy locations, but the machines they use are all perfectly fine and clean.

The first visit was ok. Then it got really casual. You get the straps and things for the warm up…read more They leave you and you have to find them when you're done. My last visit I had to keep looking for the assistant helping me. And when you go in to greet the receptionist they don't seem to hear you say good morning. Or maybe they're just too busy or have headphones. And what changed my mind about continuing with them was after all my exercises the therapist came in for a "check" and asked me "do you want me to check on your leg?" How does one answer that? Isnt that why you're seeing them? I cancelled the rest of my therapy. If I'm paying for physical therapy I should have one at least observe if I'm doing the exercises correctly or need any adjustments. They cattle people in and leave them to do whatever they need to while the therapists and assistants go to their "break room" and you can hear them chatting and laughing. I wasted a whole month of 8 sessions on this

The staff is friendly and so was my therapist. There was good communication, but the only annoying…read morething was that my therapist kept cancelling the appointments, so I had to reschedule multiple times. I went in to recover from my pregnancy. After about 2 months, I was much better. You don't realise how far you've fallen as far as muscle strength until you're asked to do simple things. The sessions were good and my therapist tested different areas and gave handouts that I could refer to at home.

After dealing with severe and crippling pain that had me unable to many basic things with my wife…read moreand daughter, I was fortunate enough to come across this office. I've worked with Allison for the past few months and can't recommend their office enough for any men dealing with pelvic pain. Prior to my first visit I was dealing with severe nerve pain shooting through my groin into my abdomen and down my legs making everything from sitting to walking across a room feel like being stabbed constantly. Each session has been incredible with both helping to identify the root of the problem and education on what I can do to help progress the treatment in between appointments. I've recovered enough to get back to regular walks and routine trips with minimal pain and continue to address even the tiniest flare ups with Allison's help. I can't recommend them enough for anyone experiencing something similar. As an added bonus, the staff that help at the front for scheduling are super friendly and helpful in working around what works best for each individual. Thanks for all you do!