Ok, so I clearly didn't like this place. Here's why:
1. They don't talk to you unless you sit down at one of their stations.
2. They (and I kind of understand but it's still VERY annoying) always try to sell you stuff when you just want some simple information.
3. They break the law. Er.. hello. What's this? Oh yes. Not to get too anecdotal or anything, but that is kind of the point here... I got a Nokia 6300 here and the new small charger broke within two months. When I took it back they checked it was the charger and not the phone but still said I had to send the phone and charger to the manufacturer for repair, which would take two weeks, and didn't offer any replacement, or even an apology. So I bought a new charger for £15. When that died after 27 days (I'm being specific for a reason), I took it back with the receipt to be told that as there was a Nokia sticker on the plug, they didn't sell it to me. When I said, 'Here's the receipt," they said the charger in my hand wasn't the charger on the receipt. I asked for the manager but he was on holiday. So when I went back two days later to speak to him, he said that I couldn't do anything because the 28 days after purchase were up. I went through the obvious and still got nowhere. When I waved the Consumers' rights laws, which I had downloaded from the government's website, they finally gave in. But still not without the, 'I'm doing you a favour,' line.
So now I'm doing Yelpers a favour by saying STAY AWAY.
But the best thing is I don't let it bother me. read more
