This place is amazing and the people who work here actually care…read more.. if you need a phone fixed... just go here and thank me later. My daughter's phone was broke and we needed it for a trip. Luckily, they kinda bent over backwards to get me this phone and I got super lucky they were able to find the parts. They kept me in the loop the whole time. Truly a great store... I appreciated it some much I will not look at another shop to get my phone fixed, I am loyal now... It's been months since I got this phone fixed, and I wish I could remember the gentleman's name who took care of this for me. He made it all work out and he made it effortless... Thank you..

This Lenexa location is worthless. The employees could not fix a phone if they tried. They sit…read morearound and do who knows what. Then, they return your phone back to you in worse condition that when they received it. Definitely go to a different store!!!

A cracked screen led me to this spot. The staff are friendly and knowledgeable. I dropped it off…read moreand an hour later had a beautiful new screen. They also sell accessories and those are priced competitively. I'd go back again for phone repairs.

This was the worst experience ever! I took my sons PS5 console in in April to be replaced due the…read morefan running hot and the HDMI port needed fixing. Daniel calls to tell me they shipped it to their repair center in Florida and their technician called and said they can't fix it. I then received a call from the manager that I can pick up my device but it's not repairable (at this point I spent $120 for the deposit.) I go and purchase him a new PS5..two days later , I receive a phone call from a UBreakiFix employee telling me there it is repairable and I was told incorrectly that it wasn't. I was also advised my balance is $150 to get it fixed and pick it up. I had been told they fixed it, plugged it up and everything was running smoothly. It took me some time to pay it off but every time I called in and went in to make a payment...I was met with the most disrespectful turn it customer service by an employee by the name of Dustin W. Even when I went in to pay the balance off...he felt the need to continue to be disrespectful and make unnecessary comments. For example, there was a sticker on my console with my name and number..in the middle of him getting the sticker off he says "yea it's been here so long there's no telling how much hard it'll be to get this off." I simply took my device and was able to get the sticker off myself. Once my son and I get home...he plugs up the console...not gen seconds in the same thing starts happening again! The fan ran hit and eventually shut off. I call ubreakifix and I speak with Paul and explain everything to him...he even admits after looking at bites and transaction history that something seems off and he's going to have Daniel the store manager call me the following day. It's the following day at 4pm and I still haven't heard from anyone at the store. So I call and Daniel answers and tells me that had I listened and not taken so long to pay off the repair that I was told couldn't be fixed...I'd know that this is my fault act also that I don't have a warranty cause they don't offer one so there's nothing I can do to even get half of my money back. They knew there was not %100 guarantee that my device would work but they still took my money in the meantime and anytime I cane to me he a payment I was met with sarcasm in regards to me having to make payments on my device instead of paying it off in full at one time.

Friendly, timely service that fixed my problem! I walked away knowing if anything went wrong the…read morework was guaranteed for 60 days!

I have an iPhone 13 ProMax. I finally broke the back glass. I read all the great reviews, and…read morebrought my phone in. Scott had to order the Alpine green back glass and in about 2 days dropped my phone off and installed in about 1 1/2 hours. I literally can't tell that the glass was swapped out. Highly recommend. Professional and responsible and timely. Texted me when the back came in and replaced that afternoon.

I couldn't get my laptop top to start and was in a panic. Will was the best! Thank you, Will gir…read morehelping me!

The 2 guys there Will and Josh were very helpful I definitely didn't think my phone could be fixed…read moreand they assured me it could! My phone and all my data I thought I had lost is now all back! I 100% recommend this place!

An older model iPhone 12 phone screen was cracked and no insurance on the phone. They were fast and…read morepricing was transparent. Communication were good on completion status and I would definitely use them again- hopefully we don't get a broken screen though!

My son's Xbox was working but no picture on the screen unless the hdmi cord was moved around a…read morecertain way so CPR replaced the HDMI port and when the device was picked up they told me my device wouldn't turn on. They said I could pay for more diagnostics and power supply repair to fix what they messed up and other than that I was beat. Do NOT trust this place with your devices unless you want to risk them being broken and blame to be placed on you. Worst customer service experience ever

I am not very computer savvy, so when my daughter started using my PC for gaming, I wasn't prepared…read morefor what would happen. I started having issues, but thankfully the staff was able to explain why you can't download certain files off the Internet They re-installed my windows twice, without any issues whatsoever

Horrible. Drove an hour to get there before they closed. Phone screen broke, they had the parts to…read morefix l but said inventory didn't show it for asurion claim system so they could not fix. I asked Michael if he could call customer service to have them fix inventory and he laughed and said no they would get mad at him. Would not help at all. Did not care that we drove ao far. Very incompetent and I would not recommend this store.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

These guys are awesome! They have helped me twice now and I can't say enough about them. Super…read morenice, totally knowledgeable and they get it that you need it quick! Save time, save money, save your sanity - head to Tech Grove

Just want to say how great it was for me to happen upon this company…read more I needed a replacement screen for my MacBook Pro. They assessed the issue, checked my OS, did a systems check, and then we discussed my options. We agreed to replace with oem screen, but they had to order it in. Uh-oh, how long? Just a day or so. Well, it came in on time and I returned with my computer in the middle of the morning on Friday (had to back up the thing to my time machine). By the time I had finished running errands and grabbing some lunch I get an email my computer is ready! Wow! I'm a big fan of Techgrove now! Thanks guys! You were great! Sean Mahan