I can not speak highly enough about this wonderful family business…read more They have helped me numerous times, I'm not the most technical person but Greg and Eva have been so patient with me and talked me though setting up new phones, storage issues and recommending screens and cases. The have helped lots of my fiends and family a must for any new phones, contracts, issues, training I wouldn't go anywhere else! Than you guys!

Iphone SE stopped charging. Thought i would need a new battery port. Spoke to someone on their…read morewebsite who guided me through what may need to be done and the price (Very good and reasonable prices). Went down today, they cleaned the port and checked to see if it was charging again properly before taking further action. Turns out it was and a good proper clean was all it needed instead of repairing. No charge!!. Couldn't of asked for anything better :) (Very good health and safety guidelines too within the shop)

Another one of these 'phone doctor' places which you wonder about - is it all just a front for…read moredealing in stolen phones or am I just a paranoid scouser? The Clinic can unlock and unblock your phones, replace lost chargers, update the software and generally restyle your phone. Or that phone you found in that club last night and didn't want to hand in cos it's better than yours....sorry, paranoia coming in again. Although I take the mickey, these places are godsends if your beloved phone IS poorly, and they can generally diagnose and cure on the spot or within the day. I refuse to leave my phone overnight though because, well, I'm not stupid....

This is a small shop with a limited range of second hand mobile phones and new non original phone…read moreaccessories such as cases/covers, chargers, bluetooth headsets, headphones and memory cards. The say they offer an unlocking service on all phones but I have yet to put that claim to the test with my old LG phone from three. My advice is to get a cheaper SIM only plan and buy your own mobile direct from somewhere like expansys.com If you have an old phone to sell speak to Mr Khalid who seems to be the most knowledgeable . Not all staff were immediately helpful thus low review score.

Located on Liverpool's Lord Street, this branch of CeX is a decent sized store, albeit on the first…read morefloor you enter the store on it is slightly small. It specialises in selling second-hand technology such as consoles, games and even phones, where it buys from the public and then sells on. From the outside the store looks nicer and modern modern than other CeX stores, ditching the standard red sign and simply writing Entertainment Exchange with the CeX logo on the side, makes it has a nicer, more modern and higher class feel which is a smart idea I hope to see at more stores as that is simply what CeX stand for, to the point where it is one of my favourite parts of the store where it ditches its usual branding which I find hideous to something cooler. Going into the store the modern vibe seems to disappear, it is located up a large step and there are no lifts once you get into the store, so that's worth noting if you have trouble with them. The range of products available was decent, yet the store inside had more of a slightly cheap and more of a typical CeX vibe, not too modern, the overall cleanliness of the store also could have been improved drastically. Prices can be a little hit and miss, with some prices often costing the same to buy "new" elsewhere, CeX argue this is to give the person trading in or selling their used product back to them the best price, but in most prices one of the two prices isn't the best, so it is finding the balance to that. The store looks nice and inviting from the outside and it is in a good central Liverpool location, yet as you go into the store it doesn't scream a modern city centre location which I feel my closer branch Manchester Arndale in a way does, so I feel CeX on Lord Street only deserves a two-star rating due to the issues discussed.

CeX is a store where you can trade in your unwanted electronics goods (as long as they are in full…read moreworking order and in adequate condition) to be resold at the store. All items you trade in are fully tested to meet specific criteria, so there are no shortcomings when buyers decide to purchase pre-owned items. If an item you buy is faulty, there is a refund policy as long as you return the item with the receipt. I have been a registered member with the store for about 3 years and ever since, I have traded in many items (mostly dated mobile phones) as I often like to keep up with the trend when it comes to anything technology related! Once trading in, there is the option of 'exchange' or 'cash' but whichever you choose, there is not much difference in terms of value. It all depends on your preference. It's an ideal store for those who are into gaming, mobile phones, computers and mp3's however it if you decide to buy any of their goods, items will usually be more expensive than the RRP which in a way does not make sense because products are pre-owned; this is actually their way of making profits so be warned. Personally I would suggest this store if you wish to trade in for cash or want to buy second-hand games (these are always cheaper) but everything else is has a bigger price tag.

Prices inviting you to buy pay as you go phones and then told they "don't as a franchise" sell what…read morethey are offering on their price tickets. The lass literally told us to clear off to asda. Rude!

I was quite grumpy about having to visit this shop at all as it was as a result of being sent an…read moreincorrect item by O2 when I'd upgraded my phone online. However, my problem was resolved quickly and efficiently and normal service was resumed in my mobile world, so all's well that ends well I suppose :-)