A large EE store within Middlebrook Retail Park in Horwich, located next to Costa.
I came here to enquire regarding Spend Caps and going abroad. The staff seemed friendly, they were able to answer and resolve my questions rather quickly. I was dissatisfied with the overall EE policy however that isn't the fault of my staff member.
Example)
Under EU law, a UK citizen can use their mobile minutes and data within Europe for no additional charge however EE state there must be a way for them to charge you extra if possible, although you don't need it. This means if you have a spend cap of £0 you must remove it or increase it to £5 to go abroad and use your phone, even if you won't be charged that. Within the past 2 years, I have been a customer at O2 and 3 Mobile who allow you to set a £0 spend cap and still use your phone.
Inside, the store is spacious, they have measures in space to support social distancing and it is a decent, welcoming EE store overall. 4* read more