My PS5 kept shutting down seconds after turning on. I had noticed that the fan stopped working so I…read morecontacted JTechFix and took my system in for repair. He didn't disappoint. He truly is the lowest cost repair and his service is unmatched. He replaced the fan and cleared out the vents and now the PS5 works good as new. I would definitely utilize his service again. This guy is the real deal. Don't hesitate to give him a call. I'm glad I did.

Johnny was great! he responded to my many questions on Yelp very quickly. When I got to his office,…read morehe gave it a quick consultation and very easily identified that my first screen replacement wasn't OLD and explained to me the differences between Soft OLD vs LCD, showing his knowledge and building credibility with me fast. Waited a bit longer than usual, which he told me would happen though it is usually a 20-30 minute wait, because someone dropped their phone off before I did and he had others dropping it off right after. my iphone16 pro max screen seems like brand new, doesn't overheat anymore due to the soft OLED screen, and doesn't have anymore random flickering. Would definitely recommend Johnny to anyone, even to my worst enemy for a screen replacement. He even gave me a tempered glass screen protector on a great price for the initial replacement.

I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

We went in for an opinion on our super old ipad and we received good information. But while i was…read morein there i noticed they had all sorts of privacy screens for iphones. And wouldnt you know i had just cracked my old screen protector so i decided to get one! It was a relief getting a protector put on by a professional and not having to worry about lining it up, bubbles, or lint. It was quick and it was only $15. And the man was very knowledgable and friendly. If this one breaks too, i will definitely be back! Im glad he's in downey! Parking is limited.

I went in to see if they can help me fix my charging port because my phone was only charging if the…read morecable was put at a certain angle. They recommended all I do is clean it and see if it works just from cleaning instead of replacing/repairing the charging port. And sure enough, they cleaned the charging port and the phone charged perfectly as soon as I inserted the charger I was out of there within 10 minutes.

great customer service & quick! definitely will be back and…read morerecommend. the people in the front are very helpful

Had my phone repaired here (the glass on the back shattered) and it was scheduled though my…read moreinsurance. The rep helpful and repaired my phone in about 1 hour. They are a bit hard to reach as when I called the location to confirm my appointment during business hours no one answered. Thankfully I arrived and they were open. Would definitely use them again if needed.

I decided to use Xpress Cellular Repair to replace the battery in my iPhone since they are…read moreliterally around the corner from where I live. When I walked over to the shop to drop off my phone, I was told it would take 40 minutes. I came back about an hour later. Thuan explained to me what he did and that my phone had a new, fully-functioning battery. I was impressed that he was able to get this done rather quickly. The price he quoted me for the battery replacement was $80.00, which I thought was a fair price. If I ever need service on my phone again, I will not hesitate to come back to Thuan's shop. For anyone in the local area, I highly recommend Xpress Cellular Repair for cell phone servicing.

I have been a customer of Xpress Cellular Repair for OVER 10 YEARS, and after my most recent…read moreexperience, I will never spend another dollar with this business. Just 46 days ago, I paid them $200 to replace the screen on my iPhone. Now, less than two months later, the screen has developed a bright pink line running straight through the middle of it. You would think that after more than a DECADE of giving a local business your money, they would stand behind a $200 repair that failed after only 46 days. Apparently not. I spoke with the owner and his wife, and rather than taking care of a longtime customer, they refused to honor the repair because their warranty is only 30 days. Let that sink in. A $200 iPhone screen lasts 46 days, and their response is essentially: you are 16 days outside our warranty, so that's your problem. I understand having warranty policies. What I don't understand is selling a customer a $200 screen that fails in a month and a half and then hiding behind a 30 day policy instead of standing behind the quality of your work or the parts you sell. And what makes this especially disappointing is that I wasn't some random first time customer. I supported Xpress Cellular Repair for OVER 10 YEARS. Ten years of customer loyalty apparently isn't worth 16 days of flexibility. That's the part that tells me everything I need to know about how this business values its longtime customers. If you're considering getting an expensive phone repair here, I would strongly recommend asking yourself one question first: What happens on day 31? Because based on my experience, if that repair fails shortly after their 30 day warranty expires, you may be stuck paying for it all over again. After more than a decade as a customer, they've lost my business over their refusal to stand behind a $200 screen that lasted 46 days. Extremely disappointing way to treat a loyal customer. UPDATE: Then the owner respond to my Yelp review as well as my Google review and says there was physical damage to my phone (which there isn't), to cover himself for the public. DO NOT, I REPEAT, DO NOT USE THEIR SERVICES. These people are about profit, not community, or standing on the products that THEY SELL! THEY ARE SCAMMERS!!

Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

Can I leave zero stars??…read more Edgar was not at his business when it was supposed to open at 10 AM (at least that's what the lettering on the door says) and then tried to turn the tables on me when I called and texted. (I had called the day before) He didn't answer the phone, but texted that he'd arrive in 5 minutes. I told him I'd wait in my car and asked if he could let me know when he arrived...and then nothing. 20 minutes later when I texted back, he said 'i said I would be there in 5 minutes' (screenshot attached) Unprofessional. Zero Customer Service. Rude. I like to support small businesses, but will not spend a cent with someone as entitled and rude as this. He also had the audacity to ask if no one would fix my phone for what I paid to have the identical fix performed before...and although he's only a couple blocks from my house, I will take my device anywhere else BUT here. Lakewood deserves better

I needed my battery changed on my S9 and brought the battery I had purchased on line. The tech was…read morefriendly and business-like and said that yes they could install it and it would be about 3-4 hours. I decided to wait in the shop. While waiting a father/son duo came in to get two phones to be repaired. The tech listened to the issues, offered suggestions so that the one phone would be repaired by end of day and the other in 2 business days. They both seemed pleased with the options and I believe reflect the company's commitment to provide excellent customer service. In 90 minutes the battery on my phone was installed and my order complete. the phone is working fine. Under-promise and over-deliver. Very satisfied with their service. Will use them again.

They are now doing business as Ace Tech. My Samsung Galaxy…read mores23 stopped powering on. After holding the power and volume down button for about 20 seconds the phone would come on and go right back off. I took it here to get it repaired. I found this repair location on google with a different name (ESM cell phone repair). I was charged $41.60 to have my phone inspected to see what the problem was and get it repaired. I was told I would get a call in an hour or two after the technician checked my phone. After waiting over 3 hours, I called to get the status on my phone. When I called, I was told exactly what I had told them how the phone was acting. Clearly they had not looked at my phone at all. I asked what I next step was and the guy seemed puzzled. I was asked if I wanted to come pick up my phone. Since it was obvious that they couldn't repair it I went back to pick up my phone. It appeared that the phone had no been touched. I guess this was an easy way to make money off people without providing any service. I advised to steer clear of this place unless you have money to give them just because. One would think they would at least refund the money for the wasted trip.

Let me start by saying i found out about this business through my city's facebook page. I sent…read moreOscar a message with the issue i was having. I dropped it off the next day. He kept in contact with me on the repairs that were needed. One day service with a warranty. I will be back if needed.

I'm confused about what happened here. I requested a quote for a laptop battery replacement and was…read moretold $75 plus tax on the parts, so around $78, which I still think is a good price. I agreed and said I would come in on the 8th. A few days later, I messaged to reschedule to the 15th. The owner replied on Yelp that it was fine. On the morning of the 15th, I texted my arrival time a few hours in advance, to which he never replied. I arrived at the shop with my laptop, and the employee working said there was no order for me, which was confusing because the owner had been so communicative. He said he would order the part and it would be there later that week and I agreed to come back. I got a text confirmation with my order number and everything. Fast forward a week and a half: silence. Nothing. I replied to the order confirmation text asking if it had arrived, and I don't know if it went through or not, but it's just weird they wouldn't have the part by now or some kind of update. I gave up, bought a kit on Amazon for $35, and installed it myself in 10 minutes. I don't know where this project fell apart, but if the shop didn't want to take it on, they could have declined it. I'm just confused by lack of follow-through because they have so many good reviews, and I thought I had done everything I could, both in person and online, to confirm I wanted the service.

My daughter's phone got water damage from a beach trip. Brought it here to see if it could be fixed…read more& was helped by Mostafa. He told me the problem would be either the screen or sensor, & a chance it could be both. I came right before closing hours & he told me it would be ready the next day. Not even 24 hours later my daughter's phone was fully repaired & working just as new. I really wish I had known about this place sooner. Would definitely recommend it needing a phone repair!

They scam they scammed my lil sister just to get more money from her went back and said the phone…read morebattery is no good when he just changed it now her phone died again

Great communication , quick and accurate service, fair pricing. Overall great experience. I'd…read morerecommend.

I usally rather give business to small businesses but this one I truly regret. as other has stated…read morehe uses subpar cheap parts. had screen replaced on my phone which cracked several day after. mind you phone was in my pocket. which possibly phone flexing in the pocket while sitting caused the screen to crack. I called him and he says he cant doit because he cant return the screen and i would have to most likely pay agsin, I asked him if it was original which he lied about. and then ignored my calls after that. which caused my camera and s pen to stopped working. had to get phone repaired somewhere else and confirmed repaired job and screen was subpar.