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    Phoenix Motors

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    People searched for Used Car Dealers 192 times last month within 15 miles of this business.

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    USED - 2005 Lincoln Aviator  Purchased from UsedLLC

    USED

    (53 reviews)

    I had been shopping for a used pickup for days. I stopped in at Used LLC. Salesman Zeke asked me…read morewhat I was looking for. When I told him what I wanted and my budget, he had several recommendations. We went through the process of elimination. He was never pushy or tried to sell me over my budget. Everyone there was very friendly. No high pressure. I found a truck that fit just right.

    I was a serious buyer ready to move forward on a 2004 Cayenne S. I even had a mechanic cleared to…read morecome out with me for a Saturday appointment. I was very clear from the start that I needed to confirm a few specific mechanical details before making the drive from south of Portland. Specifically I asked for a cold start video to listen for engine health and a quick confirmation on whether the coolant pipes had been upgraded to aluminum. These are deal breaker items on these cars and it takes less than two minutes to check. Despite calling the main office and texting both the business line and a personal line for a salesman named Chris I got absolutely nowhere. I waited over 24 hours for a simple response and was met with total silence. If a dealer cannot be bothered to provide basic transparency or even a "we are working on it" text to a vetted buyer with an appointment then they are telling you exactly how they operate. It feels like they are just waiting for someone who won't ask the right questions about the car's history. I ended up cancelling my visit because the lack of communication is a massive red flag for any major mechanical issues they might be hiding. If you value your time or want a seller who actually stands behind their inventory I would suggest looking elsewhere.

    Dick Hannah Dick Says Yes Vancouver

    Dick Hannah Dick Says Yes Vancouver

    (91 reviews)

    I purchased my vehicle from Dick Says Yes (Dick Hannah Dealerships) toward the end of December, and…read moremy experience since then has been nothing short of exhausting and deeply disappointing. In just one month of ownership, the vehicle has already been brought in for service three separate times (not including the other two occasions I've left the car for diagnostic). I most recently picked the car up from servicing 2/2/2026, only to have the service engine light turn back on almost immediately (2/3/2026). I was informed by the dealership that their diagnostic equipment does not provide in‑depth readings, and that I may need to take the vehicle to Mercedes for proper diagnosis, entirely at my own expense. Being told I could be financially responsible for continued mechanical issues on a vehicle I have owned for barely a month is unacceptable. This situation has caused significant inconvenience, including repeatedly having to arrange alternative transportation while the car is being serviced. Purchasing a vehicle should come with reliability and peace of mind--not constant breakdowns, repeat service visits, and uncertainty from the start. I regret purchasing this vehicle from Dick Hannah / Dick Says Yes dealerships. Based on the repeated mechanical failures, unresolved engine issues, and the short time frame in which all of this has occurred, I strongly believe I was sold a lemon. At no point during the sales process was I advised of existing or ongoing mechanical issues. Now, after the purchase, I am being told that I may ultimately be responsible for repair costs related to problems that have existed since the vehicle was sold to me. Due to the seriousness and persistence of these issues, I am actively seeking further resolution through formal consumer‑protection and legal avenues, including: Washington State Lemon Law Administration (Office of the Attorney General) Washington State Attorney General's Consumer Protection Division BBB Auto Line Other purchaser‑rights and consumer protection agencies Potential legal consultation regarding Washington State Lemon Law protections I am posting this review across multiple platforms to document my experience and seek proper resolution. I strongly encourage anyone considering purchasing a vehicle from this dealership to proceed with caution and to be fully aware of the risks involved.

    I'm not someone who usually leaves bad reviews, but my experience at this Hazel Dell location…read moreyesterday (April 14th) was honestly pathetic. My boyfriend and I walked in ready to look at a new car, and the employees just stood there staring at us without saying a single word. We felt so uncomfortable and disregarded while we walked around trying to find someone to help us. The staff acted completely stuck-up and didn't even make eye contact. We felt stupid just standing there while being ignored could've said hi welcome in or something but they just stared at us like some fucking zoo animals so we left. I will never bring my business or my family's business here again. There are plenty of other dealerships in the area that actually value their customers. edit: this place still fucking sucks

    Vancouver Auto Center

    Vancouver Auto Center

    (37 reviews)

    David was very nice and helpful, and the detailer did a good job with the exterior, but…read moreunfortunately, our experience with Vancouver Auto Center was mostly negative. We purchased a 2013 Ford Explorer from them, that the following day, had the "check engine" light on. I would think twice about trusting this establishment. From the beginning, they scheduled us and another group at the same time to look at the car we were interested in. At the time, we figured it was an honest mistake; however, it could have been purposely done to pressure us into a quick decision. After a test drive, my wife decided she wanted to buy it. They made the process simple and quick. After the "check engine" light turned on, we reached out to David, who comforted us and told us we could return the car and have it looked at. After dropping off the car, we received an uncomfortable phone call from Moe, where he told us they could fix it, but it would cost $1,800. But they would cover half of the cost (still almost $1,000 on top of what we just paid!). After rejecting his offer, he was dismissive of our concerns and continued to pressure us to pay for the repairs. He treated me like I was over-reacting and being unreasonable for not wanting to give them more money (ridiculous!). While this issue could be completely a coincidence, it is entirely possible that Vancouver Auto Center sold us this car knowing it had this issue, deleted the fault code, falsely advertised its condition, rushed the sale of the car, then started pushing the repair, all in an effort to get more money out of us. If I were you, I would not trust nor believe their claims and avoid buying cars from them.

    Be careful, I know there's no warranty with used cars and buyer beware but less than a month after…read morepurchasing a Nissan Murano for $3,300, I need to put $3,400 into it for Valve Cover Gasket, Front Break Rotars and Pads, Tie Rods, etc.... They purchase junk cars from auction and sell them. Same old, same old. Lou is a good salesman but be careful. I'd buy from a private party, someone a little more trustworthy.

    Phoenix Motors - usedcardealers - Updated May 2026

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