I was a serious buyer ready to move forward on a 2004 Cayenne S. I even had a mechanic cleared to…read morecome out with me for a Saturday appointment. I was very clear from the start that I needed to confirm a few specific mechanical details before making the drive from south of Portland. Specifically I asked for a cold start video to listen for engine health and a quick confirmation on whether the coolant pipes had been upgraded to aluminum. These are deal breaker items on these cars and it takes less than two minutes to check. Despite calling the main office and texting both the business line and a personal line for a salesman named Chris I got absolutely nowhere. I waited over 24 hours for a simple response and was met with total silence. If a dealer cannot be bothered to provide basic transparency or even a "we are working on it" text to a vetted buyer with an appointment then they are telling you exactly how they operate. It feels like they are just waiting for someone who won't ask the right questions about the car's history. I ended up cancelling my visit because the lack of communication is a massive red flag for any major mechanical issues they might be hiding. If you value your time or want a seller who actually stands behind their inventory I would suggest looking elsewhere.

My daughter just bought a car from here. Two days after she bought it, she started experiencing…read moresome weird automatic lock issues and took it into a mechanic and they did a full review of the vehicle and the findings were shocking. The codes had been cleared, so no engine lights were on when she bought it, however, based on the mechanic findings, the value of the car that was financed, would've been misrepresented to the bank. We've had some pretty stereotypical car dealership experiences in the past, but this one tops the cake. And like the other reviewers on here people, she spoke to were quite rude and inappropriate.

Have you noticed the name Pete in other people's reviews? That's because he's AWESOME!…read moreHe helped our son obtain his first auto loan and the car, 2010 Corolla, is exactly what we were looking for. Everyone at the dealer is friendly, no pressure, exceptional vehicles, and they went above and beyond for us.

Purchased a Toyota Camry XLE from Pete. Straight forward…read moresales, super car in impeccable condition and no pressure tactics! Everyone there was friendly and respectful!!! I loved the way my son in law and I were treated and will be highly recommending them. It was a great experience and I love my car

Walked into this place twelve years ago as a broke 20 year old and asked to test drive the cheapest…read morecar on the lot. Paid 8 grand for an ugly kia with 80k miles on it, the process was fast and easy. Over a decade later my car is still running smoothly minimal maintenance.i can afford a nice car now but im gonna run this thing into the ground till the wheels fall off. Sometimes you get lucky.

I purchased my vehicle from Dick Says Yes (Dick Hannah Dealerships) toward the end of December, and…read moremy experience since then has been nothing short of exhausting and deeply disappointing. In just one month of ownership, the vehicle has already been brought in for service three separate times (not including the other two occasions I've left the car for diagnostic). I most recently picked the car up from servicing 2/2/2026, only to have the service engine light turn back on almost immediately (2/3/2026). I was informed by the dealership that their diagnostic equipment does not provide in‑depth readings, and that I may need to take the vehicle to Mercedes for proper diagnosis, entirely at my own expense. Being told I could be financially responsible for continued mechanical issues on a vehicle I have owned for barely a month is unacceptable. This situation has caused significant inconvenience, including repeatedly having to arrange alternative transportation while the car is being serviced. Purchasing a vehicle should come with reliability and peace of mind--not constant breakdowns, repeat service visits, and uncertainty from the start. I regret purchasing this vehicle from Dick Hannah / Dick Says Yes dealerships. Based on the repeated mechanical failures, unresolved engine issues, and the short time frame in which all of this has occurred, I strongly believe I was sold a lemon. At no point during the sales process was I advised of existing or ongoing mechanical issues. Now, after the purchase, I am being told that I may ultimately be responsible for repair costs related to problems that have existed since the vehicle was sold to me. Due to the seriousness and persistence of these issues, I am actively seeking further resolution through formal consumer‑protection and legal avenues, including: Washington State Lemon Law Administration (Office of the Attorney General) Washington State Attorney General's Consumer Protection Division BBB Auto Line Other purchaser‑rights and consumer protection agencies Potential legal consultation regarding Washington State Lemon Law protections I am posting this review across multiple platforms to document my experience and seek proper resolution. I strongly encourage anyone considering purchasing a vehicle from this dealership to proceed with caution and to be fully aware of the risks involved.

Best experience at a used car dealership. No pressure, no surprises. Decent trade-in value, all…read morelicensing fees taken care of as well as transfer of ownership. Eric even provided new wind shield wipers gratis. Definately recommend. Also have some really cool cars for sale.

Best place to buy a used car My husband and I had a great…read moreexperience. Pat,and Ray were very friendly,and helpful . I highly recommend this car lot.

Jim D May 25, 2025 Wish I had done more research. Bought car…read morein January. Stolen shortly after and I hadn't put 100 miles on it yet. No recovery or information to this day. JFeeling of family and friends is I was scammed. Never have/did receive title or plates and went to the lot where I bought the car and it was empty/moved out lock, stock and barrel.

SCAMMER!!!!! I bought a vehicle from Adham Jawad at this dealership in February 2025. Here we are…read moreJune 2025 and I still haven't received the title. I've been going through the department of licensing and They cannot locate the title and are having to locate the previous owner to try to get release of interest. This person/dealership has been scamming people all over and now he is at a new dealership in Vancouver claiming that it's his uncles place . So stay away from there as well!!!! The sign says Vancouver auto company and is at 13905 NE fourth plain across from Tony's auto.

I helped my friend to get a car there. And I found them to be very straightforward and honest and…read moremade her in a very good deal.

Absolutely horrible. These guys sold my son his very first…read moretruck. He did it on his own and I am so happy and proud of him for working hard, saving money and getting a bank loan on his own to cover the difference. ** Look at the description in the ad I have attached for the truck. Pay close attention to line after line of total LIES.**. They took $15 thousand of my sons money and this truck didn't even make it home to our house. It broke down on the freeway, at night, in the rain, during rush hour. The engine shut off and left him stranded in the middle of the freeway. He was able to get it to the inside lane where it sat for hours on end until we could have it towed. The next day we had it towed back to Vancouver Auto Center and they had it sent out to service. A MONTH later he gets it back and drives it home. The truck wouldn't even start after that. Did I mention that Mo wanted to SPLIT the cost of the repair? He wouldn't even voluntarily honor his word. It wasn't until after some debated conversation he said he would cover it.... And the truck still doesn't even work. Mo is a manipulative type "A" personality who rolls everything back onto the customer as if ANY of this is my sons fault. They saw him coming a mile away and took advantage of him. He is a very responsible and respectful young man and it makes my blood boil that after four months, countless hours of issues and tow trucks and a ton of extra cash he is still without a dependable vehicle. Vancouver Auto Center should be ashamed. This is shameful. Please take your business elsewhere. Mo owes us $15k, plus extras. My son is borrowing a car and has a loan on a truck that he cant even use. Go back and read the ad about this "solid dependable" garbage. And to you Mo, none of this is my sons fault. When you speak to him dont cut him down and make him feel like an idiot because he had never bought a car before. This is on you. 100% on you. Shame on you. I'd give you zero stars if Google would allow it but you get one. Thats all you get.

I bot a 1984 Cadillac Eldorado from Hazel Dell on a Friday and completed all the paperwork for…read moredelivery. On Monday I got a call from someone at Hazel Dell who said the car had been sold to someone else. I never got my paperwork back and I have called and emailed them to no response. They continue to advertise the car on Carsforsale. They are a scammer and do not do business with them.

No response from THREE attempts to inquire about a car. They had a car i wanted to buy and so i…read moreused their email form and sent an inquiry. I got an autoreply inviting me to come in and look at what they have. I never got a real answer. Weeks later i tried again and only got the autoreply, still never got a real answer. I eventually sent a third inquiry asking about the same car, and again only got an autoreply. I have since bought myself a truck so i don't still want their neon highline, which i am pretty sure they don't actually have anymore. From reading other reviews it is probably best that i didn't buy from them. So perhaps it was all for the best that they don't bother replying to emails sent from the contact form on their website.

Drove 8 hours to buy an f350 from Exclusive Motors. While speaking to the owner, Danny on the phone…read morehe assured me that there was nothing wrong with the truck. He did not mention until I arrive that the truck was burned, totaled and salvage titled. 300 miles later on my drive home the truck lost all power. The truck leaked over 7 quarts of oil and lost injector pressure. 2500$ in repairs later and only having driving from Exclusive Motors to Belgrade MT, Danny is completely unmilling to cover any of the repairs. A month later when Danny finally mailed the title, I went to register the truck only to find it had never been inspected and issued a rebuild brand in the first place. Danny issued temporary plates to a truck that isn't road legal and cannot be registered in any state. If this isn't an indication of Exclusive's integrity and Character I don't know what is.

Scums.! You wanna get ripped off more that any Humane person should like too. By all means..... But…read morefuxk this place! They sent me on a drive 9 hours away with no working head lights. Why,? Because they switched out the odometer and fucked up some features. They didn't mention to me that they got it from an option before switching out the odometer. Illegal nonfood worthless scums.