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    Phoenix Microgreens

    5.0 (4 reviews)
    Open • 9:00 am - 5:00 pm

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    6 years ago

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    PROTEINHOUSE

    PROTEINHOUSE

    3.5(301 reviews)
    5.1 mi
    •$$
    Vegetarian friendly
    Gluten-free friendly

    Food was great I got an açai bowl. Amazing tasted good. The service was awesome and the environment…read morewas nice and calm.

    I'm extremely disappointed with how a scheduled pickup order was handled a few nights ago…read more I placed an order for my family and specifically chose a later pickup window of **5:50-6:00 PM** because I knew I wouldn't be able to arrive until around 5:55-6:00. I received both an email and text confirming the order and pickup time. I then received another text updating the expected ready time to **6:00-6:05 PM**. At **5:42 PM** I received another text, this one saying my order was already ready at least eight minutes before the pickup window I selected and 18+ minutes before the updated time I had been given just minutes earlier. Since I knew I couldn't arrive until around 5:55, I called and asked if the food could be remade so I wouldn't be bringing cold food home to my family. Instead of acknowledging the issue, the employee I spoke with repeatedly told me there was essentially nothing they could do. She initially offered to let me speak with a manager, then came back and told me I could not speak with him. She also suggested that in the future I should simply wait until later to place my order. That left me asking the obvious question: **What is the point of offering customers the ability to schedule a pickup time if the restaurant isn't going to honor it?** When I arrived, I spoke with the manager and explained everything again. His initial response was basically that "this is just how the system works." I showed him the confirmation email and text messages documenting the pickup times. He pointed out that the order was "only" ready eight minutes before the earliest part of my original window. I pointed out that it was also 18 minutes earlier than the updated time the restaurant itself had texted me. After quite a bit of back-and-forth, he finally agreed to have the food remade. Mistakes happen. An order being prepared too early by itself wouldn't have prompted me to write this review. What bothered me was the way the situation was handled afterward. Rather than simply acknowledging the mistake and fixing it, both the employee and manager initially acted as though the problem was mine for expecting the scheduled pickup time to mean something. We're fairly new customers, but my family has already eaten here three times in the past month. Unfortunately, after the way this was handled, I'm not sure we'll be back. Good customer service isn't about never making a mistake. It's about how you respond when one happens. This could have been resolved in 30 seconds with, "Sorry about that. We prepared it too early. We'll remake it for you." Instead, it became an unnecessarily frustrating experience.

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    PROTEINHOUSE
    PROTEINHOUSE
    PROTEINHOUSE

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    Farmers Market North Scottsdale - Produce, bbq, and more.

    Farmers Market North Scottsdale

    3.5(24 reviews)
    8.3 mi
    •$

    I usually go to the Uptown farmers market but it's quite a long drive for me. I decided to try this…read moremarket since it's only a few miles from my house. There's two fruit and vegetable vendors there. Enough to make it worthwhile if you live close by. The amount of vendors is starting to really grow since I was there last. They did have some fun live music there too. Oil, bread, sweets and a few food/drink trucks. It's nice that it's so close to my house but it's a very small market. Some of the non fresh food vendors were a little too aggressive for my likes but I get it they are there to sell food. The two fresh food vendors were both nice and efficient. It is a little annoying they don't have prices on their food so I never know what anything costs. Spent $50 for the vegetable picture I'm posting.

    My weekly load up on veggies, bread, seafood, farm-fresh eggs, and honey!…read more Past review said they only have crafts... wrong! That is during the Sunday market. Saturday has a nice assortment of food vendors. The confusing thing about this market was that it was once located at Alma School & Dynamite shopping area, until business owners in the strip complained of too much traffic. (Do you beleive that? What a fool for a business owner. Traffic = increased business you moron). The market then relo'd to Legacy & Thompson Peak area. I always call the phone number on the contact, to confirm location prior to my shopping adventure. Noteable vendors: The "red shed" produce The egg lady that had a goat to visit Copper State Bread. Guy has a line up prior to opening Seafood Deja-vu coffee is slow to provide service and seemed to be unaware of my presence for a bit. Having been a mobile coffee vendor, I recognize "dead weight" inside the truck causing delayed service. (Again, the faster you "turn" equals increase in revenue). It's not the Pearl Street Farmer's Market in Denver, but it is small, good vendors, and close!

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    Farmers Market North Scottsdale - Paella!!

    Paella!!

    Farmers Market North Scottsdale

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    Phoenix Microgreens - markets - Updated October 2026

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