Very, Very happy with the work and service. They fixed the problem, clips in the front end in about…read more45 minutes. The mighty CRV is nice and quite again! No more rattle. Would highly recommend Keith. LB

Your location…read more Auto & Truck Repair 341 Lake Ave, Woodstock, IL 60098 Auto repair shop J Wix 238 points 49 minutes agoOutstanding Service and Communicatin from Auto & Truck Repair of Woodstock. My daughter's 2008 Audi A3 would not start due to an ignition switch issue in the steering column because the key would not turn. Once we got the car to start, it would not turn off. I started looking on Google for nearby repair shops that work on foreign cars. I called and explained the situation to Keith. He was familiar with the problem and said it was a common issue in the older cars. Keith knew we were in a predicament and offered to help us right away even though we didn't have an appointment. Keith was able to turn off the car and diagnose the issue. He provided us with a couple repair options (new or used parts) with his recommendation and estimate. We went with new parts and the car was ready the next day. Keith even offered to come pick my daughter up with the car and bring her back to the shop. After leaving she noticed the air bag light was on and went back to shop. Without hesitation, Keith took the car back and resolved the issue next day. I was really impressed when Keith called a few days later to check on the car and said to let him know if there are any more issues related to the repair and that he would stand by his work. Needless to say, I am very impressed by Keith and his customer service / communications and will call on him again for future repairs. Thank you very much !!! Jim Response from the owner 11 minutes ago Jim I want to personally thank you for the review. I also want to thank you for trusting us to repair tha Audi. We welcome you and your family to the ATR family. Keith

Found this company by word of mouth a short time ago. They came out and repaired some farm tractor…read moretires at one of our locations. Just recently they came to our manufacturing plant and repaired a couple pneumatic forklift tires. Couldn't be happier with their service. From the office personnel to the service techs. Everyone has been extremely professional and knowledgeable. Thank you for a job well done!!

Very nice as soon as i got there they helped me right away. Reasonable prices. I would highly…read morerecommend.

I came back for a weekend away from college and my a/c went out . They fit me in before I had to…read moreleave the next day which was a big help, but broke the hood clasp on my car which is hard to do. Someone called me and told me they were having someone go get another part but weren't charging me for it which was a lie as I got there and they charged me $60 I would have just replaced it myself for half the price.

I have been here several times and had good, honest, friendly service. The only reason I didn't…read morerate 4 stars or higher is because the last time I visited I went for a very specific problem and--while they fixed it--without me asking they came back and recommended what would be thousands of dollars of repairs. Worse still, when I asked for advice about what the potential risk was if I don't get a particular item fixed at that time (because I'm on a tight budget and don't have the money to deal with non-essential repairs) they wouldn't give me an answer. So I like them and will continue going to them, but that was really sketchy and I will stay on guard when going in the future.

Guys are all nice here, very helpful, and do a good job switching tires out. I've had no problems…read more I even have family and friends come here to!

Use to love this location. This is the second time with an apartment that takes forever to get…read moretires rotated and balance. Their estimate was less than an hour. However, the actual time was twice... just to get the car from start the work. Sure, it's "free" but come on! Do a better estimate to keep people happy and coming back. Taking my other car to a different place tomorrow... will compare and see.

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Went back for tires for my Benz SLK. Did a great job. Nice folks. Fair price. My go to for tires…read morenow.

First, they by far had the best price. Second, their customer service is excellent. I will buy my…read moretires here again.

Wow what a great service.I love that I didn't have to leave the house to get my tires changed! I…read morewish this was around when my kids were little so I didn't have to sit in the tire shop for hours with young kids. Very respectful honest young man!

From the owner: Save time and stress with our mobile tire service. Whether you're at home or work we don't…read morecompromise on quality of service. Book your appointment with ease!

They do good work, but don't trust them with any other keys than ur car keys. I had my keys copied…read more 150% sure it happened when they had my keys.

Got a tire bearing changed here. They fixed and had me back on the road the same day, in half a…read moreday; after they received the part needed perhaps. It was a good price as well, and the guys inside are helpful. Id recommend stopping in anytime! Thanks! Zane

Great customer service, quality work at a great price. My daughter needed exhaust work on her…read moreJeep. We stopped for a quote and it was something they could fix same day and an oil change she needed. Will definitely recommend to friends and go back!

I went to the Amerimex location in Bolingbook, Illinois with an oil leak and a coolant leak. They…read moreput in the wrong water pump 3 times and did not properly seal the timing cover and gasket. I had to go somewhere else to have the water pump done correctly. The timing cover/gasket broke loose and consequently caused $4700 worth of damage, which I also had done elsewhere. I called and asked for a refund and they actually laughed at me. They refused to give me the name of the owner, so I contacted the Illinois Attorney General. They refused to cooperate with them and the Attorney General incredibly has no enforcement authority. This is a large chain with deep pockets and sadly are allowed to run a business like this. I am a senior citizen in ill health with limited income. This company is the worst of the worst in the auto repair business, in my opinion. Do not give them your business!!!

Came at 8 am when they opened to get my car looked at. They diagnosed a problem within 30 minutes…read moreof being here. Nick was very helpful. They didn't pressure me into fixing my cars issues like some repair places do. A true relief. They rather take an amazing approach in my opinion- pricing out what needs to be fixed (prioritizing safety issues) then what you should fix soon and then down the road. Great customer service!

Used to be a Good Service Shop... Now is a $$ shop. Sorry folks but the reason oil drain plugs get…read more"worn out" or "stripped" is two things 1) overtightening from a tech in a hurry or doesn't care 2) cross threading the plug. If properly trained technicians use appropriate tools and sense the drain plug will be fine for life of car. Also, not too long back I was told the front control arm bushings needed to be replaced. This is accurate and a good thing to do. But, I was then told they would need to replace the whole front control arm assembly to do this, and the cost around 900 dollars. Again $$ not service. Front bushings can be replaced easily and cost is around 20 dollars each side. Considering 1 hour labor and costs should be approxiamately 100 dollars total. Would have been willing to pay for that honest service... No need to change out the full front control arms. So... this WAS one of the last strongholds to get honest service. New management with new plans...unfortunate. I am sad to see them go down the drain as with so many other places seeking $$'s rather than to provide honest service. People will pay for service if you don't try to pull the wool over their eyes. Especially when you are trying to do this with someone that knows as much as you do about cars. Heck I LOVE supporting my local business people, and am one myself. Very unfortunate. I usually give a few more times to see if maybe just a bad day for the shop... tried this... But this is seeming to be a norm for this shop now too... Off to shopping again for a trustworthy shop. Good luck folks. I will add that after having to make a phone call and discussion... no agreement. Apparently oil drain plugs wear out between 50 to 100 thousand miles....I disagree...as do many of my other fellow full time mechanics... they DID NOT charge my son for the drain plug. Still the bad news is I will probably now have to change the oil pan in my garage at home.