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Woodstock, IL

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Phoenix Garage

5.0 (1 review)
Open • Open 24 hours

Services - Phoenix Garage

Auto brake repair

Auto engine repair

Phoenix Garage Photos

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8 years ago

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Matts Motor Works

Matts Motor Works

(21 reviews)

If you know cars, avoid Matt's Motor Works. I booked him for walnut blasting, confirmed days in…read moreadvance, and only at the last minute did he tell me he was a mobile mechanic. Walnut blasting isn't something you do mobile --nor is it recommended for outdoor use near homes or neighbors due to the difficulty of containing the airborne dust and debris. He showed up unprepared, hoping I'd settle for a chemical intake cleaner instead. He burned 30+ minutes talking about car trivia, pulled a spark plug with the battery still connected and the engine hot (a rookie mistake that risks real damage), and then tried running an OBD2 scan with a dead reader. None of this addressed the service I asked for--only to buy time, which he then charged me $65 for, based on what he thought was right. Transparency wasn't there from start to finish. In the end, I rearranged my schedule, got no real work done, and paid for wasted time. From preparation to honesty to execution--everything fell short. To make matters worse, my trusted mechanic later confirmed the spark plug threads were stripped from his work.

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

Auto & Truck Repair - 1966 Lincoln Continental  convertible with suicide doors. We are very honored to work on this one . Everything work on this one.

Auto & Truck Repair

(2 reviews)

Very, Very happy with the work and service. They fixed the problem, clips in the front end in about…read more45 minutes. The mighty CRV is nice and quite again! No more rattle. Would highly recommend Keith. LB

Your location…read more Auto & Truck Repair 341 Lake Ave, Woodstock, IL 60098 Auto repair shop J Wix 238 points 49 minutes agoOutstanding Service and Communicatin from Auto & Truck Repair of Woodstock. My daughter's 2008 Audi A3 would not start due to an ignition switch issue in the steering column because the key would not turn. Once we got the car to start, it would not turn off. I started looking on Google for nearby repair shops that work on foreign cars. I called and explained the situation to Keith. He was familiar with the problem and said it was a common issue in the older cars. Keith knew we were in a predicament and offered to help us right away even though we didn't have an appointment. Keith was able to turn off the car and diagnose the issue. He provided us with a couple repair options (new or used parts) with his recommendation and estimate. We went with new parts and the car was ready the next day. Keith even offered to come pick my daughter up with the car and bring her back to the shop. After leaving she noticed the air bag light was on and went back to shop. Without hesitation, Keith took the car back and resolved the issue next day. I was really impressed when Keith called a few days later to check on the car and said to let him know if there are any more issues related to the repair and that he would stand by his work. Needless to say, I am very impressed by Keith and his customer service / communications and will call on him again for future repairs. Thank you very much !!! Jim Response from the owner 11 minutes ago Jim I want to personally thank you for the review. I also want to thank you for trusting us to repair tha Audi. We welcome you and your family to the ATR family. Keith

Phoenix Garage - autorepair - Updated October 2026

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