The customer service BESIDES nick is HORRIBLE! Nick tried to help me through an actual product issue and did the best he could to try and make it right. I had a legitimate warranty/product issue due to THEIR negligence of putting the sticker for my clutch for which side faced the flywheel, on the WRONG SIDE. My mechanic put it in, to THEIR specs and the clutch tore itself apart in less than a month. Called them, they sent a new clutch disc which they charged me for, AFTER telling me they would refund me when they got the old one back...the new one had the sticker on the wrong side AGAIN! These people are crooks. They charged me for a new clutch, which was discounted but when it came time to get the refund, the lady who answers the phone was extremely rude AND BLOCKED MY NUMBERS after one time speaking with her. Now they will not answer emails or calls, to warranty/refund THEIR mistake. PLEASE by your clutches elsewhere. I will be filing a despite to get my money back from my card company and will not deal with them in the future read more