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    Phoenix Flooring and More

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - Phoenix Flooring and More

    Floor installation

    Floor restoration

    Tile installation or replacement

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    6 years ago

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    Gotcha Covered Floorcovering - Sand Dollar

    Gotcha Covered Floorcovering

    (13 reviews)

    Jason Webb did an exceptional job on my home. He got me out of a jam and was very responsive to my…read moreneeds and got the job done quickly. Most importantly his people arrived on time and did great work and cleaned up after the job was done. My wife and I are extreamly happy. Jason please thank your people and I really appreciate you getting my project done. Aaron....

    Updated Review 6 Years Later: 3/10/26: I sent them an email…read morea week ago trying to give them the opportunity to make this right. I have not received any reply regarding this issue. Has anyone else had a bad experience? I've come to realize that the install crew did a horrible job. Our LVP began separating and cracking after a couple of years. After year 3, I called them out and they came out to look at it and immediately used a "moisture reader" and claimed we had a water leak somewhere that was causing the issue. So, I called a plumber out and he did a complete inspection only to discover we do not have any water leaks and no water moisture. I then called another reputable floor company who said it was the thinnest planking he'd ever seen and never would have installed that quality. We recently found a great handyman to just fix the floor and one thing discovered was the rubber part that separated the carpet and linoleum had been left and the planking just put over it causing the boards to crack and bend. We are moving so don't want to replace the entire flooring when the new owners will probably replace it themselves. I'm going to reach out on Monday to see what these people's response is. Even though I'm pretty sure our warranty has expired, I feel like that since they blamed the reason on water way before it expired they should fix it. My handyman also said something about they should have done some leveler on the wood before placing the LVP over it. Fast talking sales people, aiming to close the deal, bad install crew just in rush to get it done, and poor follow up taking responsibility for their mistakes. For the record, I've done extensive research on all companies prior to hiring them and look at review carefully both the good and bad. I also take recommendations off Cherokee Connect (FB page). I did my due diligence. Now, we're having additional flooring done and definitely not using these people. Research the type of floor you're putting down. I knew nothing about LVP prior to this and have learned a lot. I will update my review IF they honor the warranty they should have in the first place instead of making excuses. Definitely fast talking sales people!

    Phoenix Flooring and More - flooring - Updated May 2026

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